- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
bad
as I was walking in to get to two salads I saw two people in the back and all they were doing was talking I asked one of them to please come forward so that I can pay for my salads he started to walk forward and then turned around and headed back to the person he was talking to and ignored me and he had earbuds in his ears as I was getting my salads I went...
no wings, threatened to not get the wings I paid for
I did not get the wings I payed for and the manager threatened to not deliver the wings I payed for when the free buffet I was told not asked was not good enough. Her name was Maddie at store 2103, who hung up on me and thought she would handle the situation as if I was a child. The demeaning attitude was ridiculous, why do you ask and pay for service and...
Read full review of Pizza Hutcomplaints customer service & taste & quality & order time
اولا اتصلت بالرقم المختصر الساعه ٦:٤٥ دقيقه وطلبت بلغوني ان طلبي هيوصل بعد ٣٠ دقيقه ولم يصل اتصلت الساعه ٦:٣٠ على الرقم الخاص بمتابعة الطلبات بلغوني ان طلبي بالفعل خرج من الفرع وبعد ٥ دقايق هيوصلني وموصلش اتصلت الساعه ٦:٤٥ على نفس الرقم بلغوني ان طلبي بردو خرج من الفرع وانهم هيكلموا الطيار ويرجعوا يكلموني ومحدش اتصل رجعت اتصلت تالت الساعه ٦:٥٠ قالولي ان طلبي خرج من ٥ دقايق ! يعني اعمل طلب الساعه ٥:٤٥ يخرج من الفرع الساعه ٧:٠٠ ! طلبت اني اعمل شكوى حولنى عالمسؤل وفضلت منتظرة عالخط ١٠ دقايق عشان اوصله وموصلنيش قفلت الخط ورجعت طلبت مرة تانيه رقم الشكاوي رد عليا استاذ حازم واخد الشكوى وقالي دقايق ومدير الفرع هيكلم حضرتك دا كان الساعه ٧:٢٠ وكان كل دا الطلب لسه موصلش ولا مدير الفرع اتصل يقول ازاي دا يحصل ف وجوده ف الفرع المهم وصلني الطلب وكان اقذر طلب طلبته ف حياتي البيتزا بايته والخضار اللي عالوش شكله مقرف والبيتزا ناشفه ومتلجه دا غير ان في نوع من السلطه كنت طلبته ومجاش مع الطلب حاجه تقرف صراحه ! اتصلت رابع مره عشان كمان اعمل شكوى عشان المستوى المتدني من الفرع ف كل شيء اكل وتاخير وطلب مجاش مظبوط ودا كان الساعه ٨:٠٠ ورد عليا استاذ محمد واتفاجيء انه ازاي يا فندم محدش كلم حضرتك دا حضرتك اتصلتي اكتر من ٣ مرات انا بعتذرلك يافندم اوعدك اني بنفسي هتواصل مع الفرع حالا وارجع اتواصل مع حضرتك وهيتم الرد علي حضرتك ف كل أسباب الشكوى وطبعا بقلة الاحترام اللي شوفتها من كل اتصالاتي محدش كلمني !
خدمة سيئه كول سنتر كدابين أشخاص مفترض بتحل شكاوي وتحترم العملاء هم اصلا مش محترمين احسن عدم وجودهم أساسا ومدير فرع عباس العقاد غير محترم ولا كفء لما دا يكون موجود ف مكان دا مستوى خدمته للعملاء.. مقارنة بفرع سيتي سنتر معادي المحترمين فعلا بمدير فرعه وكل العاملين به إنما عباس العقاد اقذر فرع وخدمة حل الشكاوي اتضح أن انتوا فيها صفر عالشمال انتوا مشغلين فيها ناس غير محترمين أساسا ازاي عاوزينهم يحترموا العملاء.. هو دا عناونكم للاسف!
wrong order delivered
I placed an online online in Aug. 2019. What thry delivered wasn't I ordered. I contacted the store manager and he offered me a $10 discount on my next order. Today, i went online to place an order and no discount/coupon offered. I contacted the store and spoke with Mr. Noel and he told me the discount was only for 30 days and I had to come in the store to...
Read full review of Pizza Hutwithhold payment
I used to work as delivery driver for pizza hut. One day I was abused by customer, he called me names and he passed racist comments. When I came back I informed management of the incident and they said forget it. I was not feeling good and was scared. So I told them I would resign. Now the manager withhold my pay by saying that I left the job without enough notice.
Am I entitled to my pay?
If yes, who should I contact?
pizza bujul
Apa nak jadi dengan pizza hut taman semarak?Staf tak pandai buat pizza ke?sy dah lama bersabar, sejak dari haritu lagi sy beli pizza tahu2 je bujul, lepastu hangit dekat tepi..macam mana manager didik staf?lepastu sy nampak salah sorang staf pizza hut sedang menghisap vape dalam kitchen, perkara ni memang xboleh dibiarkan, kenapa bodoh sangat manager pizza hut dekat sini?..sy xkan teragak agak untuk mengambil tindakan terhadap staf dan manager di situ..
online order
Me and my roommate Elena placed an order online for a side dish and pasta, a fetticcini alfredo with a Maria. My roommate Elena made the first call for a side dish not knowing that what she ordered was not enough of a total minimum to order. Maria took the order supposedly and it was put in bu phone. Then I walked in and decided I wanted to add onto the...
Read full review of Pizza Hutcompany
I've worked for this company in he past, was a shift leader, then a GM for a bit. all in 9 months. gladly that I'm gone make more money and less hours. that's not my complaint mine is your firing a person for their huts awards.they have to much, clearly everyone else in the stores do the same thing that she did even the DM themselves. so if there was a problem with this should it have be addressed no instead it was encouraged. I can give names but who am I kidding I know how rage works, and I only worked for them for less an year. so a lot of corruption to say the least.
stuffed crust pizza
I ordered two stuffed crust pizza the bread was hard the meat was over cooked there was no cheese on it and it was very cold my family could not even chew it let alone eat it I'm very disappointed in pizza hut they have never did this before but I didn't want to make a fuss about at the store and have rathered make a complaint online.thanks for being such a good pizza company but I'm very upset about it. My number is [protected] and email is [protected]@gmail.com
the philippine cashier
Today at Pizza Hut alwahda mall, at 1:20 pm on 19/09/2019, and you can check the camera.
First I asked the cashier about the offer and she throw the menu on me I'm un politely, I didn't said any thing she was showing me the anger face not smiley if she have problems it's not the customer matter every one have problem and we just leave in our back once we see a client, second thing the man who is working with her asked politely about the bill and she said with anger voice ( I naco phillipense word) are we in school and dealing with kids even the kids we are teaching them the respect. If she told me please I'm busy and I'm alone can you give me 10 minutes I promise you that no one will said no all we are humans and we can understand each r. But showing the anger face this is not acceptable.Then also another Arab lady said in Arabic excuse me dear she want to give her the order then I talked to Arab lady she said loudly yes MADAMS why you r talking about me I told her no we want to complain now. Then I told her why there is no name tag so I can complain she show me like I don't care face ( if she trust her self she will wear). Please go to the camera and check, her manger talked to me and said sorry I told him sorry and I thank him but this is not about sorry the issue is all about RESPECT, I want a warning letter for her and some politely course for her and teach her don't smile but at least RESPECT the client. It was a weekend really she made my day worse. Really Pizza Hut who is in charge I'm not happy, bad experience and I'm shocked . I want to see that you take a serious action for me and for the future clients. I think she is big enough
all service and cleanliness
I was ignored by waitstaff as they walked past 3 times and didn't offer to seat me. The mens bathroom was dirty, stank, and trash can overflowing. Never returned to table or brought my bill. When I went to pay they couldnt figure how to ring up on computer. Were not using a cash register. She had to fish my change out of a plastic cup! A completely unsatisfactory experience.
