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The good, the bad, and the ugly - discover what customers are saying about Platinum Online Group

Welcome to our customer reviews and complaints page for Platinum Online Group. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Platinum Online Group.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Platinum Online Group's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Platinum Online Group, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Platinum Online Group. Your feedback is an important part of our community and will help others make informed decisions.

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12:22 am EDT
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Platinum Online Group took money i didn't have out of my checking account

the platinum online group has an overdraft in my regions checking account. not one time but two times, i had only a few dollars in the acoount now my account is in the negative amount of $253.92. i don't feel like i hav to pay for any of the bank fees. also platinum online group savings pays 99 has overdrafted into my checking account, which adds up to the second time they went into my checking, thats why i say they went into my checking account twice. i can not afford to pay anything that platiunm has taken out of the checking account, my account was not overdrafted and it would help me out alot if platinum would clear up my bank account.it would be helpful if they would get my bank account back out of the negaative zone and back to the way i had it.please email me back at [protected]@yahoo.com and leave a phone number so i can call you all back cause i don't answer all the calls that call my phone thanks.

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4:46 pm EST
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Platinum Online Group Theft

I have a lot of info on this group.If you have questions or need specific information or need help. I will try to offer and give you all I know. I can tell you where to find what your looking for or just send it to you. I saved everything I found. and it is interesting. Put all together it might convince a bank to refund your money. Mines thinking about it.And look into your banks policy on "phishing" mine refunds money taken due to someone getting my account number when I open a e mail or do some transaction that gets it to someone that steals it.My bank also states that if an e check is taken and it wasn't authorized by me it refunded. How can anyone prove when and where your info got out.So Im demanding in paper letter form I filled that form out. I want IP times everything. I have noticed that they like to target people that are on disability. What they do is say you joined 8 days before you get your check. Then in the receipt that you don't get it says that you have a seven day trial and if you don't cancel it in that time you are getting robbed. In that time the 7 days is up on, yep the day you get you direct deposit.I did find the receipt confirmation letter sent to me .It only had my e mail address and my name. I found it where even if your waiting to get it you really wont think of. Spam. I went through almost 5k of spam. That's when I found that I had "Joined" on 1/24 . If I can offer anything to help please let me know

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Update by Shawneerain123
Feb 18, 2011 7:24 am EST

I also have been a victim of the crooks. I just spent over 2 hours writing not only my story but how I am going to sue my bank, and the argument with proof I am going to use, to win.At the very least change the way the banks think and treat us. I also have many things that shows this groups calculating intent in the victims they choose. I believe I have points and questions as well as reasons to tell your bank that might convince them to give your money back. I am finding a lawyer I believe I have enough to convince most that we are not at fault what so ever. Mail me if you want to know where I found the reciept from the group, the place and receipt I knew nothing of. I as well found the date I was to have called them.I was a surprise to me. Not only did i not call them I was in the hospital that day until 3 days later. In ICU This group targets certain people.I'm not writing anymore I don't want to lose it again. Contact me, I have an argument your bank may not be able to dispute.

Update by Shawneerain123
Feb 18, 2011 4:26 pm EST

I had money taken out of my account w/o my permission. Just like most or even all here. I have spent the last 3 day finding out so much info on the ### group I can help anyone has any questions about them. I found a form that is said on it, that the person they take the money from has filled it out and digitally signed it.In their terms and conditions it states they will cooperate and disclose all information and forms in the case of a fraud complaint. And in the application form I never seen until today is very brazen. They state in it they will sell or give away share any and all info they have on you to whomever wants it. Just as other places do for them. Hence the loan places being the cause of them having any of your personal info. They went and named the loan place. Here is part of whats on the application form .OneHour-Advance and Affiliates ("Companies") will disclose nonpublic personal information about you to other market participants that provide goods and services. The Companies may also disclose aggregate, anonymous data to investors and potential partners based on information collected from Users. You authorize us, or a marketing partner, to contact you with exciting new offers and information, via email, automated telephone messages or SMS/Text messages to your mobile phone, even if you are listed on a Do Not Call Registry. Users may opt out of the Companies disclosure to nonaffiliated trusted third parties (the “Parties”) by following the instructions in the opt out section of this privacy policy. We may also disclose nonpublic personal information about you as permitted by law.
I have a lot more. I'm trying to get the banks to go after them not say we did something wrong. Does it really matter who has our information, if it's used it is THEFT. I'm fighting
Privacy

