Playful Plush Toysnever received product

M
This review was posted by
a verified customer
Verified customer

my money was taken and i never received the product. after placing my order, i received a confirmation email. after waiting the estimated delivery time, i still had not received the item and received no reply to my email and their customer service number was out of order. i had to order from someone else (ie- pay again!)to give late christmas presents.

after searching online, i learned this is the regular practice of PPT. owner RANDY L PLAICE is no where to be found. better business bureau rating is F. do not purchase from this company.
24305 Town Center Drive or 25030 Avenue Tibbitts or Town Center Drive Suite #410
all in Valencia, CA 91355

info found
Randy Plaice
Playful Plush Toys.com
[protected] - business cell
[protected] x112 - office
[protected]@playfulplushtoys.com

more complaints of the same /URL removed/?q5=playful+plush+toys&q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21

Responses

  • Ra
    randy Apr 21, 2009

    Mero924:

    We sent out an email with our new contact info for order issues and apparently many people didnt get this. We have moved from our old location due to the economy forcing us to downsize and cut overhead and in the process some order information was lost but in no way are we trying to rip off people. Please email us at [protected]@aol.com and we will gladly refund you and anyone else who is missing an order or has an issue with an order.

    Randy

    0 Votes
  • Pl
    PlayfulPlush Jan 23, 2010

    Our new email address is [protected]@aol.com for any and all outstanding refunds. Hopefully all of you have been fully refunded for any orders needing refunds at this point but I just came across this site again and just wanted to be sure that everyone was taken care of. Thank you for your previous business and even though Playful Plush has closed our doors, we great appreciate the business that you have given us throughout the years.

    0 Votes
  • Me
    mero924 Feb 02, 2010
    This comment was posted by
    a verified customer
    Verified customer

    nope. i haven't received anything.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions