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CB Timeshares and Vacation Rentals Review of Pine Lake Retreat
Pine Lake Retreat

Pine Lake Retreat review: Julia Seniw 1

K
Author of the review
10:03 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Our WORST vacation rental experience!

We have rented over 20 vacation homes in the past 10 years and we would not recommend this owner to anyone.

• Owner advertised this property to be a high end vacation home and when we arrived, we discovered that it was more of a cabin in need of some work.
• Owner holds back partial deposit for petty items. (In our case, two handfuls of playsand spilled on a corner of the deck & children’s washable water colors dripped on an out door deck chair.)

Our online research revealed that others have had similar problems with this owner. They have multiple properties in Colorado. If you are unsure, you can google this property name online & with the Colorado BBB.

There are a couple positives about this home: the beds were very comfortable and the view off of the front deck was nice. And there was a beaver dam in the nearby pond which our kids enjoyed watching.

Here are just a few of the issues with this rental:
• The online photos of the home are carefully staged & do not reveal the true condition of the property. Until the property is renovated properly, it should be priced as a cabin rental, not an upscale vacation home.
• If you rent here bring all of your own supplies as only small quantities are provided (ie: toilet paper, paper towels & dishwasher detergent). The nearest store is 20 minutes away.
• You are required to remove all trash from the rental or face a huge fine, because the owner does not pay for trash service in this residential neighborhood.
• The master bathroom shower is awful…the caulking & tiling needs to be completely redone in order to be presentable.
• The back deck is rotting & unusable, so there is yellow caution tape across the door.
• The front door does not have a deadbolt, only a small lock that is very loose.
• Read the entire 7 page contract before you sign. It’s absurd!

Skip this rental. It’s not worth the trouble. As Colorado residents ourselves, we can assure you that there are many other wonderful vacation homes in Colorado.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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M
M
MARGRO
Sedalia, US
Nov 30, 2013 4:14 pm EST

Don't believe everything you hear.
There are two sides to every tale.
Just check www.vrbo.com/162859 to see other peoples' comments.

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