Petro Canadaservice and pumps not accepting petro card

M Sep 14, 2018

Attended Sept 6 and again on Sept 13 to 2900 Springs BL NW Medicine Hat, AB. Both visits the pumps were not accepting Petro points cards. I was not the only one inquiring. The employees I spoke to said...I don't know what to tell you. They are getting fixed. A week later...they are still not fixed. Frustrating when you the # of receipts you can call in is limited in a year! The customer service at this location is terrible. On Sept 6 I walked in and the employee at the register looked at me and walked away. I stood there while he talked in a corner with 2 other employees laughing and joking. He never did come back as I stood there. Another employee working cash was busy for close to 10 mins with another customer while the 3 + 1 more were on the floor ignoring me. I will look for a different location to purchase gas on my next trip through.

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