The complaint has been investigated and
resolved to the customer's satisfactionResolved Piratemerch.com — deceitful business practices
resolved to the customer's satisfaction
I ordered boots from this site with FedEx 2nd Day Air shipping. I was charged for 2nd day air shipping and the invoice indicated that I was receiving expedited "2nd day air" shipping. When the boots did not arrive 6 days later I contacted the vendor. He explained that all boots ordered from his site take 1-3 days to process and 3-5 days for shipping even though he charged me for 2nd day air expedited shipping. His web site ordering page clearly indicates that "“Choosing a shipping method - shipping (1, 2, or 3 Day Air) will ship the same day ordered, if ordered before 12pm PST. All other shipping methods allow 1-2 days (M-F) for processing (2-4 days for boots).”
This clearly indicates that boots that are ordered with expedited shipping will be processed and shipped same day.
The vendor has refused to refund the over $100.00 shipping charges and the boots are worthless to me because they did not arrive in time for Halloween. I was essentially taken for $250.00 by this deceitful web site vendor.