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PoF.com / Plenty of Fish
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PoF.com / Plenty of Fish
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1.3 537 Reviews

PoF.com / Plenty of Fish Complaints Summary

39 Resolved
498 Unresolved
Our verdict: If considering services from PoF.com / Plenty of Fish with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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PoF.com / Plenty of Fish reviews & complaints 537

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Newest PoF.com / Plenty of Fish reviews & complaints

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R
8:49 pm EDT

PoF.com / Plenty of Fish transgender discrimination

I was on POF before, but they won't let me on now. I was barely on before they locked up my account. I clearly stated that my gender was woman, while my sexuality was male. I have been this way publicly and legally for years. My wife died nine years ago, and I was looking for another supportive woman in my life.
POF is the last free dating site; all others have hidden charges. Dating sites have become very greedy. Every site except for POF tried to induce me to join financially by flooding me with fake likes. Now, all online dating is out.

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11:01 am EDT

PoF.com / Plenty of Fish the cyber abuse pof allow

I have been on plenty of fish for a few months now and am apauled by the people they allow to join . I can fully understand that not everyone can be vetted that would be impossible . But when I reported a man called Michael Girling to their site, telling them he had sent me, disgusting pictures of his penis and a video of him masturbating in the shower and more penis picture, I expected their response to be to remove him from POF . But they ignored my concerns . So he is free to abuse other women with his unwanted and. Umnpreviked " cyber flashing " . As I have researched this is illegal in the uk . I am very disappointed that I have been ignored by POF who by ignoring my report are allowing this behaviour to affect other women on the site looking for a genuine partner. I would at the very least like a response. And should POF. Wish for me to send them the pictures he sent me I am happy to do so. I would like a response my e mail is [protected]@yahoo.co.uk

Thank you for reading my complaint
S Winslade

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S
7:55 am EDT

PoF.com / Plenty of Fish log in and no option to contact help centre unless logged in

My log in is not working and no email has been sent to me after I selected forgot password. I've tried numerous times. Also, there is no option to chat to help centre unless I'm logged in. My email is [protected]@hotmail.com and I've been a member for many years. I tried all the passwords I know and it still wouldn't work. It's been over 24 hours since I selected forgot password.

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A
6:31 pm EDT

PoF.com / Plenty of Fish deleted my account (apparently)

I created an account. Set everything up, took real time making it. 10 minutes into using it you apparently deleted my account without any notice or heads up or attempt to confirm my identity? I looked online and apparently your more renowned for your crap service than anything else. Why would anyone go back and recreate an account when I don't even know why you punks deleted it in the first place. Huge waste of time and emotional energy.

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2:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish misuse of mobile number

Sir, I was asked a by a stranger to share the code and I shared the plenty of fish security code and now I'm really worried what she may does through my contact number so can you please remove the account which is under my phone number, my contact number is [protected]. I request you to remove as soon as possible, I have met in some dating apps and now I'm worried so please delete the account

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8:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish saying my info of wrong

When I type in my email and password which I know for sure is correct
POF says the email and or password is in correct.
I click on "forgot password " and put my email in and POF says they'll send me a link to my email so I can reset my email. I've done I This about 20x over the last few days and I have gotten an email from them and yes, I checked my spam
Folder.
My boyfriend isn't to Happy that I can't permanently delete my account

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A
Andrew50322
, US
Sep 27, 2019 6:33 pm EDT

Its because they deleted your account without telling you or telling you why or trying to confirm your identity. Basically pof is telling you to go pound sand. They just did the same thing to me ten minutes ago.

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A
7:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish POF dating website U.K.

Every time some talks to me it just ends abruptly for no reason? My account has been hacked by Amanda692 who I believe is a paying member from Southampton. Tonight is a blatant example so please rectify. Amanda lodge is the beasts name and should be Calmore Southampton she's registered. I have had to re register account ADM221. I also receive daily meet me requests. Just to find they are sex messages offering nude pics and free first time sex.

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Update by Alan Morgan1
Sep 18, 2019 7:39 am EDT

Yet another sex request from meet me? Amanda692 still issues as I have re registered with this awful site

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L
5:21 pm EDT

PoF.com / Plenty of Fish account

My account has been hacked and I can not retrieve my password or the password reset link. Someone has changed my credentials and is using the account as me. I've made several attempts to have the email sent to and contacted a fraudulent number claiming to be support. At this time is simply like for the account luvnmefrst to be deleted from your site and all of its content removed.

