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Panera Breaddid not fit my order correctly

Review updated:

I was in a hurry and did not think I had to double-check the Panera servers' skill at serving. They shorted my order and we were 1 dinner short at my friend's get-together.
How do I get the $12 back that I wasted on sub-standard service? I love the food at Panera. It is healthy and tasty and the servings are quite adequate. But how can I return to a place who shorts my order and then doesn't respond when I complain? I believe that $12 + should be credited to my Panera card. Don't you?

So
Aug 28, 2019
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Comments

  • Ev
      Aug 28, 2019

    We are all humans and make mistakes. Why would you think a Panera employee would be exempt from making an error? Why didn't you call the store immediately when you discovered food was missing? BTW: you are the first person I've ever known of to say Panera servings are adequate. Most people complain they skimp on portion sizes.

    0 Votes
  •   Aug 29, 2019

    Why didn’t you think that they’d make an error? No restaurant has perfect service and mistakes are made. Rarely do I see people saying that food amounts are adequate.

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