The complaint has been investigated and
resolved to the customer's satisfactionResolved PlanetDVDstore.com — Fraudulant DVD sales
resolved to the customer's satisfaction
****** Possible Contact INFO ****** I ordered a DVD collection from this company and just like everybody else I got multiple (70) DVD's that were copied from bad TV recordings; the E! Channel to be specific. Since an address is not listed I sent numerous messages through their website to no avail. I have found three phone numbers [protected], [protected], and [protected]) for this company, one in British Colombia and two in the Toronto area, and have left message on at all three. They also list an address in St. Marten which fails to include a city.
This company also goes by the name TVDVDMania.com, and TVShowMonster.com all offering the same merchandise. Every time my credit card removes the payment the company re-bills the amount. My CC Company wants me to return the DVD’s. All three websites have private registration and are registered through Domains by Proxy Inc. The company says that it will contact the owner with all correspondence that they receive. The owner can accept or reject the correspondence. They will release the company’s information if they are legally compelled to do so.
Domains by Proxy Inc.
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260