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n.taylor
Brooklyn Center, US
May 26, 2010 8:54 am EDT
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These people who run this company withdrew 99.00 dollars out of my account without my permission they need to be taken down if anyone has the knowledge to make this happen I'm all in who can we talk to they dont respond to calls.

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Haroldeen De La Cruz
Wahiawa, US
Feb 22, 2011 8:28 pm EST
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Hey Shawn could you send me the information you have please. I have already filed a complaint with BBB and filed a complaint here but the more information I get the better it will be for me. Thanks!

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TanyaM1979
Denver, US
May 28, 2010 5:36 pm EDT

Platinum Online Group just took 99.00 out of my account on Wednesday without my authorization. When you call customer service they never call you back. I went to my bank and disputed the charge. Not only is the bank refunding me the money but they are contacting the fraud department. I called "customer service" back and threatened to report her to the FBI. She hung up on me. Go to your bank and do the same before its too late.

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6:13 am EST
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Platinum Online Group TOOK MONEY FROM MY ACCOUNT

they took money out of my account on a loan they said they gave me .that they said they sent to my account.never recieved.but they charged my account$99.00 6 times.on a payday loan.i have records bank statements that say nobody has never added money to my account but me.and the only withdraws i ever made was$20 dollars of the $25 that i put in the account to start it in december.and $426.of the$845 that was direct deposited in my account on the 1st of febuary which i withdrew on the second of febuary.meaning ive only withdrew mone from my account a total of twice from feb to dec. they stole my money for a lone that they said they deposited.threatened me with criminal charges.i have records that they didnt deposite any money in my account.and i have records that they charged my account for a lone that they never gave me as if they gave it to me.they even have the nerves to say they are filing criminal charges saying i owe them money that they lent me!if i never withdrew it, and its not in my account, and never was put in my account.what do you call that.FRAUD.

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Meana
Dorchester, US
Dec 30, 2009 10:28 am EST

THIS COMPANY IS IN SOOO MUCH TROUBLE BECAUSE I HAVE WARNED THE PHONE OPERATOR THAT TOOK MY MESSAGE AND TOLD ME THAT ONE OF THEIR REPRESENTATIVES WOULD CALL ME BACK WITHIN 48 HOURS AND I'VE HEARD NOT ONE THING. I'VE HAD CONTINUED TO CALL THIS COMPANY ONLY TO GET A RECORDING TO SAY THAT THEY CAN'T TAKE PHONE CALLS AT THIS TIME DUE TO HEAVY CALL VOLUME. I TOLD HER THAT THEY ILLEGALLY WITHDREW MONEY FROM MY ACCOUNT AND THAT IS FRAUD. I HAVE SPOKE WITH AN ATTORNEY TO TAKE THIS CASE AND I'M GOING TO SIGN PAPERS THIS WEEK. THIS SCAMMING COMPANY IS GOING DOWN REAL FAST. I'M GOING TO BE THERE LAUGHING WHEN THIS PLATINUM ONLINE GROUP DROWN IN THEIR OWN SCAM.