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W
wgfeisel
, US
Sep 25, 2019 8:43 pm EDT

Dear POF,
My name is Wayne Feisel. I've had a post on your site for a number of years. I live at 1527 Sharon Dr. in Cedar Hill, Texas 75104.
My login is wgfeisel with a password of wowmom22.
Someone has hacked into my site and changed the password and stole my site.
He is using my site to contact women and lying about being me.
I know this because I've been contacted by a woman that I've been seeing.
Please let me know what can be done about this matter.
Thank you . Please help me.
Wayne G. Feisel

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C
7:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish pof customer service

Spoke to three different men all sounded foreign . Asking for my card info saying I will be refunded via Apple Pay. I went around and around with no luck nothing they said worked. Then a man called me back said his name was David and at first seemed helpful then he said I had to open my photos and I would need to scroll through all my photos one by one to activate the refund I told him no way he told me it was the only way to get the money transferred even told me that he knows his job and if there was another way he wouldn't be taking so long. Then he told me I had to [censored] him the only way to get pairs was to [censored] him. Obviously I didn't open my photos and to say the least I was fired up.

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4:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish online dating site

I am unable to log in, or reset my password bc my account must have been hacked & they changed my email address. I need to be able to retrieve my profile so that I can delete it, I do not want someone else posing as me or having access to my personal information & photos. I have contacted POF by email with no response. Shame on POF for not having better security measures in place. Please help!

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J
6:17 am EDT

PoF.com / Plenty of Fish blocking for no reason

Why are my accounts getting constantly deleted after sign up?

I have not once message anything bad to anyone ever or put up inappropriate photos, you are preventing me to meet someone and that is NOT acceptable.

My emails that have been used as follows...
[protected]@hotmail.com
[protected]@hotmail.com
[protected]@hotmail.com

I want this sorted asap or I will be taking this to trading standards

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Beelja
Sydney, AU
Feb 22, 2021 10:48 pm EST

I totally support you - I have had my profile hacked continuously and SOMEONE WORKING FOR POF is continually deleting my account and taken all my photos - there was a comment on this page from one person who states that a representative from POF had deleted his site for no reason and he did it twice - I even created a profile with no photo and it was up for an hour and then it was deleted for no apparent reason and it must be someone from inside POF one of their staff who is doing this as only they monitor who signs up and has access to all our photos and information - the profiles on there are fake the men appear to be fake and at one stage I was speaking with someone and in the background someone was typing words that I did not say right in front of me and only staff rom POF have access to this messaging - the person who is deleting customers profiles with no valid reason should be held accountable and they should be exposed in the news as they are corrupt and definitely should be exposed as such and you should report POF to Consumer Affairs because the company needs to be thoroughtly investigated for they are putting all of us women in danger by allowing such a thing to happen...the people controlling POF are determining who they will allow and who they wont on this site which is disguisting and they have the audacity to make us sign and say that we will be doing the right thing when in reality POF are the people that are doing the wrong thing by their customers - its truly sad to see such a big company abuse its power and treat people with no respect and no morals - good luck in your quest and I hope that you don't give up on your quest to expose POF and hopefully our collective responses will see something happen to change this toxic culture of POF.

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L
10:20 am EDT

PoF.com / Plenty of Fish report a scammer, fraud and a liar!!!

I Met this criminal " Lars Anderson", who claims to be an intelligence Analyst, working for the SIA department as an undercover agent! We were talking about 2 Months and he was in Kabul Afghanistan for an urgent assignment but he wasn't there ! It was a big lie ! Some how he planned the whole thing to steal from me ! At some point he asked me if he could send me his personal stuff to my address cause his life was in great danger in Kabul, people dying every day etc. Of course I was extremely worried cause he was in " danger" after that I received an email from a fake courier Company Usniis? And now I know it was a huge scam ! the website of this fake courier Company Usniis is https://usniis.com, support@usniis.com, then some home the package was in " hold" by the Cambodia customs and this criminal Lars Anderson" literally begged me to pay for those fees ! I had to pay 1, 900 USD to the Cambodia customs" to release that package" then this fake package never arrived cause then I received another email from them asking for another 2, 000 USD to deliver this fake package to my door step! Now my money is gone cause I wired the money to the Cambodia customs" now I realized it was a f Scam ! This criminal Lars Anderson! Planned the whole thing! larsander2311@gmail.com, ( his email address), I have pictures of him but I don't know if is the same individual! F Criminals!

