PBS — this so called service
asked questions and received automated answers. asked about minimum walking area between cabinets in a kitchen, residential code. told that an expert would get in touch within 24 hours. an expert didn't get hold of me, as expected or as agreed. once they made contact, i had to re-explain from the beginning. it wasn't a complicated question. i should not have to re type the question (i have parkinson's disease. then, never got an answer, so i told them i had solved it. then they biilled me anyway.