The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Peoples JewellersWhite Gold band turned yellow

Purchased the past, present, future ring in white gold. The band turned yellow and had to be "dipped". According to the store this is normal. I Purchased the Lifetime Jewellry Protection Plan. When I picked up the ring, all they did was polish it. The band on the ring was still yellow. Don't waste your money on this store. I contacted Peoples Customer Service Office and they have not responded back to me.

Responses

  • Me
    Melinda_fe Dec 16, 2009

    I agree, People's does not take the time to provide any sort of customer service

    0 Votes
  • Gr
    Gryffindor_Slytherin Jan 02, 2010

    You need to have the ring sent in for RHODIUM. Did the repair receipt say that it was sent in for rhodium?

    0 Votes
  • Di
    Dianaf. Feb 17, 2010

    Peoples Jewelers? Only one thing to say. Garbage! I would never shop there again.

    0 Votes

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