- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Replied
writer'slife.org and "several other platinum milenneum brand of companies"
Gets you to pay S&H "only" for "free CD and then makes additional unauthorised charges on credit card. Has similar offers for music, etc. Total rip-off.. Weird person who answers phone (on occasion) with exceptionally bad cell phone service, no reply to email.
Update to original post: was able to receive a refund based on telephone call to company number provided, still it was an unauthorized charge in first place.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
two unauthorized credit card charges
I have also been ripped off by this company today (9/22/15). I tried to use my visa card today and got a nasty surprise. They had the nerve to send me two email receipts for orders that I did not place. The receipts don't even say what was ordered. I have sent them an email demanding my money back, but I don't think that I will see my money again from these scam artists. I, too, have informed my bank and had my visa card stopped. I did some research on the web and noticed that Platinum Millennium Publishing and Ty Cohen have a history of ripping people off. It appears that they are skimming credit card information from other places and then stealing from unsuspecting people. Why this company hasn't been shut down is beyond me.
The complaint has been investigated and resolved to the customer's satisfaction.
We do offer our customers a YES or NO trial to our membership when they order certain items from us. You have the option of saying NO if you do not wish to join our membership program. We are totally transparent about it on our webpage, and you are not forced into joining.
Our membership program is packed with content that a lot of authors and writers such as yourself find to be extremely beneficial to them. We do offer you a free, 14-day trial to read the content, watch the videos, consume the newsletters and listen to the insider interviews. As stated on our website and within the terms, if the trial is not canceled after the free 14 day trial period, you are then charged for the membership, which you can still cancel at anytime and receive a full refund.
Again, this is not a membership that you are forced to take. IN fact, to be totally transparent on all of our order pages you will see a very visible “No Thanks” option that will NOT put you into our membership, perhaps you overlooked it.
Again, I am so sorry for this mistake and want to make things right with you in whatever way I can, including providing you with a full refund if you wish.
I would like to try to make up for you not being satisfied and look forward to speaking with you and I hope you have a great day!
Please reply here or reach out to us using any of the contacts means below;
Please note that when leaving a voicemail or sending in an email or support ticket, depending on the day and time, it can take up to 72 hours to receive a reply from us.
We are open from 9 am to 9 pm Eastern Time Monday – Friday
Email: Support at WritersLife.org
Toll-Free: 1-866-752-9968
Phone: 1-917-720-9874
By mail:
WritersLife.org
PO Box 644
Garner, North Carolina 27529
Replied
strange orders on my visa
I have three strange orders on my visa. I called the number provided with the order for this company and the machine answers stating that, "Due to the large volume of calls we no longer have people to answer" One option on the recording invites you to buy more stuff off of the internet web page. Choose option #2 and it tells you that it is not an valid...
Read full review of Platinum Millennium Publishing and 49 commentsOverview of Platinum Millennium Publishing complaint handling
-
Platinum Millennium Publishing contacts
-
Platinum Millennium Publishing phone numbers+1 (866) 752-9968+1 (866) 752-9968Click up if you have successfully reached Platinum Millennium Publishing by calling +1 (866) 752-9968 phone number 0 0 users reported that they have successfully reached Platinum Millennium Publishing by calling +1 (866) 752-9968 phone number Click up if you have UNsuccessfully reached Platinum Millennium Publishing by calling +1 (866) 752-9968 phone number 0 0 users reported that they have UNsuccessfully reached Platinum Millennium Publishing by calling +1 (866) 752-9968 phone number+1 (203) 342-3934+1 (203) 342-3934Click up if you have successfully reached Platinum Millennium Publishing by calling +1 (203) 342-3934 phone number 0 0 users reported that they have successfully reached Platinum Millennium Publishing by calling +1 (203) 342-3934 phone number Click up if you have UNsuccessfully reached Platinum Millennium Publishing by calling +1 (203) 342-3934 phone number 0 0 users reported that they have UNsuccessfully reached Platinum Millennium