PlayerAuctions
reviews and complaints

Hello

On 3.06.2022 I wanted to buy an account for 900$.

I registered and started the process to buy.

I paid via Skrill with the transaction number [protected].

If that is what it is.

After paying I was redirected back to the playerauctions page and the money went down from my account as expected.

But the process is still on pending payment.

I don't know where my money is or what went wrong.

I haven't received an exact or explanatory answer from support either.

I attempted to buy a Valorant account twice and both times it said my card was declined but the money was still taken from my bank account, both times for the same amount since it was for the same account I was buying. The amount was $21.42 both times which adds up to $42.84 in total that has been taken from me and I have received nothing. After entering my payment information and submitting, I was not directed to the next screen in the process which I believe says the "Delivery" but instead I was redirected to something that said the card was decline and that I should input the information again or try a different payment method.

SCAM, TROLLING, ROBBERY!

First, they take the money and then they ask for personal ID and credit card photos to do the verification. When they receive everything they start trolling and asking for clearer images, more and more proofs going back and forth for hours.

Even though the images are perfectly clear they troll even further and send a generic email saying that they can't verify offering alternative payment methods.

They can't verify after receiving your personal information!

ID theft? Creditcard theft? Just a scam website? Maybe even all the above.

Stay away, people.

- Bought a LoL gift and after Isent my username and server to the seller as posted in the add ( image below)

- banned for giving my username to the seller

- no refund

- not replying to my tickets while they kept the money

- Order ID 8926727

my username is Berryze i got suspended for adding a email to my payment methode can u believe that, i sent 10 tickets all i get is ignorement, poor service by this company ive waited 10 days to get a simple reply that says We've got news for you: Your ticket (1014090) has been updated!, guess what im still suspended lol

Auction been cancelled.

They transfered back the small amount of money they used for to check my bank account, but not the actual money I transfered for the product.

Order id: 8882627

Stay away from them! They are useless!

😞

I went to their site to purchase a Smite account to merge with my personal one, so that I may acquire the skins that I have wanted since first starting the game. I submitted my payment via Apple Pay and expected my product as soon as I pressed pay. The reason I had this expectation was that the seller labeled the product delivery as instant. This was not the case, I was instead emailed by their support team. The Order ID was/is 8905104. They shockingly asked for all kinds of personal information, which I kindly provided as I didn't see a security risk. I provided photos of my government ID with the DLN and DD redacted, my payment card with the first 12 digits redacted, my face with the government ID next to it, and a screenshot of my bank statement detailing the $189.43 purchase. After sending these, much like other people I've seen who have filed complaints on this site I was told the the photos provided were not satisfactory. I checked them in the emails sent and though they were a tad dim, all required information was clearly visible and legible. I have now informed them that I will be reporting their service as a scam/fraud site. I ADIVSE THOSE WHO DO NOT WANT THEIR TIME WASTED TO AVOID THIS SITE.

5 days ago on 12-04-2022 I got the email that my player auctions account got suspended and they did not mentioned any reason. After emailing them they sent me this following email:

Hello Ameerhamza,

Your account was suspended due to our risk management policies and industry compliance. For security reasons, we will not be reinstating your account. This decision is final and binding.

Moreover, as stated in our User Agreement, PlayerAuctions may suspend or terminate a Registered User's Account at any time if:

a. In PlayerAuctions' sole and absolute determination, there is any breach of the provisions of this Agreement by the Registered User; or

b. PlayerAuctions has reasonable grounds to suspect that information provided by a Registered User is untrue, inaccurate or is not current or complete; or

c. PlayerAuctions believes that User conduct is harmful to the interests of PlayerAuctions, its employees, directors, affiliates, or other Users; or

d. For any other reason in PlayerAuctions’ sole and absolute discretion.

You may read our full User Agreement here: http://www.playerauctions.com/help/agreement/

I appreciate your understanding of our policy. If you have any additional questions, please reply to this email.

Regards,

Zack

as you can see that is not a specific reason why they suspend me I worked very hard on this account for almost 2 years and they just banned me without telling me what I did wrong and they have my 1550 usd which I worked very hard to earn them. When I email them about money that they should at least give me my money they are not replying now it is so unfair to ban someone without giving them any solid reason and just taking their money.

I want my account and money back as I did not break any rule of the site and always worked hard to get my sales and stuff.

I created a secure Gmail account, as to transfer ownership through PlayerAuctions, to sell an EA Origins account. As I am a legitimate seller, customer security was secured within PlayerAuctions. As PlayerAuctions is the only server in possession of the password information for the email in question, they are the only ones able to provide me access to the account of which I never sold. I'm requesting my sale information, as there was never a completed sale, so I can regain access to the account.

Your website took $225 o of my account instead of what it was supposed to be which was $75.

It withdrew $75 3 different times

I need my money back now.

This is the second time you guys have done this. I requested a refund of $81 last summer and never received that either. This is absolutely ridiculous

I have just signed up. Never signed up before, never bought anything, sold anything or promoted anything. I have never had a chat with a member of this site because they disabled all my functions on it. You want ask me why and I am gonna explain everything to you. I did read a lot of reviews that this site bans for nothing. I contacted support centre to figure out the reason of getting suspended.

I don't know what's going on but contact centre replied to my request answering that I am from Ukraine. Come on, this is an american site that bans people from ukraine. Just a simple racist and scum site that doesn't deserve to provide its services because of the racist politics and disrespect to all citizens of Ukraine.