Read full review of Pizza Hut and 1 commentdelivery pizza, brownies
Sunday, 9/15/19, I ordered and had delivered a medium thin crust supreme with no mushrooms and extra cheese, a brownie dessert and a Pepsi. Hours after ingesting the contaminated food, I was sick with symptoms of the food poisoning, remained very ill for hours, and am still not completely recovered. Monday, 9/16/19, I called and reported the issue to Pizza...
Read full review of Pizza Hutdelivery time is unacceptable
My constant complaint and I can see that I am not the only one that your delivery system takes promises 70 minutes to deliver, which is totally ridiculous, but delivers more than 2 hours and fifteen minutes. No other company does that. I asked the customer service gentleman who answered my complaint why, he in return told me because the branch that serves me is on high demand. Not only that, the food comes cold, burnt and its done with zero quality. Your company used to be a renowned company, now I am not so sure.
I see the following solutions:
1. Hire more delivery personnel.
2. Open new branches.
Obviously you have too much customer base, that you seem not to care anymore.
Thank You
service and lack of respect
I went in Pizza Hut at 6:55pm and ordered two medium pizzas to go, along with order of garlic knots and Sierra Mist two litter bottle to go. I ordered a salad while I waited. After half an hour, I asked how my to go order was coming. I was the only one in restaurant but a lot of phones were ringing for deliveries. After 8:05pm, I went up to the counter to...
Read full review of Pizza Huteverything!
I placed an order online to be delivered. An hour and a half later, I still had no pizza. I called, they put me on hold and never pick back up. So I drove up there. I walk in and everyone is just sitting around. I proceed to tell them my issue. They finally bring my food out. I also had paid online with my debit card for the delivery fee and the drivers tip...
Read full review of Pizza Hutmissing food.
The last time I went pizza hut I had ordered a p'zone, two orders of wings, some garlic knots, and a pasta. They actually almost forgot 2 items but I had remembered the wings before I left the store. I didn't remember the pasta because as you can see I had a lot of stuff. I told one of the employees that and mentioned that I had just remembered it because i...
pizza crust type
Ordered my usual hand tossed pizza but did not receive hand tossed. It is thin and crispy. They had me take a picture and still demanded it is hand tossed. I have ordered this 2 times so far and never has it appeared or felt so thin. I am unsatisfied with the conclusion of this issue and the taste and quality of this pizza. Please fix the issue not to mention the wings were a bit undercooked as well but that was fixable the pizza I did not enjoy! [protected] about 12-1pm
pizza (quality and quantity) & trash talking servants!
I went to Pizza Hut yesterday (Islamabad I-8 Markaz branch). The quality and quantity of pizza according to price is third class and when I called one of the representatives to tell him the situation he trash talk with me and my friends. The standard of Pizza Hut is just destroyed by the customer service they have to give! Unfortunately, customer service of respective branch and quality is third class. If I ask him a question about food he has no right to trash with me. I am not servant to him instead he is. They are just destroying Pizza Hut brand name because if a person comes to Pakistan then they will thought how poor this service is!
I shall be very thankful to you for instant reply!
[protected]@nu.edu.pk
Sharjeel Hussain
pan pizza
Hello, This will be the second time I ordered a pan pizza. And have gotten thin Please you need to retrain your employees how a pan pizza should look, and taste It was bad really. We are with at&t fiber optics we are doing work here in ulysses kansas we have been here 3 weeks and we stay at hotel for week and head home on weekends. And we will be here...
Read full review of Pizza Hutpan pizza
I grew up with Pizza Hut as a kid and I loved the original pan pizza. It was king to me when it came to pizza. Although with this new formula pizza hut rolled out in May 2019 I feel to me it's horrible and isn't the same as the original pan pizza. The dough taste undone and I think it was a mistake for Pizza Hut changing things. I don't even look forward to eating pizza there no more.
