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PDFFiller complaints 476

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N
5:47 am EDT

PDFFiller PDFFiller

I cancelled a subscription (yearly) but I was not charged once but twice in the span of one month for the annual fee. One on the 19th March and 28th March. Make it make sense.

Desired outcome: Full refunds.

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5:04 am EDT
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PDFFiller Unauthorized Transaction

Hello there,

I am writing to dispute a charge from you of PHP 5,713.36 from my Union Bank Philippines account that happened just today April 20, 2022, at 02:26 PM PH time. First of all, I didn't authorize this transaction. Second, I don't even remember I put my card details on your website because I don't do online transactions that involve bank account details.

I've attached the proof of transaction for your reference.

I've already emailed my bank to ask for assistance with this dispute.

I hope to hear a positive response from you soon.

Thank you,

Gemma Galve

Desired outcome: Please reply asap with a refund solution.

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7:59 am EDT
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PDFFiller Charge of $96 to my account

I have never authorized any subscription from any email that I use. I don't know why there is a charge to my bank account. Please give me a refund. ASAP! The charge was on 04.18.2022

I don't have any other information as to where this charge is coming from. I noticed that $96 was withdrawn from my account. I don't know what else to say. But please refund the amount. As I said, I never authorized any subscription from my email. I've never used this site and don't know why my account was charged.

Desired outcome: Please REFUND!

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Daevion Smith
, US
Aug 25, 2022 11:47 am EDT

OMG the same thing happened to me, I am on the phone with my bank as I type this.

ComplaintsBoard
F
2:06 pm EDT

PDFFiller Supportpdffiller

Found a fraudulent charge on my credit card account for $96.00 from Supportpdffiller. I didn't even use the service. The charge was on March 3, 2022.

Desired outcome: I want the charges reversed.

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10:19 pm EDT
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PDFFiller PDF Filler

I have a charge of 96 dollars to my checking account. I did not authorize this payment. Please return the money to my account.

Roxanne Stewart

Card ending in 8172

Date of Withdrawal from my account 4-15-22

Maine Savings

Transaction History

ROXANNE STEWART

REDWALLET CASH BACK ***[protected]

Date of Statement: 04/17/2022 Statement Period: All Dates

FILTERS

Keywords Supportpdffiller.co

Posted Transactions (3)

DATE DESCRIPTION AMOUNT BALANCE

03/17/22 Withdrawal Debit SUPPORTPDFFILLER.CO [protected] MA Date 03/16/[protected] -$1.50 $455.95

03/19/22 Credit Voucher SUPPORTPDFFILLER.CO [protected] MA Date 03/19/[protected] $1.50 $310.26

04/15/22 Withdrawal Debit SUPPORTPDFFILLER.CO [protected] MA Date 04

Desired outcome: Returned payment

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6:11 pm EDT

PDFFiller PDFFiller

On the PDF website once i try to look for a form to fill it tells me there is an error. I tried getting on the phone with the costumer service department but it doesn't work that way. I am hoping to get a ticket number this way.

Desired outcome: To fix the issue so i can resume with my work.

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3:25 pm EDT
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PDFFiller I have tried to UNSUBSCRIBE, to this service and sent numerous messages and entered a ticket, on the 16th of March 2022.

March 16, 2022

my checking account was debited. $180.00 and I am requesting a full refund of the $180 amount.

I requested a ticket, stating that wanted to UNSUBSCRIBE to this service and no one has replied to my request for a refund. Please correct this as soon as possible.

Desired outcome: A reply to my request is needed.thank you for your time

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7:34 am EDT
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PDFFiller subscription refund

I registered to use the platform under a free subscription but money was accidentally deducted from my account a day after registering even before the trial was done which made me cancel once the notification came through and now I can't use the platform despite my money being deducted.

I kindly wish to ask for a refund back since I can't access the platform anymore.

I have attached proof of payment done.

visa card number: [protected]

your kind assistance will be highly appreciated.

Desired outcome: please refund, I would appreciate the response from your office.

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2:25 pm EDT

PDFFiller PDFFiller- Fraudulent charge

I have taken the free trial and even cancelled the free trial but my money still keeps deducting from my bank account. I have not used the service since last few months and it still deducts money from my bank account. Please refund it.

Desired outcome: I want that subscription to be terminated and I want my money refunded.

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6:50 am EDT
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PDFFiller Charged $102.34 for a subscription I canceled

I used this site on February 3, 2022 and was offered a free 30 day trial, cancel anytime. I only needed one form, so I reluctantly entered my card information, downloaded the form and immediately cancelled. In fact when I log back into the account it says I HAVE NO SUBSCRIPTION. YET they STILL CHARGED MY ACCOUNT $102.34! Im not surprised to see the number of complaints against them. THEY ARE CRIMINALS! I WANT A REFUND. I WILL BE REPORTING YOUR COMPANY TO VISA AS WELL AS MY BANK!

Desired outcome: I want a my money refunded

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3:56 pm EDT
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PDFFiller Charged $96 for a subscription that I did not sign up for

I used a trial for the amount of $2.00, then cancelled the trial. I just got charged $96 on my card ending in 0584.

Desired outcome: refund my money

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J
2:35 pm EDT

PDFFiller , unauthorized charge

I was charged at 6:32 am this morning for $96 when I could’ve sworn I cancelled the subscription before the free trial ended. I would please like a refund as I am a college student right now and I seriously can’t afford losing that much money. My email is [protected]@gmail.com

Desired outcome: Refund.

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L
6:13 pm EDT
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PDFFiller Supportpdffiller fraudulent charge on my credit card account for $96.00

I used pdffiller as a trial on 2/25/22 and the trial charge was $1.50. After I completed my document, I cancelled the service and I was credited the $1.50 charge back to my account on 2/28/22. Today is 3/26/22 and there is a pending charge from them on my account for $96.00. I just spoke to my credit card company and they are handling it.

These people are thieves. They need to be stopped.

Let me know what else I need to submit to help stop them.

Thank you.

Desired outcome: Please take this charge off my account and do not charge me again.

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A
7:11 am EDT

PDFFiller Pdffiller

26/March/2020 I sign up for free trial today, but it charged me 1,5 dollars (rp 23000). Can i ask for refund? Thank you

Desired outcome: Refund

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K
6:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

PDFFiller Unauthorized Charge

I was charged $96 and I did not authorize this charge. I canceled this account a while ago - sometime in 2021. Please refund me the $96 you took without authorization.

$96 was charge to my checking account on 3/23/2022. This was unauthorized and I will he disputing with bank.

Desired outcome: Refund me my $96 and make sure my account was. It some how reactivated. I have not used this in a long time and haven't had this charged to my account.

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Update by Kendra24
Mar 25, 2022 5:28 pm EDT

I was charged $96 on 3/23 @ 12:00 am. I do not have an account with then and did. Not authorize this charge.

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K
11:22 am EDT

PDFFiller PDFFiller Brookline bank charges

I have an unauthorized charge of $153.50 taken out of my checking account by PDFFiller. I noticed a previous charge of $1.25 that was refunded to my account. It appears maybe that was just a test to see if you could steal all of my money out of my account. I want my money refunded back to my account because I do not utilize this service.

Desired outcome: REFUND MY MONEY AND NEVER CHARGE MY ACCOUNT AGAIN.

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A
11:31 am EDT

PDFFiller PDFFiller

I am trying to sign up for a trial account. Selected the basic account, provided card details and made the payment. 3 times. All three times money was deducted, but kept getting an error on the website saying that the payment could not be processed.

Desired outcome: The payment should have gone through and the trial account started.

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4:13 pm EDT
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PDFFiller Random 96$ Charge

I have been charged 96$ for an account that I had cancelled more than a year ago. Please stop charging me, I'm a university student and have little money to spend much less that amount. The charge was made yesterday March 18 to myself (My email is ramon.[protected]@upr.edu,) I have not used PDF since I cancelled the subscription and this has made me wish I had never gotten the subscription at all.

Desired outcome: I wish to recieve my money back and for my information to be erased so that this will not happen again.