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Update by Liliana Demoss
Sep 07, 2019 5:21 pm EDT

l met this Scammer "Lars Anderson" on POF.com who claims to be an intelligence analyst working for the SIA department as an undercover agent and after talking for a few weeks he convinced me of sending a "package" to my address and the reason was because his life was "in danger" in Kabul Afghanistan so a few days later l received an email from this courier service USNIIS? htpps//usniis.com, a waybill tracking number so l started to track this fake package and at some point it got stuck in Cambodia with the cambodia customs, so l emailed them and l had to pay 1, 900 USD ! for non inspection "charges" this scammer "Lars Anderson" literally begged me to help him out with those charges and he kept saying that his life was in "great danger" l had to wire the money to a bank of America and when they "released" this "package' i got another email from that USNIIS ? Courier and the package was on its way to the States! Well l got another email from a "delivery man'" requesting another 2, 000 USD to deliver this non existent package to my doorstep! God! l realized it was a horrible SCAM! l contacted that courier service USNIIS? But No answer! my money is gone and this scammer " Lars Anderson" stole my 1, 900 USD ! Be aware everyone! He uses pictures of a nice, sophisticated white man on his POF profile, his profile says that he's from RobsTown, Texas too! Here are the photos he uses on POF dating site!

Update by Liliana Demoss
Sep 07, 2019 5:33 pm EDT

His profile on POF dating site also says that He's looking for a long term relationship and his longest relationship was for 6 years! He also says he wants children! He is not looking for any Relationship! He is looking to rip you off and steal your money! My 1, 900 USD are gone because He put me in that horrible situation with that fake, non existent package! He sent this fake package through a fake courier Company USNIIS, https//usniis.com
support@usniis.com

Update by Liliana Demoss
Sep 04, 2019 10:29 am EDT

This is the criminal I met on POF dating site and I don't know if is the same individual but this is one of the pictures he sent me. He stole 1, 900 USD from me and they were asking for another 2, 000 USD to deliver this non existent package" to my door step! I can't believe I was dealing with a F scammer for 2 Months!

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I knew
Homestead, Florida, US
May 24, 2021 1:27 am EDT

Well I went through something like that. I don't have the picture of the person because once we started texting he took his pictures off the site and kept begging me to get off the POF site also he claimed he found who he was looking for. I told him we will text and see where it goes, that seem to have made him very upset. Anyway we text for about a week and the he gave me the lamest story a 5 year old could have came up with a better story. Anyway the story geos that some pirates took over this Chinese ship and killed everyone on it and they came upon the seen and killed all the pirates and the ship had a lot of money and gold and diamonds. Anyway they divided up everything among the crew members and and they had shipped their stuff to people they knew and he needed to ship his to me and once I received it he will give me a code to open it. He claimed that this package contained 1.6 million dollars, I told him no absolutely not and that made him mad. He said how am I going to get my money and that the money was for us and I can take it and buy a house for us. First of all who said I wanted to live with him, second I don't even know you that well yet and third your whole story sound like [censored]. If you provide security on a ship in the middle of the ocean how did the other crew members already ship their stuff, what the stalks picked it up. After that he still kept begging me but I wasn't budging, I felt like there was something definitely wrong her. I told him wait until he get home and get the package his self he said he didn't want to loose it and could I sent him money to catch a speed boat to land and catch a flight home I told him absolutely not and when I got him to stop texting I reported the information I had to the FBI fraud tip line. That is the the only encounter I have had with scammers on POF either, there was one before that wanted my personal info to send me money. Since when did you need someone drivers license, SSN and banking information to send them money? and just had another one claiming to love me and then asking me for money to complete a project for work. I don't know what some of these women on POF are letting these men talk them into doing, but now they seem to be targeting any and everyone with these scams and POF isn't doing anything about any of it.

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Colleen Gaona Hoeflinger
, US
Feb 19, 2021 9:43 pm EST

Well he’s on Hinge now using those pictures. He still says he’s an SIA In cyber security. His profile name is Bryan.

