PoF.com / Plenty of Fish
reviews and complaints

I have been trying to resolve this issue for over a month. It never got resolved in Feb and my ticket was closed. I opened new tickets and someone from POF changed my number back on my profile but not before my entire profile was stolen from me by someone called "dalebaby3800" who keeps changing my password and who now has full access to my account, personal information and pictures! I have no access to my account at all! My email address is desireer.[protected]@gmail.com. My other email address is [protected]@gmail.com. I registered using the first email (desireer.[protected]@gmail.com) and identifying as "Epythemia". I keep getting notifications under social in my [protected]@gmail.com that this hacker (dalebaby3800) has yet again successfully changed my password. They even changed my number in Feb 2021 and pof had to change it back. Now, my entire account is under the hacker's control and I have no access to it at all. I got instead, upon login, the account of "dalebaby3800" and deleted it because it had been registered to my [protected]@gmail.com email address. This is really scary! I want my account back and out of the hackers hands! I feel like I am being assaulted! This hacker appears to be a black girl from Florida USA in her mid 20's using the name "dalebaby3800" and had changed my account to a cell number ending in 25. I am a white female from Sudbury Ontario and my cell ends in 35. Please help me get my account back! Thank you.

Desiree Walker

Hi Desiree!

Your ticket (2075472) with Plenty of Fish has been created. Hold tight! We aim to respond within 24 hours, but if we hit some delays we apologize - our team is working as quickly as possible.

If there's anything you missed that might help us locate your account or get a better handle on your issue (like your Plenty of Fish username or a screenshot of the issue), feel free to reply to this email and we'll be sure to update your ticket.

If you don’t see a reply in your inbox soon, please be sure to take a look in your spam or junk folder.

We'll be in touch soon!

Plenty of Fish

Hi Desiree!

Your ticket (2078489) with Plenty of Fish has been created. Hold tight! We aim to respond within 24 hours, but if we hit some delays we apologize - our team is working as quickly as possible.

If there's anything you missed that might help us locate your account or get a better handle on your issue (like your Plenty of Fish username or a screenshot of the issue), feel free to reply to this email and we'll be sure to update your ticket.

If you don’t see a reply in your inbox soon, please be sure to take a look in your spam or junk folder.

We'll be in touch soon!

Plenty of Fish

Hi,

The safety and security of your account are important to us, so we can only help the registered account owner with any issues.

The username "Epithymia" is associated with a different email address enty of fish"d*************@gmail.com". Once we have received an email from the email address you used to register your account, we'll be more than happy to help you! That is the email address we sent your registration confirmation to.

Ryan

plenty of fish

Desiree Walker

Attachments

5:24 PM (13 minutes ago)

to csr.help

Ok, I am responding from my registered email address. You can see from the attachment that someone using the name "dalebaby3800" is changing my password often and has stolen and taken over my account. Please fix this as soon as possible! How can a stranger just take over your account like that!? I have lost complete control over my account and my personal information and pictures are now completely compromised!

Desiree Walker

POF

Mon, Mar 14, 8:41 PM (2 days ago)

Your password has been updated! Epithymia, your password has been updated on Monday, March 14, 2022 at 5:41:11 PM. If you updated this information, you can safe

Desiree Walker

1:36 PM (4 hours ago)

to csr.help

Re: I cannot delete my account because my account has been hacked

Inbox

Plenty of Fish Support

Mon, Mar 14, 9:11 PM (2 days ago)

Hi Desiree! Your ticket (2075472) with Plenty of Fish has been created. Hold tight! We aim to respond within 24 hours, but if we hit some delays we apologize -

Desiree Walker

AttachmentsTue, Mar 15, 10:44 AM (1 day ago)

This is me. These are pics I had used in my profile under [protected]@gmail.com user: Epithymia name :Dee

Ryan (Plenty of Fish Support)

Tue, Mar 15, 11:18 PM (14 hours ago)

to me

Hi,

The safety and security of your account are important to us, so we can only help the registered account owner with any issues.

The username "Epithymia" is associated with a different email address "d*************@gmail.com". Once we have received an email from the email address you used to register your account, we'll be more than happy to help you! That is the email address we sent your registration confirmation to.