Read full review of Pizza HutAbout Pizza Hut
Pizza Hut's menu features a wide variety of pizzas, including classic options like pepperoni and cheese, as well as more unique offerings like the Meat Lover's and Veggie Lover's pizzas. Customers can also customize their pizzas with a variety of toppings, crusts, and sauces. In addition to pizza, Pizza Hut also offers a range of other Italian-American dishes, such as pasta, wings, and salads.
One of the things that sets Pizza Hut apart from other pizza chains is its commitment to innovation. The company has introduced a number of new menu items over the years, such as the Stuffed Crust pizza, which features cheese baked into the crust, and the P'Zone, a calzone-style pizza pocket filled with cheese and toppings. Pizza Hut has also embraced technology, offering online ordering and delivery services through its website and mobile app.
Pizza Hut is also known for its commitment to giving back to the community. The company has partnered with a number of charitable organizations over the years, including the World Food Programme and the Literacy Project, to help fight hunger and promote education around the world.
Overall, Pizza Hut is a beloved restaurant chain that has been serving delicious pizzas and other Italian-American dishes for over 60 years. With its commitment to innovation, technology, and giving back to the community, Pizza Hut is sure to remain a favorite among pizza lovers for years to come.
Pizza Hut Customer Reviews Overview
One of the most positive aspects of PizzaHut is the quality of their pizzas. Customers rave about the delicious toppings, the crispy crust, and the perfect amount of cheese. The restaurant offers a wide range of pizzas, from classic pepperoni to more unique options like BBQ chicken and veggie lovers. Customers also appreciate the ability to customize their pizzas with a variety of toppings and crust options.
Another positive aspect of PizzaHut is their quick delivery. Customers report that their pizzas are delivered hot and fresh, often within 30 minutes of placing their order. The restaurant also offers online ordering, making it easy for customers to place their order and track their delivery.
Finally, customers appreciate the excellent customer service at PizzaHut. The restaurant is known for its friendly and helpful staff, who are always willing to go above and beyond to ensure customer satisfaction. Whether it's helping customers choose the perfect pizza or resolving any issues with their order, PizzaHut's customer service is top-notch.
Overall, PizzaHut is a beloved pizza chain that consistently delivers delicious pizzas, quick delivery, and excellent customer service. With a wide range of options and customizable pizzas, it's no wonder that customers keep coming back for more.
Overview of Pizza Hut complaint handling
-
Pizza Hut contacts
-
Pizza Hut phone numbers800 028 7034800 028 7034Click up if you have successfully reached Pizza Hut by calling 800 028 7034 phone number 7 7 users reported that they have successfully reached Pizza Hut by calling 800 028 7034 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling 800 028 7034 phone number 7 7 users reported that they have UNsuccessfully reached Pizza Hut by calling 800 028 7034 phone numberUnited Kingdom8800 100 19588800 100 1958Click up if you have successfully reached Pizza Hut by calling 8800 100 1958 phone number 0 0 users reported that they have successfully reached Pizza Hut by calling 8800 100 1958 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling 8800 100 1958 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling 8800 100 1958 phone numberRussia600 569 999600 569 999Click up if you have successfully reached Pizza Hut by calling 600 569 999 phone number 4 4 users reported that they have successfully reached Pizza Hut by calling 600 569 999 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling 600 569 999 phone number 3 3 users reported that they have UNsuccessfully reached Pizza Hut by calling 600 569 999 phone number14%Confidence scoreUAE23 300 00023 300 000Click up if you have successfully reached Pizza Hut by calling 23 300 000 phone number 2 2 users reported that they have successfully reached Pizza Hut by calling 23 300 000 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling 23 300 000 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling 23 300 000 phone number33%Confidence scoreHong Kong1700 506 0701700 506 070Click up if you have successfully reached Pizza Hut by calling 1700 506 070 phone number 2 2 users reported that they have successfully reached Pizza Hut by calling 1700 506 070 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling 1700 506 070 phone