Publishing by calling +1 (203) 342-3934 phone number+1 (203) 526-6031+1 (203) 526-6031Click up if you have successfully reached Platinum Millennium Publishing by calling +1 (203) 526-6031 phone number 0 0 users reported that they have successfully reached Platinum Millennium Publishing by calling +1 (203) 526-6031 phone number Click up if you have UNsuccessfully reached Platinum Millennium Publishing by calling +1 (203) 526-6031 phone number 0 0 users reported that they have UNsuccessfully reached Platinum Millennium Publishing by calling +1 (203) 526-6031 phone number+1 (203) 526-7795+1 (203) 526-7795Click up if you have successfully reached Platinum Millennium Publishing by calling +1 (203) 526-7795 phone number 0 0 users reported that they have successfully reached Platinum Millennium Publishing by calling +1 (203) 526-7795 phone number Click up if you have UNsuccessfully reached Platinum Millennium Publishing by calling +1 (203) 526-7795 phone number 0 0 users reported that they have UNsuccessfully reached Platinum Millennium Publishing by calling +1 (203) 526-7795 phone number+1 (203) 258-2117+1 (203) 258-2117Click up if you have successfully reached Platinum Millennium Publishing by calling +1 (203) 258-2117 phone number 0 0 users reported that they have successfully reached Platinum Millennium Publishing by calling +1 (203) 258-2117 phone number Click up if you have UNsuccessfully reached Platinum Millennium Publishing by calling +1 (203) 258-2117 phone number 0 0 users reported that they have UNsuccessfully reached Platinum Millennium Publishing by calling +1 (203) 258-2117 phone number
-
Platinum Millennium Publishing emailsyvette.temple@gmail.com100%Confidence score: 100%Supporttwitter_15013471729473@twitter.com100%Confidence score: 100%Supportsupport@platinummillennium.com100%Confidence score: 100%Support
-
Platinum Millennium Publishing addressPO Box 1733, Bridgeport, Connecticut, 06601, United States
-
Platinum Millennium Publishing social media
Recent comments about Platinum Millennium Publishing company
AKA Writerslife.org total scam/fraud. Ordered a "book"/pdf for $7.97, then they charged an addtnl $67!
FlixAddict / iMovies
12 reviews
GreensideOnline
5 reviews
SedonaBeautySecrets
6 reviews
TruthFinder
39 reviews
VIP Tickets Canada
3 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Another £19.46 has been taken from my card. I did not authorised this payment. I do not wish to be paying £19. out per month. Will you therefore cancel all payments that you may have scheduled in rhw future. I wish to cancel all of them and hope that you will refrain from taking any more money out of my account.
I take it this is Writers Life. Thank you Kay Millward. I hope you are as quick to cancel the payments as you are to take them.
Hi Kay. Could you please supply us with the email address you used when ordering the product so that we can trace your order and help you with a refund.? You can mail it to support@writerslife.org.
Thank you very much and kindest regards.
I Had the same problem. It is a scam.Once you get the disc after paying S&H I started having unauthorized charges. I receive Social security so when I brought it to Social securities attention "US Direct Express" they said would need to contact the company. I tried and did not get through. The phone was no longer in service. So I found their "Platinum Millennium Publishing" Facebook page. I posted there and it was deleted off of "Platinum Millennium Publishing" Facebook page. I had to replace my Debit card from Social Security to stop having any more unauthorized charges. What this guy does is criminal. He is actually ripping people off. He should be imprisoned for it just like any other low lie ### thief would be.
Good day Marcy,
I can assure you that it is not a scam.
I am so sorry that you were charged for a membership that you did not want.
We do give our customers a trial to our membership when they order certain items from us, and if the trial is not canceled after the 14 day period, the membership does charge your account.
To be totally transparent on all of our order pages you will see a very visible “No Thanks” option that will not put you into our membership, and perhaps you overlooked it.
Again, I am so sorry for this mistake and want to make things right with you in whatever way I can, including providing you with a full refund if you wish.
I would like to try to make up for you not being satisfied and look forward to speaking with you and I hope you have a great day!
Please reply here or reach out to us using any of the contacts means below;
We are open from 9 am to 9 pm Eastern Time Monday – Friday
Email: Support at WritersLife.org
Toll-Free: 1-866-752-9968
Phone: 1-917-720-9874
By mail:
WritersLife.org
PO Box 644
Garner, North Carolina 27529