The complaint has been investigated and
resolved to the customer's satisfactionResolved Point 'n Paint System — SCAM - False/Misleading Advertising
resolved to the customer's satisfaction
POINT AND PAINT IS A FEINT ~ POINT AND PAINT IS A WASTE ~ POINT AND PAINT VERY MISLEADING
Point 'n Paint as seen on TV is a hoax
This system is advertised for $19.99 + s&h ($7.95) for the kit of one painter, a mini-painter and tray. I saw this ad on TV and was interested as I'm in the process of repainting a 3 bedroom house and could use anything to make it easier. I went on their website and to my surprise it states the extension pole shown is not included. There is no information on how to order it or how much it costs ($15.00). They also state that a lifetime supply of replacement pads are FREE if you just pay s&h. They don't tell you that you only get 1 set of pads with your initial order and as for the free lifetime supply it's a joke. If you know you are painting 7 different rooms and need that many pads you would think you could call and get them for the cost of s&h - but you don't. You can only get 3 at a time at the outrageous price of $8.97 for each set of 3!
By the way I had to click on the customer service link to get a phone number to even find out this information.
So while it claims to save you time and money, in reality you are paying way more than a 6-pack of rollers and a good paint brush. Everything about this site is misleading and false - steer clear of the Point 'n Paint System!