Plaza Home Mortgage reviews and complaints 1
View all 7 complaintsPlaza Home Mortgage - mortgage payment
I have called multiple times to figure out why my loan payment magically went up and they have made me cry each time and have made me feel bullied. Horrible customer service, supervisors have never called me back, they refuse to speak to my title company. It would be Christmas for me if they would sell my loan to a different company, I'm sick of dealing with them and cringe every time I have to speak to a new person. They will literally keep passing the phone around until you give up and hang up, the last person I got off the phone was the last representive said "oh God, how are you not understanding this?". Thank goodness the call was recorded. :) No compassion, no care, they are not humans.
Latest Plaza Home Mortgage Reviews
Mortgage Payments Trying to get a payoff letter and waiver of late fees Mortgage payment goes up every year terrible serviceElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
Same thing is happening to me. Mortgage payment has went up every year for no reason. I can not wait to refi and get out of this blood sucking company. They are just making money off people damn money scheme! stay away from this company !