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r0tt3n 3ggs
, US
Feb 25, 2020 5:31 pm EST

I joined pof 4 days ago and had my most horrible experience on it. The second day that I joined I exchanged phone numbers with 2 guys Jay and James. I spoke with both on the phone briefly a 5 minutes phone call. Jay Coyle profile name jayomay88 (I believed it is a fake name) telephone # [protected] presented him as a super model with 6 packs and huge size in his package. On the other hand James Kennedy (I believed it is also a fake name) telephone number [protected] presented himself a normal firefighter. After our chats and texts, something seems very wrong. I realized that they are actually the same person. Jay plays hard to get and suggested I need another's help to meet him while James will provide the help to get to meet Jay. I then refused to meet James and I got both accounts same person threaten and harass me the whole next day. I then spoke with some of my male friends, they told me that there are a lot of people who has lot of free times to put fake profiles with fake pictures so that they can get girls' chats, texts and pictures and they will never meet you, they called "catfish". So my suggestion is stay away from this pof site, no different than you want into a bar that you will get all kind of psychopath, liars and losers. Thank you.

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F
10:32 pm EDT

PoF.com / Plenty of Fish cannot look at dates on swiping part

I have paid for a subscription and I cannot look at possible dates on the app?!? I'm incredibly frustrated with this ! I have never had an issue with pof before and would really like to make use of the $50 + I've spent trying to get it working properly. My username is FreeToBeMe84 if you could possibly look into this and fix it I would be very appreciative

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Update by FreeToBeMe84
Aug 28, 2019 10:33 pm EDT

Please fix ASAP

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M
3:13 pm EDT

PoF.com / Plenty of Fish plenty of fish dating site

I have reported numerous profiles for being a scammer.nothing happens.I sent an email to customer service, no response.I cancelled my account, even though I paid.it's a total scam.that's one care Bout their users, only about making money.it's foreshadow scammers to hack profiles and try to scam people.I have found a common thread..they ask you right away for personal way to contact you.their English is not good.they are all widows.they love everything about you after 5 minutes

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8:40 pm EDT

PoF.com / Plenty of Fish I can not send messages only one per person

Well I message alot of girls and when they reply I can't allways message back as my messages don't send. Really annoying because it's girls I could possibly get with
My account is. Gymfoodie. Email is [protected]@live.com I think. If you could please sort this out for me it would be a great help as iv just got out of a 8 year relationship and I don't go out much so it's my only hope really I do hope you can help me

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3:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish plenty of fish

POF is arbitrarily screening the ages of members and will not let a senior member contact a younger
member. I don't know what the criteria they use is but it looks like around fifteen years.
But I often get messages that indicate that younger
women WANT me to contact them but I can't
because of this " Firewall".
No other site does this. It is wrong and causes
aggravation .

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10:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish im advising to delete a profile of a woman money scammer

She has scammed $1250 from my westpac mastercard .promised to pay me back and never did constant false promises.
I had been speaking to her from Istanbul Turkey for a month saying she spent all her money and needed urgent help to clear her papers from customs to ship her shea butter and antiques .Claimed had no money and needed my urgent help.Loads of red flags but l felt guilty if i didnt morally and financiallyhelp her.Plus of course she contantly told me she loved me .I told her i needed proof.and she sent pic of passport and her account details. Her name is Hannah Mary Lopez however i think the real Hannah has had her ID and passport stolen in possibly Turkey.Please investigate its a suffisicated scam with airline tickets shown, passport, pics of products and bank details etc.
Yours sincerely Howard Warhurst user nane Yowie66.

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7:03 am EDT

PoF.com / Plenty of Fish other charges

I got charged the membership fee of $38.70 on the 10/8/2019 which was fine but then I got charged $66.04 and then another $59. 01 on the 11/8/2019 from random things your website is the only place my card details have been entered so why the hell am I being charged these things. If I am not reimbursed these charges I will take legal action this is against all legal guidelines for the captureing selling and use of personal information and this practice from a company saying they want to connect people is absolutely atrocious I will never use your services again and I will damn sure as many people as possible don't ether

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5:46 pm EDT

PoF.com / Plenty of Fish not being able to use my debit card.

