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PayProunauthorized credit card charge

My Capital One credit card, ending in 2257, has an unauthorized charge of $49.00 on September 2, 2019. The vendor is listed as PayProSofttaken London. Please have this charge removed. I did not visit this website, or agree to the unauthorized charge.

PAYPRO* SOFTTAKEN LONDON 00000 GB

LONDON, 00000
Purchased:
Wed, Sep 25, 2019
Posted:
Thu, Sep 26, 2019
Purchased By:
GRETCHEN HOAD

  • Updated by Gretchen Hoad, Oct 06, 2019

    The date that the charge was added to my credit card is September 26, 2019, not September 2.

  • PayPro Customer Care's Response, Oct 09, 2019

    Hello Gretchen,

    We have located an order under your name for a product named "Softaken OST File Exporter Personal License" for 49.00$ with your email and phone number. If you still don't recognize this charge you are welcome to contact our team by email: [protected]@payproglobal.com or by phone +[protected] .

    Thank you,
    PayPro Global Team

Gr
Oct 06, 2019

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