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Ron Marable
Asheville, US
Nov 18, 2010 7:35 pm EST
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took 99.00 out of my account without my permission, do not know this company

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Jusitn Babcock
musekgon, US
May 28, 2011 5:30 pm EDT

they took 99.49 out of my account for some one else name this is fraud

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Shawneerain123
Centertown, US
Feb 18, 2011 8:05 am EST
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Their is a lot more about them you don't know. Your facts are a bit off, they don't loan money. They have a store that (doesn't really exist ) they grant you 2, 500 credit too. Their idea of a 2, 500 credit is, when you buy something they would sell it to you for a lower cost. The catch is, you buy a couch it coats 500 they sell it to you for 300 but the take the other 200 from the wonderful credit of 2, 500. Then you have to pay it back.With interest. But since their is no store your safe. You need to find the receipt, confirmation letter they probably sent. You will more them likely find it in spam. I had to go through almost 5000 to find it. I didn't know what name it would be under. I found mine and it said I joined on 1/24/11 that was news to me. I have also noticed that people on disability are more of a target. The agreement say's that I had a 7 day free trial after that i would be charged 99.49. I never knew of it and how could I it was in spam. More then likely sent their by them. The 7 days ended on the day i receive my disability and it's direct deposited. Theirs more but I'm out of room. I am fighting it and have a very good fight plan. I might be able to help, if nothing else i will give you an argument to take to your bank that will make them notice you aren't playing

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Shannon36535
Foley, US
Feb 16, 2011 5:02 pm EST

contact your bank and ask to fill out fraud paperwork then.

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D.H.F.
, US
Dec 25, 2010 11:28 pm EST
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I just had 99.00 dollars debited from my checking account on 12/22/2010. Of course it was unauthorized and like many of you I now have overdraft fees to deal with but I intend ON MAKING SURE THESE SCAMMERS DO NOT GET AWAY WITH THIS! I urge everyone who has become a victim of these SCAMMERS to fight back and make sure your are reimbursed every penny you are owed! Fighting Back in V.A.

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angela lewis-hamm
Goose Creek, US
Dec 11, 2010 8:15 pm EST

You all took money that i would like replaced

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angela lewis-hamm
Goose Creek, US
Dec 11, 2010 8:14 pm EST

there was money withdrawn out my account an i was charged an extra amount from the bank. I called for this action before an you all still took my money i would like it replaced with the fee from the bank added.

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pluto63
Jackson, US
Jan 04, 2010 8:40 pm EST

^5 im right with you. im in jackson ms and im doing the same thing. they not only got us for 99$ they also tried for another 99 and bounced the withdrawel and now we owe the bank.

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7:04 pm EST
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Platinum Online Group when do i get my money back

When am I going to get my money back that was took out of my checking accounting on Dec 22, 2010. I did not authorized the money to be taken out and I want it to be put back in and I want to know when it will be done! I have call your number about 8 times only to get your exchange and finally got the name of your company. I want you to call me at area code [protected] and let me know exactly when my money is going to be returned to my account or you will be contacted by my attorney in 24 hours that is all the time you have to return my money into my account. Today is Tuesday, Jan 11, 2011 and by Jan 12, 2011, the money should be in my account. If not by Jan 13, 2011, my attorney will be contacting your company.

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DToland09
Jacksonville, US
Jul 16, 2011 6:49 pm EDT

I know this is very late but I am willing to also take legal actions with you if none have aleady been taken. I have also been ripped off by this compost just recently july 14 2011 contact me at derricktoland@gmail.com

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Legal action1
Valdosta, US
May 17, 2011 10:05 pm EDT

I am willing to take legal action with u bc the same thing has happen and i am tired of getting the run around just email me at @jsmoovedsp@yahoo.com

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10:04 pm EST
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Platinum Online Group Loan Application Fraud/Scam

This is the BBB report regarding Platinum Online GroupBBB Rating F

Ratings Explanation BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

This business is not a BBB Accredited Business.
BBB Rating
Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.
Reasons for this rating include:
•59 complaints filed against business
•Failure to respond to 7 complaints filed against business.
•BBB does not have sufficient information to determine how long this business has been operating.
•BBB does not have sufficient background information on this business.
Click here for an explanation of BBB Ratings

Business Contact and Profile
Name: Platinum Online Group
Phone: [protected]
Address: 5806 W 55th St