Ryan

POF charge my debit card a total of $270.90 from 1-8-21 to 1-10-22. They charged me $38.70 every 2 months which I wasn't aware of. I received interest from young women whose profiles were there one minute and gone the next - I thought they were trying to scam me and so I kept deleting their profiles. I never received one viable date from the site I was interested in.

I had 6 pfofessioanl pictures of myself. Now i only have 2. How can a professional company allow this to happen for folks how pay for the service? This is complelty unexceptable. They should be taken down entirely!

I have been trying to reset my password for weeks now. You say you will contact me by email and I never get an email. Please help this is ridiculous

I met RA4646AR4646 name Richard but his picture he sent shows Peterr. Not currently in Citrus Ridge, FL but on a freighter in Russia waters. Wanted me to change my mobile account so that he could purchase his "ADOPTED SON" in GHANA an IPHONE 13. When I refused he tried bully tactics.

No woman should have to put up with that on the POF site.

For some reason, POF has removed my account for "violations". I have no idea what I did to violate their policies. I only responded to people who messaged me (there were many). Did not give my phone number out or do any kind of cut and paste. I was on there less than 2 hours. They gave no reason whatsoever. Just locked me out of my account. If they would have told me what I was doing to violate their terms, then I would feel better, but I am totally clueless. Is this how they treat their customers? I am certainly glad that I did not pay for a nembership!

Not sure if he is still on pof but here goes
Ryan Scott Burt [protected] attempted to get money (in some cases large sums) from me. We spent 6 months conversing (never meeting face to face, no FaceTime, only texting and phone calls). Flags went up and I only lost $400 total I'm proud to say as he is quite charming and persistent. I'm 76 years old and should have known better. I'm trying to Letitia from others who may end up parting with large sums of money

i went on here hoping to find a decent and good guy, none of the people were who they pretended to be, photos and acounts i think are hijacked by scammers, they pretend to like you or be interested but then want money, iphones, google play or steam cards or ty to get you to set up crypto acounts for coin base or other. they want to see your banking information or get access to your phone, im noy going for this, iam out 300 dollars for google play cards from one. the names and photo used were for Ailbert Maddox an Fredrick Blain, found out the one using Fredrick Blains acount was in india. The one posing as Ailbert Maddox had a foreign accent, another one was for Fred Foster an Army guy. so disapointed they were not even the real people, what chance do you have if they are all scammers pretending to be someone else,

I have been charged for another months subscription, I signed up for a month and that was all.
I would like a refund that was taken out of my account on the 5th December, POF should not have taken money out of my account because I only signed up for a month.
My profile name is NJH61, I did not leave my payment details so POF should not have taken any payment out.

My account was removed because i asked for people who were unvaxinated against covid 19 to apply.
Fact Covid is an experimental vaxine with NO lknown ling term side effects as a person in a vulnerable catagory I dont wish to risk any body fluids passing onto myself through a partner.on site you can get a badge to say your vacinated but you cant get one to say your unvacinated..this is descrimination...none on there can find someone whose not jabbed unless you state thats what youre seeking.

Does POF recieve any funding from the governmrnt or pharma industry to offer those badges? If they do then its a conflict of interest.

Under the equalities act 1984 I am legally covered for descrimination against me.
I am not claiming anything false as the vaxines are EXPERIMENTAL!

I only joined and realized they have no support.. the support button goes nowhere... they lock you in and you cannot contact anyone also their refine search does not work.

I did it many times and it keep setting you up with 50 to 70 years Olds.

They are a shame. They should refund my money within 3 days Ike most legal operating companies.

They are nothing but a scam

Hi,
So I was informed from a person Michael Bauer on Facebook today that my FB pictures are being used on Plenty Of Fish website. That person who is pretending to be me is not me. I've never even tried POF. So this person is using my pictures. I am very concerned for my privacy and this is alarming who could be behind this. These are some of my FB pictures they might be using on your site POF. Please have them removed as soon a possible. I would like to know who is using my identity my pictures pretending to be me. My name is Irena Strbac But they are maybe using a different name with my pictures. Please have them removed They are illegally using my pictures

POF is a Canadian made CHINESE owned (as are all MATCH.COM related dating sites) company. Imagine that. All the data American singles provide them... In addition to the data security issues. Think about China's one child policy. And their resultant population decline (which is serious). Which would put them at a huge disadvantage internationally. Unless, they could undermine the birth rates of their competitors. THINK ABOUT IT.