First off, I have a terrible stutter and I am what they call mentally challenged. Basically I am "slow". I called yesterday and before I said anything about the issue I explained I had a terrible stuttering issue and was mentally challenged and to bear with me. He obviously didn't believe me and I quote said "you are [censored]ing high" followed by "shut the [censored] up" ending with "[censored] you, you are a loser, [censored] you" I may not have everything exactly correct I'm hoping the phone call was recorded for my "safety" so somebody can listen to it and fire the guy who doesn't have a heart. I called from my cell at [protected] and my name is Tracy Lee. I believe his name was "micheal", accent sounded from India, maybe Arabic. Please give me a call as soon as somebody can. Thank you.

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8:55 pm EDT

PoF.com / Plenty of Fish fraudulent posting / stolen identity by complete impostor

One of your members is fraudulently using my name and stolen driver's

license - pasting his own photograph on my stolen license! he is conning

women - who have inturn - contacted me that he is claiming to be me

and owns my 30-year old business, European motor cars, ltd. I have

contacted the fraud departments of both the Tarrant & Dallas county

police departments and have named your site as a contributing factor

in this blatant fraud! contact me immediately at [protected]. The real

Gerry m. Goodman. See my actual facebook page - member since 09! e-mail

[protected]@yahoo.com

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Selena Jacque
, US
Aug 09, 2019 1:09 am EDT

Bonjour à tous les téléspectateurs, , , , HERPES ET VIH à guérir
Est-ce que quelqu'un doute encore de la phytothérapie naturelle? J’ai vu la grande importance des herbes naturelles et le travail merveilleux qu’elles ont accompli dans la vie des gens. Je me demande pourquoi les gens dépensent encore leur argent en chirurgie, en injections et en médicaments qui ne peuvent pas vous guérir complètement. Les herbes naturelles peuvent soigner toutes sortes de maladies, y compris l'herpès, le diabète, l'asthme, le VIH, l'hépatite, la SLA, etc. Je l'ai vu de mes propres yeux. J'ai été guéri du VIH et ma tante et son mari ont été guéris du virus de l'herpès et ont été testés négatifs après avoir pris des médicaments à base de plantes. J'ai également été guéri du VIH et testé négatif au VIH après avoir utilisé des médicaments à base de plantes par le Dr HAZIM, qui utilise des herbes naturelles pour soigner différents types de maladies. Même le Dr Sebi prouve au monde que les herbes naturelles peuvent guérir toutes les maladies et a guéri d'innombrables personnes avec des herbes naturelles. Je sais que c'est difficile à croire mais je suis un témoignage vivant. Il n’ya aucun mal à essayer la phytothérapie. Contactez ou écrivez à Dr.Hazim sur: (usmandrhazim@gmail.com) ou (no de téléphone / whatsAPP): +[protected]

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Selena Jacque
, US
Aug 09, 2019 1:06 am EDT

Bonjour tout le monde, je veux juste donner ce grand témoignage à l'ensemble du public à propos d'un grand homme qui m'aide dans une maladie grave. Je souffre de la maladie à HSV-1 ET HSV-2 depuis deux bonnes années maintenant et j'allais presque jusqu'à la fin de ma vie. Tout ce que j'ai dans l’esprit, c’est que je laisse tomber parce que la vie n’est plus intéressante pour moi et je prie également que Dieu accepte mon âme chaque fois que je suis parti, heureusement pour moi, ma petite sœur me lance trouvé un médecin dans Internet qui peut guérir les maladies à HSV-1 ET HSV-2. Elle m'a aidé dans tout, l'homme a demandé mes coordonnées afin qu'il puisse me préparer un médicament à base de plantes. Après avoir fini de consulter mes données, il m'a dit comment préparer mes médicaments, après l'avoir préparé, il m'a envoyé mes médicaments et après les avoir utilisés pendant 7 jours, j'ai commencé à remarquer plus tard quelque chose de différent dans mon sang, alors je suis allé chercher Mon test HSV-1 et HSV-2 et j'ai été testé négatif, je suis si heureux de pouvoir dire que je ne suis plus un patient du HSV-1 ET du HSV-2. Si vous avez le HSV-1 et le HSV-2 ou une maladie, le VIH / SIDA, le HPV, le cancer, les hépatites B diabétiques, le pénis en cours d'élargissement s'il vous plaît pour votre sécurité, contactez DR.HAZIM VIA adresse email (usmandrhazim@gmail.com) ou Numéro APP + [protected]

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