Mission, KS [protected]
Their new address acccording to the phone service is: Post Office Box [protected], San Francisco, CA 94120
Website: www.yourcustomerserviceonline.com
File Open Date: December 2009
Type of Business: Loan Services
BBB Accreditation: This company is not a BBB Accredited business.
Customer Complaint History
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 59 complaints about this company in the last 36 months, our standard reporting period. Of the total of 59 complaints closed in 36 months, 59 were closed in the last year.
These complaints concerned :
+ 28 regarding Billing or Collection Issues
2 - None of the Above - Credit, Billing or Collection Complaint Issue
26 - Unauthorized bank debits

+ 1 regarding Contract Issues
1 - Invalid or false contract

+ 8 regarding Customer Service Issues
3 - Failure to provide promised assistance or support for products or services
2 - Failure to respond to phone calls or written requests for assistance or support
1 - Inappropriate behavior by customer service personnel
2 - None of the Above - Customer Service Complaint Issue

+ 13 regarding Refund or Exchange Issues
3 - Failure to honor refund, exchange or credit policies
10 - None of the Above - Refund or Exchange Complaint Issue

+ 6 regarding Sales Practice Issues
2 - None of the Above - Sales Complaint Issue
1 - Sales presentation did not disclose complete pricing information
1 - Sales presentation misrepresented the service
2 - Sales presentation used dishonest sales practices

+ 3 regarding Service Issues
2 - None of the Above - Service Complaint Issue
1 - Unauthorized service

These complaints were closed as:
+ 52 Unpursuable
52 - Company cannot be located.

+ 7 No Response
7 - Company failed to respond to BBB to resolve or address the complaint issues.

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Government Actions
BBB has no information regarding government actions at this time.

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Advertising Review
BBB has no information regarding advertising review at this time.

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Industry Tips
BBBTips on SBA Loans
Beware of Predatory Practices in Home Mortgage Lending
Beware of Abusive Lending Practices
High Cost Payday Lenders Advertise Everywhere
Home Buyers: Protect Yourself from Predatory Lenders

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BBB Copyright and Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.
If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.
ID: [protected]
Report as of December 3, 2010 14:50
Copyright© 2010 Better Business Bureau

I am not sure exactly what to do about being ripped off by this ### organization. I am going to see my attorney. You can contact the BBB, FBI, and the attorney general's office...but I suspect this money is gone forever...My bank did inform me to always use a credit card or debit card...and never use your checking account information online...Now I have to close this stupid account before they decide to hit me again.

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Gina Mosley
N Las Vegas, US
May 29, 2011 9:16 am EDT
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they drew money from my account without my knowledge and I turned them into the fruad department at my bank.

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Larrell
, US
Dec 27, 2010 7:45 pm EST

I finally received a call back from this degenerate predatory organization after many many messages being left with their customer service operators. They cancelled the "Savings Discount Membership" that I never signed up for and are requiring that I send in my bank statements to prove that I was actually debited 99.49 and thereafter $14.99! I also filed a complaint with BBB and am seeking counsel as this warrants a class action to shut these people down for good. Will see if I EVER get cent one of a refund. Doubtful.

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2:35 am EDT
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Platinum Online Group not respondins?ford legal about 2 help me

I told these people i wanted a credit card and they were gonnna put $500 in my account. Then when i found out it wasnt, I immediately called and cancelled and the woman i spoke with said she would put the referall in. Well the next day i had them try 2 take the money out and now i have overdraft fees. They are very sneaky. I have 2 credit cards and i dont want an unsecured one. I need them 2 reimburse me asap. I am going 2 my bank tomorrow to cancel any other transactions they might try to take out of my account. Please help me. This is wrong and they know it. I wil take legal action with Ford Motor Comany asap if i dont hear back from them by tomorrow. They had no prob trying 2 take out there money. I have called 3x and sent them 3 mess and they keep ignoring me. THAT IS UNACCEPTABLE. PLEASE HELP MY SITUATION THANKYOU Troy Dillaboough

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5:13 pm EDT
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Platinum Online Group fraudulent withdrawal

Fraudulent withdawal of $99.95 from beneficial bank account. I need my refund and will complain to the better business bureau.