POF is mostly fake profiles. POF does nothing to remove them or stop them from attempting to scam Americans. This shows a blatant negligence and outright disregard for the right of their patrons. Male and female.

Even cooler. A scam they perpetrate on women and men. Is the "like" scam. Women and men have to pay to see who likes them. Any man/woman worth his/her salt will look at a prospect's profile. Prior to liking them. In order to avoid nonsense. The thing is. If you compare the "meet me" section to the profile section. You'll notice a curious correspondence. The left swipe X on the "meet me" section is in the exact spot of the "like heart" on the profile section. Which has resulted in me accidentally liking countless women. The kicker though? Once you like someone you cannot remove it (even if an accident). Which makes the person on the other side of this think they have all kinds of admirers. I think this is super shady. And, done purposely to connive folks into paying to see who it is that (ACCIDENTALLY) liked them.

IT IS ALL A SCAM. ALL AROUND. AS ARE ALL THE DATING SITES.

And they are undermining American dating relations. Dividing us. In order subvert our population and eventually conquer us.

Client profile Bardiluv is a fraudulent account uses google voice phone number [protected]. Attempted extortion of money.
Marco Lombardi is profile name claiming to be chemical specialist out of area & working on oil drilling platform. They also use email account [protected]@gmail.com. also has fake linkedin accounts under same as well as fake Facebook accounts also under name of Leon Bianchi both claiming to be from florence.Italy + living in Wilmington, Nc starts out cultivating relationship then asking for money, then demanding money. Impersonates actual person who lives in wilmington nc,

I too had a lot of contacts send messages that they like me and some were texted directly to my account by POF. But when l tried to contact them there instantly disappeared and was unable to reach them. Also l got a lot of scammers on site who were fake accounts and questionable texts that didn't have proper grammar to understand them. All they wanted was your email! Then l got women from Russia and Africa trying to get my attention. Second to last, the site asks too many personal questions that's best left within a date frame of mind. Lastly, you cannot recover your password because the algorithm will not send a requested change to your email. One last item to note: You can't get a refund on your credit card.

Numerous times I receive emails from PoF saying that certain women like me and to contact them go to this link.
When I finally find that person (not always straight forward) I find that when I try to send a message to her I get the message that that person is looking for a different type of person or that person has got their messaging turned off.
This has happened over many months and PoF seem unable to fix the problem.
Most recently it happened yesterday and I sent a message to the Help section on Plenty of Fish Support . Within 16 minutes I got an email from them saying that my Password had been changed! Who changed my Password just 16 mins after I sent them an email complaining (again) about their poor service? So I advised them that I had not changed my Password and I asked them to send me an email to enable me to change my password. I am still waiting . . . . . . .
There is NO OTHER WAY TO CONTACT THESE PEOPLE! This is completely unsatisfactory! When do I get my email?

Hi I have been inundated with messeges on Facebook from strange men saying I have contacted them on pof I do not have an account with pic and someone is using my picture on a fake account I don't have any other information I have added my photo as this is the photo the person is using I am also contacting the police as this is an infringement on my privacy and rights and I will sue you for having this fake account . I would like the information passed to me of the outcome

Are they going to refund the consumers for not getting the time they paid for

the site is very slow keep saying its my connection and its not keep getting network error and when you go to get messages it says oh ship no messages here yet. please fix your site

I can't send a message. When I bring up what I sent it's blank and says enter your message. This has been going on for 3 days. These men will think I'm not interested. I've tried everything. They have my log in information, now they say it doesn't match. You can write until your fingers bleed but it will not let you submit. I wouldn't give this site not even 1 star it sucks so bad. I wish I could get a message to them to fix it as everything else works but it's impossible. I send a message to a man. When I bring him up the message is gone. Enter again and the same thing. They think I'm not interested. 3 days of this crap. I am upgraded and I want 3 additional days for their screw up. I don't have any viruses. This is their mess. I want this fixed ASAP!