number 2 2 users reported that they have UNsuccessfully reached Pizza Hut by calling 1700 506 070 phone numberIsrael+1 (800) 948-8488+1 (800) 948-8488Click up if you have successfully reached Pizza Hut by calling +1 (800) 948-8488 phone number 0 0 users reported that they have successfully reached Pizza Hut by calling +1 (800) 948-8488 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling +1 (800) 948-8488 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Hut by calling +1 (800) 948-8488 phone numberUnited States+44 330 123 0790+44 330 123 0790Click up if you have successfully reached Pizza Hut by calling +44 330 123 0790 phone number 5 5 users reported that they have successfully reached Pizza Hut by calling +44 330 123 0790 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling +44 330 123 0790 phone number 11 11 users reported that they have UNsuccessfully reached Pizza Hut by calling +44 330 123 0790 phone numberUnited Kingdom+1 (866) 364-0825+1 (866) 364-0825Click up if you have successfully reached Pizza Hut by calling +1 (866) 364-0825 phone number 0 0 users reported that they have successfully reached Pizza Hut by calling +1 (866) 364-0825 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling +1 (866) 364-0825 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Hut by calling +1 (866) 364-0825 phone numberCanada+33 351 860 038+33 351 860 038Click up if you have successfully reached Pizza Hut by calling +33 351 860 038 phone number 3 3 users reported that they have successfully reached Pizza Hut by calling +33 351 860 038 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling +33 351 860 038 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +33 351 860 038 phone number50%Confidence scoreFrance+40 212 101 010+40 212 101 010Click up if you have successfully reached Pizza Hut by calling +40 212 101 010 phone number 1 1 users reported that they have successfully reached Pizza Hut by calling +40 212 101 010 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling +40 212 101 010 phone number 3 3 users reported that they have UNsuccessfully reached Pizza Hut by calling +40 212 101 010 phone numberRomania+351 222 444 222+351 222 444 222Click up if you have successfully reached Pizza Hut by calling +351 222 444 222 phone number 2 2 users reported that they have successfully reached Pizza Hut by calling +351 222 444 222 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling +351 222 444 222 phone number 3 3 users reported that they have UNsuccessfully reached Pizza Hut by calling +351 222 444 222 phone numberPortugal+46 86 638 895+46 86 638 895Click up if you have successfully reached Pizza Hut by calling +46 86 638 895 phone number 2 2 users reported that they have successfully reached Pizza Hut by calling +46 86 638 895 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling +46 86 638 895 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +46 86 638 895 phone number33%Confidence scoreSweden+966 920 000 910+966 920 000 910Click up if you have successfully reached Pizza Hut by calling +966 920 000 910 phone number 1 1 users reported that they have successfully reached Pizza Hut by calling +966 920 000 910 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling +966 920 000 910 phone number 8 8 users reported that they have UNsuccessfully reached Pizza Hut by calling +966 920 000 910 phone numberSaudi Arabia+27 86 074 992 488+27 86 074 992 488Click up if you have successfully reached Pizza Hut by calling +27 86 074 992 488 phone number 1 1 users reported that they have successfully reached Pizza Hut by calling +27 86 074 992 488 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling +27 86 074 992 488 phone number 4 4 users reported that they have UNsuccessfully reached Pizza Hut by calling +27 86 074 992 488 phone numberSouth Africa+65 62 353 535+65 62 353 535Click up if you have successfully reached Pizza Hut by calling +65 62 353 535 phone number 0 0 users reported that they have successfully reached Pizza Hut by calling +65 62 353 535 phone number Click up if you have UNsuccessfully reached Pizza Hut by calling +65 62 353 535 phone number 1 1 users reported that they have UNsuccessfully reached Pizza Hut by calling +65 62 353 535 phone numberSingapore
-
Pizza Hut emailscustomermaniac@pizzahut.com100%Confidence score: 100%Supportfeedback@pizzahut.com100%Confidence score: 100%Supportcontact@pizzahut.com100%Confidence score: 100%Support
-
Pizza Hut headquarters7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
-
Pizza Hut social media
Most discussed Pizza Hut complaints
pizza hut is a thief!Recent comments about Pizza Hut company
Service/Delivery feeOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!