Mt account was suspended after i forgot my login information and made a new account not knowing it would suspend it. I did email back and forth to customer service but they said there was nothing they could do which made me very upset. i cant use my old phone number so i tried my wifes and it was then suspended.

I had no negative feedback on purchases i made or items i sold but they were unwilling to work with me. How can they suspend someone for a mistake like this. I then tried multiple other times with the same result.. if i cant use my number how can i make a account this needs to resolved very poor customer service

On Feb-24-2022 I put a League of Legends account on sale. Later that day I received a message from your team saying: "Congratulations. Your account has been sold to "(name)". Kindly send the following account to "(his Gmail)". You will get paid instantly once he has received the account." .

I had it on automated delivery so I was supposed to do nothing but wait for my payment. I read that I have to wait 10 days to get paid ( 3 + 7 days from After-sale protection). Today is Mar-8-2022 (the 11th day) since I received that message and still nothing. Am I supposed to wait for a bit longer ? Or does that mean that this guy didn't even buy the account at all and I need to put it on sale again?

I accidently give my discord username to buyer

I didnt know about this policy and they suspended me

I am extremely sorry

Player auction please review this and give me another chance

I have a school fee to pay

Pleasee!

KnightX_V id

[protected]@gmail.com

I want to change my old number but i dont have it and ive already submit twice to them all the requirements and they just dont care and ignoring me.

Will be a month and still don't have my refund called the bank so no transaction are pending take seriously your job and gave back what is mine! You automatically answer same thing that you did the refund and the problem is my bank so guess what my bank says there is no transaction GAVE BACK MY MONEY

The cancelation was made on January 15 how long i need to wait until you take action? Are you expecting to win interest with my money holding it back for a month. I'm tired and angry with your company are waiting to never pay me and steal money for me? I will take action because i have all the evidence of the debit done of my account and of your lack of responsibility.

So after trying to make a purchase on WoT account, they required me to send my debit card used (as a photo), my DL, me holding my DL (selfie), and transaction on the bank associated with my debit card. I did ALL of these. After these, they further request from me my info (full name, address, contact number, etc) because name registered to my PA account is my another family member. They mention, "We will have to update first your PlayerAuctions registered name as per your ID before we proceed with your order. If you authorize this, please fill out the form below" -> which I did above. After doing ALL this, giving my personal info and even my selfie, and further providing info as requested, the purchase I made is declined. THEN, they send me an email that my account is permanently suspended. WHAT? What did I NOT do that they requested of me? I have all email threads and everything for proof.

Just found out PA works from Shanghai, no wonder they smell fishy. My day is ruined not because I wasn't able to buy the account but because I wasted stupid time on pathetic low-life scumbags.

Thank you for listening.

On January 14 I tried to buy an account for mobile legends and paid for it, after the debit on January 14 more than half a month passed and I don't have it back until this date in my account, the cancelation was made on January 15 because they wanted more private information for verification so I canceled. I just want my refund already called my bank so there is no refund, no transaction in transit no nothing about my money.

I made a purchase and was asked to verify! I was not comfortable with their verification process, and therefore cancelled my order! I have not received a refund or email confirming my ordered is cancelled! Money was taken from my account and charged! I want my money back please! I am not comfortable with sharing info via email, and i would like a refund! I emailed the help desk twice.

Myr first experience with this company has been extremely concerning. I recently opened up a new account with them on 1/25 and immediately had issues with my account being locked. I searched and realized they only have email correspondence and not the phone number of a chat feature. A bad sign going forward with any company. I was contacted by John (who knows who you are really chatting with) that an account already existed. Which I thought was strange since I've never been to the site before or even knew about PlayerAuctions. I continued to follow up by email and kept asking bout how that could be since I've never opened up an account before. After about four emails I get a response from Ann who stated the following:
From Player Auctions:

Thank you for your email regarding the suspension of your account. In order for us to reactivate your account, please provide the following documents:

1.) A clear and colored photo of your government-issued photo ID. (e.g. Driver's license/ Passport/ Identity card).
2.) A clear photo of you or a "Selfie" while holding your ID beside you. Your face must not be blocked and should be clearly identifiable.

Also, please fill out the information below:

a. Full Name
b. Address
c. Phone Number

Please be advised that providing us with fraudulent information may result in the permanent closure of your PlayerAuctions accounts.

Please reply directly to this email. Your reply should include the required images in JPEG format as attachments so that we can view them properly.

I appreciate your cooperation as we resolve the suspension of your account. If you have any additional questions, please reply to this email.

Regards,

Ann

PlayerAuctions - Trust

The clack of clarity to my original question is bizarre. They ask that I'm required to send a photo of myself with my ID, a close-up of my ID and my address and phone all be done by conventional email to troubleshoot some kind of fraud/scam is crazy! Is this even Legal!?

On 1/26/22:
I stupidly sent them the photos including my address, email, and phone number. This is very sensitive data to be shared over conventional email. Assuming they are looking into the issue to see why my account is locked. Possibly another account matches the same details?!

I instructed that once they look into the issue I wanted to cancel my account with them and never do business with them. This is all so bizarre given my experience with so many other online companies including my CC, my bank, and my investment accounts. This is way out of the ordinary and hope I don't have further issues down the road with my identity.

I'm awaiting a response and will update this shortly. A very unnerving experience