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Beneficial Bank is the worst
Drexel Hill, US
Feb 22, 2011 7:43 pm EST

I had my account hacked four times over the year in Beneficial Bank. One of the times Beneficial was suppose to close my old debit card, provide me with a new one and 4 months later the old number STILL linked to my account got hacked again. They give you a hard time about getting your money back. They have allowed someone to steal one of my checks and write his own check, sign his own name and they will not only give me our money back but they won't let us see our Signature card when we asked for it to prove our point! It's that simple, that cut and dry...There is no "other" story. Just plain and simple, they allow the fraud, turn their heads and ignore you when you have the issue of not getting your money back! The WORST Bank EVER!

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3:11 pm EDT
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Platinum Online Group Eplatinum membership [protected]

I had $99.00 deducted from my checking account on June 16, 2010 from Platinum Online Group. At the bottom of the check it stated: 4166086
Thank you for ordering your
EPLATINUM membership [protected]"

I DID NOT order a membership from this company and the $99.00 was deducted from my checking account without my knowledge or authorization. I hereby INSIST that the $99.00 be refunded to my account immediately and that this so-called membership be cancelled immediately. Your cooperation is expected.

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BOSSBARBIE
Pensacola, US
Jul 15, 2011 2:49 am EDT
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THE SAME THING HAPPENED TO ME THIS IS CRAZY SOMEONE NEEDS TO STOP THEY ### ITS MAKES NO SENSE BUT MY BANK DID A FRAUD CLAIM CLOSED OUT THAT ACCT OPENED A NEW ONE AND REFUNDED MY MONEY BANK... THAT WAS A BLESSING BUT THEY REALLY NEED TO STOP...

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GEMINI80DMARIE
Visalia, US
Jul 06, 2011 8:13 pm EDT

* This company has now taken it not once but twice out of my account equal times would be 4 $99.46 x2 & $14.99 x 2= $228.90 in 1 year. Last year about this time [July 6, 2011]. Eplatinum membership took money out of my account without me authorizing any such transaction with or to this company. I had to close my checking account and open another one & a year later last month [June 2, 2011]they did it again; on a whole new checking account within the same bank. They invoiced a check with a check no. for both transactions {basically they dummied a check from what's to be your checking account, basic format of a check dummie}. So again, I get to sit here & play phone tag with these annoying, rude, arrogant, customer service representatives. As frustrating as it sound's, it's as irratating to deal with or even think about, it just makes your ears steaming, nostrils all flaring, eyes buldged out, red & bloodshot, looking like the rodeo bull named "Diablo". *
$99.46 & $14.99 2 Transactions That I Did Not AUTHORIZE but they say I did but at the bottom of the dummie where it states 'AUTHORIZED BY YOUR CUSTOMER' [under that a line, under the line it states] 'NO SIGNATURE REQUIRED' on the second dummie check for $99.46 it states 'PRE-AUTHORIZED CHECK' [under that it states] 'NO SIGNATURE REQUIRED' [then under that is a line].
*RIP OFF'S**THEIFS**FONEY**BOGUS*UNLAWFUL**FRAUD*RIP OFFS**THEIFS**FONEY*BOGUS**UNLAWFUL**FRAUD*

CONCLUSION: MORE THAN LIKELY YOU WILL HAVE TO CLOSE YOUR CHECKING ACCOUNT & OPEN ANOTHER ONE.

