The complaint has been investigated and
resolved to the customer's satisfactionResolved PhonePages — Fraud and cheating
resolved to the customer's satisfaction
I am very grateful to the others on this website who have reported problems with PhonePages. My wife and I are going through the exact same thing. PhonePages contacted us asking if we wanted to renew our contract. My wife thought they were Yellow Pages. She said to send us their information and we would review their package. The PhonePages representative then said he'd transfer her to a different department to get our address, so they could mail us info. During this second conversation they asked her questions such as 'are you authorized to make payments', etc. She said yes but in no way agreed to paying them for this service.
We then got a phone call a few days later asking for over $700. My wife was dumbfounded. They then informed her they have her on tape agreeing to a contract, which is complete BS. She said no she did not, and they got all of a sudden quite verbally abusive saying things like 'look sweetheart, we know what we are doing'. It was crazy!
We ignored them but have since gotten several threatening phone calls and letters saying they are sending us to collections. I have written back twice saying to cancel everything, and especially take our logo off their webpage, which we do not even know how they got.
We will see now what happens. What a scam.