The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Polytones Cluball big money scam

J

This was supposed to be FREE. I have a goPhone which I only put like 15 days on because it's only for when I am not home...this company has been texting my phone for the last 25 minutes and each one costs me 20 cents. All I did was a little IQ test, which said I'm brilliant and sent me to this other stuff that's taking my money and I didn't sign up for. These peepz need to be caught!

Responses

  • Hu
    Hussein Bakari Gunda Dec 03, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I received a notification from my mobile that my account has been deducted Saudi Riyals 5 for a Polytones Club 850502

    0 Votes
  • Mi
    mitzi norman Jul 10, 2009

    Does anyone know what to do - there has got to be something that can be done about this!

    0 Votes
  • Da
    david huston Jun 28, 2009

    what can we do to stop them ?

    0 Votes
  • An
    Anahit Jun 19, 2009

    I was seraching for a job in Burbank, CA and appeared in the site where it said jobs in Burbank. A screan opened telling me that I nbeed to fill in the address and telephone number and e-mail ddress and I shall get the information details in the area. And after that I get a message on my cell phnoe with the code telling me to insert that code in the box of the screen I did that and I got the second message on my phone that i shall be charged $9.99 every month for the ribgtones. Please help me solve this problem, it's so frustrating and nervewrecking. What is going on? Does this mean I cannot trust the job search engines in the inetrnet. This is just awful.

    0 Votes
  • Ja
    jaydance16 Jun 19, 2009

    I signed up for what I was told was "free ring tones" but they charged me 9.99 and then signed me up for another month with out my consent.

    0 Votes
  • Ma
    marsha diehl Jun 11, 2009

    i went on a job site and got scammed i recieved an e mail saying i wi ll be billed for this ring tone club

    0 Votes
  • Ca
    cathy Apr 24, 2009

    Please unsubscribe me from polytones club. i did not request to charged 9.99 a month for ringtones. Please remove me know before i get charged.

    0 Votes
  • Ed
    Edith Thomas Feb 28, 2009

    I wanted a ringtone called " CUPPYCAKE" and I did not get it. I was charged $9.99 I want my money back because they refuse to send me my ringtone.

    0 Votes
  • Ti
    tina Feb 28, 2009

    I put my number on poltones please dont charge it to my phone i want to cancell i didnt know it charges dont charge my celluarphone

    0 Votes
  • An
    Angry Virgin customer Feb 23, 2009

    Is this just with the virgin mobile phone service or does anyone have other service? I have a prepaid virgin mobile phone and they say this is a non virgin mobile subscription. I didn't even get a chance to use the phone because they took the money I applied. What kind of service allows them to steal your money off your acct? Shouldn't you have to pay for this seperately if it was legitimate? Virgin mobile is looking for a class action lawsuit if this is how they do business allowing other companies to steal a persons top up money!!!

    0 Votes
  • Ap
    April EArl Feb 20, 2009

    I did not want to order no ringtones for 9.99/mo i was ask to take a quiz about chris brown to recieved a free ring tone and was charged 9.99 i do not want it and i want my money back on my phone.I was misleaded.

    0 Votes
  • Vi
    Victoria Jan 23, 2009

    I just texted STOP when it texted me a message and the subscriptions stopped but i dont know about the $9.99 thing after i read the site Terms Of Use ?? Can anyone help me so they can stop charging me ????

    0 Votes
  • Ba
    Bahati Best Nov 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I requested your services in error. Please delete my subscription.

    Thank you,

    B Best

    0 Votes
  • Sp
    Sparkly Nov 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Completed Eminem quiz to get free ringtone, notes said that i would have to enter a pin to subscribe, WHAT A LOAD OF BULL, I AM £9.00 OUT of pocket. Carma is a great thing, good luck with it!!! Have sent my stop text, will have to see whether that works. Has anyone ever got there money back?

    0 Votes
  • Kw
    kwallace Oct 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This was a huge SCAM!!! I also got a notification for a free ringtone and thought it would be fun -- and now I get a $9.99 charge on my cellphone bill! Outrageous. I never agreed to any charges, but thought it would be great to try a new ringtone. I am so mad at myself for not seeing a SCAM immediately! Has anyone figured out how to a) actually use the ringtone site or b) how to cancel this darn thing?

    0 Votes
  • To
    Tonya Smith Oct 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i wont this subscription took off my phone and i wont to know how to do it!!! this is just not right

    0 Votes
  • To
    Tonya Smith Oct 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    please unsubscribe me from this club.I DID NOT AUTHORISE and subscription to take 9.99 a month from my phone..thank you plus i wont my 9.99 back on my phone...

    0 Votes
  • Be
    Bet Sep 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Same thing just happened to me. Found this: http://www.ringtonetimes.com/help.do
    If you scroll to the very bottom, you see how to unsubscribe. When I did it, I got text msg that says I am not subscribed. Will call Sprint to verify, but not sure if it worked as of yet.

    0 Votes
  • Na
    natasha Sep 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    hey have you tried the correct number. i just did its 88838. am tired and fed up with it too. got the same problem and its taking all my credit. i need a refund cos i use my phone for emergency.

    0 Votes
  • Ti
    tirath Aug 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    please unsubscribe me from the service which I did not ordered.

    0 Votes
  • Ti
    tirath Aug 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    please unsubscribe me from club. I DID not authorise any subscription to deduct weekly 4.50 thank you

    0 Votes
  • St
    Steven Penn Aug 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I don't want to be charged for something I did not agree to either! I want that subscription canceled!

    0 Votes
  • Je
    Jen Aug 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Does anyone know how to contact the company? Did the same to me, charging me $9.99 every time I add minutes to my phone. Does anyone know if a class action suit has been started yet?
    This is major criminal activity. When I realized that they had signed me up for something I didn't want, I followed the directions to "unsubscribe" . They never unsubscribed me.

    0 Votes
  • Ap
    apc Aug 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    simply went in to look at the free ringtones didnot select any and the next thing I knowI get a text message with the number 717-69 that I am in a club and the charge is 9.99 a month. I never selected anything and I cannot get back to the webb site.

    0 Votes
  • Do
    donna spinelli Jul 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    same thing happened to me. By accident I subscribed and thought I had cancelled it. I called t mobile and they told me to text 71769 to unsubscribe which I did. Just got my second bill with the same 19.98 bill. Try to contact t mobile again but couldn't get through. I am looking for a phone number to contact Ringtones. any body have one that works?

    0 Votes
  • Ap
    april Jun 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Was charged for service that i did not ordered. Beware people!

    0 Votes
  • Ma
    Mary Ballard May 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I want to know how I go about not getting charged monthly for something I didn't do. I didn't download anything and I shouldn't be charged.

    0 Votes
  • Au
    Audrey Emery Apr 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Advertised free Barry Manilow ringtone on BM fan club site and never delivered. They were going to charge $10. per month. I canceled.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.