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WELDERMAN187
CALHOUN, US
Jul 01, 2011 3:10 pm EDT
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I JUST HAD THE SAME THING TO HAPPEN THEY REMOVED $99 DOLLARS FROM MY SAVING S ACCT SO I WENT TO MY BANK HAD A FREEZE PUT ON MY ACCOUNT BECAUSE THEY DISPUTED THE $99 BUT SAID I HAD TO PAY THE OVER DRAFT PROTECTION FEE OF 34.. SO COME TO FIND OUT THE BANKER DIDN'T FILL OUT THE RIGHT PAPER AND NOW I OWE THE BANK 234 DOLLARS FOR THERE MISTAKE AND PLATINUM COMING IN AND TAKING WHAT WASN'T THERE'S. I HAVE CALLED THEM AND CANT GET THROUGH TO THEM IF ANYONE HAS ANY INFO ON WHAT TO DO LET ME KNOW ITS REALLY HURT US ON BILLS...

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Doc Holiday
Clearwater, US
Jun 21, 2011 11:52 pm EDT

This is FRAUD plain and simple. One day I wake up and there is some bogus electronic check for $99 posted to my account. I try going to the website, which is conveniently worthless, disclosing no information whatsoever on who these people are or what service they provide. I click the FAQ tab in an attempt to find out who is robbing me to find that the most frequently asked questions are "What if I don’t remember the order I authorized?" and "Can I request my proof of authorization?" and "How can you tell who placed the order?" and my personal favorite, "Is there assistance with fraud?" Their little disclaimer at the end is a gem : "Yes. We do cooperate with all law enforcement agencies if fraud is suspected." Wow. I mean, they aren't even trying to hide the fact that they are commiting fraud. I was lucky. Their bogus check bounced and I closed the account the very next day. My advice, save your self ASAP. Don't try reasoning with these people. Don't trust your bank to protect you. Close your account as soon as humanly possible.

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brian j. baker
Sandy Hook, US
Jun 11, 2011 3:08 pm EDT

i am being charged every month an application fee of 99.00, not just once and still havent gotten any response to club membership or any of the other offers. i am going to have to change all my account info so this fraud stops. Its costing me money in overdraft fees on top of initial repeated membership fees. If theres any way to file suit or actually get services offered, i would like a responce please @ bakerstapers@hotmail.com, thankyou to whomever is actually reading this.

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terry schoon 1
Pocahontas, US
Mar 03, 2011 6:35 pm EST

eplatinum online group is bogus, $99.00 was taken from us and i cant even get on the website now . this came up when i tried, if they would atleast contact me i cuold rest, then usa credit, through the eplatinum group, tried to take $14.00, im sick of it.

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terry schoon 1
Pocahontas, US
Mar 03, 2011 6:31 pm EST

I HAD 99.00 deducted from my wifes account that we still dont know what for, if we couyld get the money back or even the services it was for, i would atleast be at ease, if not sattisfied, but we cant find anything out at all, please email me at terry_schoon@yahoo.com thanx terry schoon

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juno1968
Bonaire, US
Feb 14, 2011 6:27 pm EST
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Yes Elatinum Membership took $99.00 out of my checking account I called and got some one to call me back in 48 hours and no call back made a report with the law we all need to get them to get all money back that they took!

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jlt30
Triadelphia, US
Jan 14, 2011 10:23 pm EST

this has happened to me twice from the same company in the matter of two weeks! i now have to close my account...and am out of all the money too!

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fierykim25
New Castle, US
Nov 30, 2010 5:57 pm EST
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I had received a call and the man already had all my information. He asked me to verify it and I refused. He continued to rebuttal me. After hanging up on the man he returned the call. I continued to get frustrated and handed the phone to my husband, the man continued to curse at him. I called the [protected] number and explain the situation. The woman hung up on me! No money was taken from my account as yet, but I notified my bank and closed my account. This is quite ridiculous, that these telemarketing and online agencies already have all of your information before they call you! There needs to be a stop to it. What ever happened to the Privacy Act?

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Platinum online group is a scam...i was charged $99 twice and i never authorized them to withdraw from my account!!! they created 2 checks: chk#22790 for $99.000, and the next day they charged me again!!! And another fake unauthorized check creation! The customer service number is a fraud because they take messages but no one will call you back!!! What...