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2:37 pm EDT
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PDFFiller Cancelation

I was charged for perfumer but canceled within the time frame of the trail period. However once I seen the charge on my account I logged back in to cancel it, but it stated it would not be canceled for an entire year. I am not sure the initial cancelation didn't go through but I no longer need it and would like a refund. I am not working and can't afford to pay 96 for something that I do not need

Desired outcome: Please refund my 96 in order for me to pay bills

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2:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PDFFiller PDF Filler 96$ Subscription

I started a free trial of this product on or around February 10th, struggled to fill out an important form and that day decided it wasn't worth the money and canceled it. A month and a half later, 3/19, I receive a $96 charge from this company. That is unacceptable, the free trial was cancelled and there is no justification for a charge.

Desired outcome: Refund.

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About PDFFiller

PDFFiller is an online platform providing document management services. It allows users to edit, sign, and share PDF files. The service offers a variety of tools for form creation, cloud storage, and collaboration. PDFFiller caters to individuals and businesses needing to streamline their document workflow.

PDFFiller Customer Reviews Overview

PDFFiller is an online platform designed to streamline document management. It offers users the ability to edit, sign, and share PDF documents from any device. With a suite of tools, users can fill out forms, add text and images, and create legally binding signatures. The service also provides features for document storage, organization, and encryption for added security. PDFFiller aims to simplify the process of working with digital documents for individuals and businesses alike.
How to file a complaint about PDFFiller?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".

4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.

Frequently asked questions (FAQ) about PDFFiller
Is PDFfiller a legitimate online service for editing and managing PDF documents?

Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.

Are the features offered by PDFfiller reliable and easy to use?

Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.

How secure is my personal information and document data when using PDFfiller?

PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.

Does PDFfiller offer a free trial or free version of their service?

PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.

What is the cost of using PDFfiller, and are there different subscription plans available?

PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.

Can I trust the customer reviews of PDFfiller?

It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.

What is PDFfiller's cancellation and refund policy?

PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.

How does PDFfiller handle customer support and inquiries?

PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.

Can I use PDFfiller to sign documents electronically and securely?

Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.

Is PDFfiller compatible with different devices and operating systems?

PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.

Can multiple users collaborate on a single document using PDFfiller?

PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.

How does PDFfiller compare to other PDF editing software and services?

PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.

Are there any hidden fees or charges when using PDFfiller?

PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.

Does PDFfiller integrate with other software or services?

PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.

Can I export edited documents from PDFfiller in different file formats?

PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.

How long does PDFfiller store my documents and data?

PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.

Can I use PDFfiller to create fillable PDF forms?

Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.

Does PDFfiller offer templates or pre-designed forms?

PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.

Can I trust the document conversion feature in PDFfiller to maintain the original formatting?

PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.

Are there any user reviews available for PDFfiller?

Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.

Overview of PDFFiller complaint handling

PDFFiller reviews first appeared on Complaints Board on May 5, 2015. The latest review Unauthorised charge was posted on Apr 17, 2024. The latest complaint Horrible Scam was resolved on Mar 28, 2024. PDFFiller has an average consumer rating of 4 stars from 480 reviews. PDFFiller has resolved 319 complaints.
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  1. PDFFiller contacts

  2. PDFFiller phone numbers
    +1 (800) 831-2050
    +1 (800) 831-2050
    Click up if you have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (800) 831-2050 phone number Click up if you have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (800) 831-2050 phone number
    Customer service
    +1 (855) 750-1663
    +1 (855) 750-1663
    Click up if you have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number 1 1 users reported that they have successfully reached PDFFiller by calling +1 (855) 750-1663 phone number Click up if you have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (855) 750-1663 phone number
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    Accounting / Billing
    +1 (617) 963-0233
    +1 (617) 963-0233
    Click up if you have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have successfully reached PDFFiller by calling +1 (617) 963-0233 phone number Click up if you have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number 0 0 users reported that they have UNsuccessfully reached PDFFiller by calling +1 (617) 963-0233 phone number
    More phone numbers
  3. PDFFiller emails
  4. PDFFiller headquarters
    17 Station Street, 3rd Floor, Brookline, Massachusetts, 02445, United States
  5. PDFFiller social media
PDFFiller Category
PDFFiller is related to the Web Services category.

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