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PoF.com / Plenty of Fish
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1.3 537 Reviews

PoF.com / Plenty of Fish Complaints Summary

39 Resolved
498 Unresolved
Our verdict: If considering services from PoF.com / Plenty of Fish with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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PoF.com / Plenty of Fish reviews & complaints 537

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Newest PoF.com / Plenty of Fish reviews & complaints

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P
7:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PoF.com / Plenty of Fish fake account

There is a fake account of my girlfriend on this website with her pictures being taken from her Facebook account.

The user name is ‘EmilyLou1992'
The location is Liverpool

There is a crime reference number which has been raised which is: NFRC190402913855

Plenty of fish have been emailed and still nothing has been done. Picture below is the fake account

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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N
6:49 pm EDT

PoF.com / Plenty of Fish cyberbullying

I am aware that once you have been deleted you can not rejoine, my first account was a upgraded account and the 2 after we're not, but as I've not broken of your rules while using my account, I think it's unfare that the same man is following me around and reporting me so I get deleted, he has done this tonight, he messaged me telling me my accounts don't seem to last long !, so to my understanding this is cyber bullying, I'm hoping pof you do not tolerate this, I would like my account back but if this is to not happen il be very disappointed, but at least you should ban him from pof, as your enabling a bully to victimise me !, my name is nickys21, and my email is [protected]@yahoo.com, my original up graded was nicky.[protected]@googlemail.com, his name is jonboy7979, please don't allow this man to think it's ok to intimidate and bully a woman.
Many thank
Nicky brown

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12:22 pm EDT

PoF.com / Plenty of Fish auto debit my account when i'm a free member

I joined POF online only as a free member only and I purposely didn't provide any bank account numbers or debit card information and sure enough I check my bank account and a large debit is pending. I typically check my account daily as well as having alerts on my account. Once I got the person on the phone, I asked how they got my card and or bank account information. They insisted I upgraded, I didn't.
She removed the charge, was nasty and totally removed my profile for good. So I can't be a member since I informed them I was a free member only and clearly someone stole my information, she insisted they don't steal anything. I said well then how did you get my information? I also told her I'm aware all the sites share information and clearly obtained my information without me saying you could.

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L
9:54 pm EDT

PoF.com / Plenty of Fish fraudulent use of my image! will take legal action

My image is being used on your website at www.pof.com if it is not removed immediately I will contact the police and authorities. It's illegal to use someone's image and I will take legal action. Remove my image immediately my safety is at risk. I am not on this site & never have been. This is fraud! User name is "bayside babe" and I fear for my safety.

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10:56 am EDT

PoF.com / Plenty of Fish pof mental asylum

In all honesty there is not one single woman on this site who is not mentally ill, or a liar and a cheat. They want a relationship and the first chance they get they run a mile... Talk about schizo... None of these women on this site are sane, ergo why they are there. Total undateables. Uk... Stats on women between the age of 16 and 24...14 million of them in that age group are mentally ill... So on average we are talking the virtual entire female population of the uk. Jesus I wish I was not english, english women are insane and they should do what trump said about south america, only build a wall around the uk... Rather like escape from new york... Just build a wall around this country and stop these sick women from ever infecting the rest of the world with their sick twisted genes.

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3:15 pm EDT

PoF.com / Plenty of Fish Account deleted without reason

I've had my POF account for years, one day it was just gone. I've never been rude, creepy, or disrespectful to anyone on there, and I've blocked people who messaged me something crude or not what I'm looking for after they didn't read my profile. The few people I did have conversations with or met up with everything was cordial and respectful without incident. I don't understand why my account was deleted, they won't tell me, and now they're preventing me from even creating a new account. This is really unethical. Below is an email transcript, I was trying to communicate with them to resolve whatever the issue was, but they won't even give that much.

************************
So what you're saying is my account was closed for an undisclosed reason and you'll not allow any other accounts to be created, and the reason could be because someone complained about the account? As I've stated before there was never any unethical behavior or any misrepresentation, and this doesn't seem right.
************************

On Mar 11, 2019, at 11:44 AM, "POF.com" wrote:
Hello,
Thank you for taking the time to email POF.com.
After a review of your account and activity on POF.com, we have closed your account.
We will not disclose specific details regarding your account's closure.
Most commonly, account closures are a direct result of a violation of our Terms and Conditions regarding misrepresentation of personal information.
We may also close an account due to complaints about your correspondence, profile content, or for any other reason as stated in our Terms and Conditions.
If you would like to review our Terms and Conditions, you may do so by clicking on the following link:

http://www.pof.com/terms.aspx

The closure of your account is permanent, and any future accounts will be automatically detected and deleted by the system.
Regards,

Andrew
POF Team
POF.com

************************
3/7/2019 5:08:51 AM
SUBJECT: RE:Plentyoffish Inquiry EMAIL: Was there any notes on why the account was deleted? There wasn't any problems I had with other users, and never posted any content against policy
*************************
On Mar 7, 2019, 7:06 AM, at 7:06 AM, [protected]@plentyoffish.com wrote:

Hello,
Thank you for taking the time to email POF.com.
This message confirms that the account has been deleted.
We apologize for the inconvenience.