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Platinum Online Group withdrew 99.00 from my account

platinum online group withdrew 99.00 from my account. i've been trying to reach them at this number [protected] .they claims they are only operators to take messages. i asked what kind of company was platinum online group she stated she could not give me any information she was only to take messages. she stated that they would call me back, but they have not.i asked to speak with her supervisor she stated she could not do that.there was noone top take my call only message operators.i have tried to call them every since they took my money 12-24-09 from my account.they say the same thing every time. how can i get my money back? i asked her how would she feel if someone took money out of her account? the bank charge me 30.00 in overdraft fees total 129.00 i want all my money back .

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risabelle
Perryton, US
Apr 22, 2011 9:37 pm EDT

My husband and I have even been trying to find a website but none exists. Try reporting it to the FBI . I just finished my report for the online scam
http://www.ic3.gov/default.aspx

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monikas71
arkansas city, US
Mar 25, 2010 2:08 pm EDT

that also happen to me they took 99, 00 from my checking without my permission, , I WANT MY MONEY BACK!

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Platinum Online Group money withdrawed

$99 was withdrawed from my account without my authorization, by the Platinum Online Group. I attempted to call the company, but recieved no response, and was directed to the voicemail on every attempt. $124 total was withdrawed from my account. Either I recieve a full refund of my money or legal action will be taken!

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Keyz
Beloit, US
May 05, 2011 1:36 pm EDT

I Have the same Problem they taking a total of 99.49 from me i am highley mad. Im Only 19 years old an I have my first bank account an I was doing good by keeping my account in the green but now since they did that stupid stuff Im in the red I would like for all my money to be put back or i will take further action .

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donald weed
Lancaster, US
Apr 02, 2011 6:06 am EDT

they took 20.00 out of my acct. i want it back now.

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adrury44
Tucson, US
Jan 23, 2011 11:39 pm EST

this is andrew drury, they took money from my acct. 99.49, where is my card at, it has been 3 weeks

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immortalskiss
Livingston, US
Nov 30, 2010 3:10 pm EST

$99.00 was taken out of my account also. This has made other checks bounce so now I have all those late charges and overdraft fees on top of this fraudulent charge. I have tried to call and only get an answer machine . I have even tried email and only get an error. What is everyone going to go.
Glenda Mueller

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Bonnie S Gray
Bethlehem, US
Nov 27, 2010 1:04 pm EST

I had 49.98 taken out of my checking account by this company I need a phone no# for them please nothing on the check contacting my bank and the better business

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deborah60
bham, US
Nov 17, 2010 9:24 pm EST

money was drawn from my account also and the number that appears on theis a shame it is an answering service which you never get the call back I want my money and my over draft fee put back in my account

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lojoh73
, US
Oct 30, 2010 2:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i was to a victim of this platinum company. they tryied to take me for 99.95. so yes we should all stand and fight against these companies that want to scam us just because we get on the internet. sighned lojohnson

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Mehmed
Lackawanna, US
Oct 27, 2010 7:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I need phone number from thise company!platinumgrouponline!

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MehmedS
Lackawanna, US
Oct 26, 2010 7:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Debit my account on [protected].49 whitout my permission.I want my money refund too my acccount.Thats Group is kriminal.

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Lightman
Connersville, US
Oct 24, 2010 1:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I just had my wife jump my [censor] thinking I authorized this transaction. $50 down the drain. Thieves. I did not authorize this. I will be taking action on this. Who are these people anyway and what do they do?

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$ 99.00 was withdrew from my Banco Popular account on December 18, 2009 using check number 14334 I never authorized Banco Popular (my Bank) or Platinum Online Group to withdraw money from my account. Because of that Banco Popular charged me $30.00 for overdraft. The total $129.00 was deduct from my account. Give back my $99.00 and pay to my Bank $30.00 for...

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