Regards,
Marcel R
POF Team
POF.com

************************
SUBJECT: Re: Resetting your password on POF EMAIL: Hello, I was
wondering if there's an update to what has been going on (or not going on) with my account?
************************
On 3/5/2019 12:30 PM, POF
wrote:
Sorry to hear you're having trouble logging
in! The email address you are writing from is not registered
to a current
account on POF. As such, you will be unable to reset
your password
using this email address. If you no
longer have access to the email address registered to the
account, please send us the exact username so we may locate and delete
the account for you.
(Again, as the
email address you are writing from is not registered to an
account, you will be unable to login using this email
address.)

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2:22 pm EST

PoF.com / Plenty of Fish dating site

I am a victim of identity theft and have completed the FTC documentation and other documents for the state of Minnesota. I logged into plenty of fish and could not change my password as someone took over my account. I have emailed Plenty of Fish and have had no response. My screen name is bestyet2be2014 and email was taken over. I chose forgot password and put my email address in there I did not receive an email to update my password.

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R
1:23 am EST

PoF.com / Plenty of Fish fraudulent profiles, phishing/scamming

I paid approx $80 for a yearlong subscription to POF. >95% of messages/views I receive are fraudulent profiles that are soliciting either sex sites or are phishing/scamming for my email address. I joined this site in the effort to meet actually real females! POF has not responded to ANY of my complaints/concerns.
Instead, they continue to promote fake profiles; many of which contain explicit nudity & sexual "come-ons". Before POF became a public enterprise, the site was decent @ best. Now, they have become cohorts with the other sex trafficking sites, which inundate the Internet. How many complaints will it take for this company to either clean up their act, or cease & desist?! I want my money back! I did not join this online dating/relationship site to be scammed.

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3:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PoF.com / Plenty of Fish scam and rude member alert

Do not use this site at all there is unknown person that emails u and tells u you are ugly and no one will date u and to not press meet me button cause no one will respond to it and to give up on online dating do not use this service pof is 100% fake people I have not seen or met any one there that seems to be real that site has gone down hill and needs to be shut down and closed for good

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Briian Hunte Cox
Santa Barbara, US
Oct 20, 2022 9:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My husband Brian Don Hunte Cox used my date of birth and my name to set up a account with you and he has give my personal information to you and yes it's causing me and my children slot of problems he used it to set up fraudulent accounts for a guy named Steve McLaughlin and Josh Lewis porter and Jasper Fallon and yes it has been reported to the army agent and to the Army recruiting office and yes he's also been using my email address hunteocampogarcia63@gmail.com and he had no permission to use my personal information at all his name is Briian Hunte Cox date of birth 09/28/1970

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10:13 am EST

PoF.com / Plenty of Fish pof signing up process

I have received an email to say I've been signed up. And now I'm receiving emails from random people. I did not sign up to use POF and do not want to be. I want my account deleted immediately and I want to know how my email has become associated with an account in this way?
Please get back to me to confirm the requested action and information within an acceptable time frame. One week.

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6:29 am EST

PoF.com / Plenty of Fish taking money without my authority

I have just seen that pof.com has taken £38.70 from my account without any authorisation. I have not used the account in over a year and do not indend to. I am getting married in march and need every penny and you have taking 38.70 which is a lot of money for me at the mooment. I have just deleted my account and now request my money back here is the reference from my bank. Pof.com 442-0806809ca

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3:11 pm EST

PoF.com / Plenty of Fish imposter claims to be a doctor and a scammer

This gentleman is from Nigeria and lives in Fl . Goes by the name Leon but his real name is Nosakhare Osasu Idehen. His name on POF is DoctorloveMD. It is no longer on the site. He claims he is a doctor and and steals money from patients that he contacts online that come to him for health questions. He also scammes you if you are invited to his home and he steals from you when you are a sleep.
He has mulitple woman that come to his house and picks fights with them for no reason and he preys on your emotions. He is a dangerous man to the society and proclaims he is a doctor. He is married and is a pathalogical lair and he can't keep his story straight because he lies so much. Just want to protect any woman out there that to be aware of this creep.

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10:15 pm EST

PoF.com / Plenty of Fish pop up gift card

It thanks me for being a Sprint customer, I am not, and it keeps telling me that I have a Walmart gift card, requesting personal information to redeem. Total highjack of the page. I can't go back to previous page and cannot continue without completing the form and that is not going to happen. I have no idea how to remove or navigate around this junk.

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10:06 pm EST

PoF.com / Plenty of Fish dating site

My account keeps getting locked out of my POF account for no reason and I can't get help anywhere. Their customer service phone no. doesn't receive calls and their email only responds with automated messages. I had to keep recreating a new account every time this happens. I can't even delete the old ones because it won't take my passwords. No one else I know has this problem. Locked out for 4th time in 3 days.

Lorraine Borgese
[protected]@hotmail.com

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Itisme15
, CA
Apr 22, 2019 10:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi there
I am hoping you can help me . I am trying to reopen my account or get a new one and I get one then as soon as I log in it deletes me once again.I have never been in any trouble before this is so frustrating . I know you use an automated service but please there is some of us who have had no reason to be deleted . And yet keep getting booted. My email addy is pattinasato@hotmail.com or junkie11@icloud.com
Can you please help me on what I should do . I am 70years old and not into any games

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12:23 pm EST

PoF.com / Plenty of Fish unethical behavior

Mike Tully (Romantic03) ([protected]@yahoo.com) is a sexual predator who exposed himself to my little girl who was almost 10. He watches lots of very young teen porn, most look 14 or 15, some as young as 9, 10 & 11. The cops know to watch for him, but he just got on dating sites. He was in prison for 4 years for breaking his ex girlfriend's jaw and he physically and verbally abused me when I dated him and hes still serving weekends in jail. he's on probation, but he is very good looking, funny and plays the God card. he's got bad addictions to porn, prostitutes, massage parlors and underage porn. he's sick. and every girl needs to be warned. he is a compulsive liar and threatened to kill himself a few times this last week because I wont date him. he is so sick. I would not want him around my daughters, of any age!

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10:44 am EST

PoF.com / Plenty of Fish scammer using plenty of fish

A guy named Erik ( [protected]@gmail.com) on Plenty of Fish pretends to be looking for someone to marry. He claims that he is working in Dubai and has photos of himself (or someone) in Dubai. He uses the usual sob story that he's a widow, wants a mother for his son and tells women he loves them. He says he's extremely wealthy etc. Then he puts the screws in and requests money, saying his son's email has been hacked and he can't send him money or some lame excuse. I don't need any compensation; I just want him reported to protect others.

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Donewithmen100
, US
Jul 02, 2019 2:36 pm EDT

So how do you go about reporting someone beacuse i heard anything over 300 you can prosecute and im so done people hurting and taking advantage of me how do i start legally fighting back ?

Beware of Cliff058 London
Beware of Cliff058 London
, GB
Jan 10, 2019 5:35 pm EST

Cliff isn't his real name. Biggest scammer!

Beware of Cliff058 London
Beware of Cliff058 London
, GB
Jan 10, 2019 5:30 pm EST

He has a lot of Facebook accounts too! Dangerous man

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Beware of Cliff058 London
Beware of Cliff058 London
, GB
Jan 10, 2019 5:05 pm EST

Nothing worse than to find out that cliff058 from London is a good compulsive liar and cheat. His profession was not at managerial level. Looking for a good friend with benefits is the words that he should have used. Scamming money of people giving sob stories about his lonely life. Claiming to be divorced, but still has a wife and son at home and goes to family outings or events together. When confronted told me that she is terminally ill that she left him with a big debt. Still living a lie, then told me she's no longer in the picture. He'd only got back from holiday with her. Beware ladies! His trap is not set up straight away, asking for money is another thing but deceiving a lot of women per week and looking for a lot of fbuddies. This man is joke!

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1:54 pm EST

PoF.com / Plenty of Fish direct debit

Hi there my name is Richard Hastie, I opened an account with you going off the subscription monthly amount. I have recently found out that you have taken the full sum for the yearly subscription, which has completely come at the wrong time of year.

This was not my intention to pay for the full amount and your site should show clearly that this is what happens.

Your services for the remainder of the year and coming years will not be required an I would like a refund for the months not used.

Your help with this would be very much appreciated,

Kind regards,

Rick

Email Address - [protected]@hotmail.co.uk

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9:29 am EST

PoF.com / Plenty of Fish I have evidence of a fraud imposter on your dating site and I have all of his messages as well as profiles

Adrian Fort Myers is his username and he is a serious imposter from the UK apparently or who knows and he is preying on women in the severest ways such as pretending to send Parcels of gifts and sending misspelled invalid information of names addresses phone numbers and using the wrong pronunciations for our US Government customs and diplomats. This has been reported to the FBI already and this is a very serious person.

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12:09 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

PoF.com / Plenty of Fish - online dating account access

For 2 days, I have been unable to log on to my pof account, crazyhotmatrix as an error message keep appearing saying my user name or password is incorrect. I am not getting any email notifications of likes, or meet mes or messages to my email address for the same amount of time as well. Also, I have sent a numner of reset password emails to my email address and nothing is appearing in my junk mail or inbox.

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2:51 pm EST

PoF.com / Plenty of Fish unauthorized billing and possible account hack

I was billed on the 25th of this month, November 2018, $51 for services I did not authorize. I am also locked out of my account and cannot get back in. I have tried several times to contact the service to no avail. Their listed numbers lead to shady mailboxes, nobody ever answers and their email accounts get bounced back.

I have contested the charges through paypal and I'm still waiting for it to be resolved. I also tried to contact POF through their website and when I click on the link that says click here to contact us nothing happens.

I have tried to reset my password so I can get back into the account but when I submit my email address and hit send I never get an email response that would allow me to reset password. I have also attempted to contact them via the phone app with no luck. I have attached a photo with their supposed phone numbers as found on google. try calling them. it is almost laughable how shady and scammy it is.

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Phone number

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Website

www.pof.com

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