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Pandora Media Customer Service Phone, Email, Contacts

Pandora Media
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1.0 27 Reviews

Pandora Media Complaints Summary

0 Resolved
27 Unresolved
Our verdict: Engaging with Pandora Media at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Pandora Media reviews & complaints 27

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R
12:18 pm EDT

Pandora Media pandora music adds

mypillow adds are not acceptable ,because of the white supremacy that he chooses to inflict on the UNITED STATES OF AMERICA . TO RUN HIS ADDS make you complicit in white supremacy and replacement theories, that result in the MURDURING OF INNOCENT PEOPLE .!

Desired outcome: NO mypillow adds

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J
2:47 pm EST

Pandora Media putting music into my stations I don't nor have picked

I pay for my Pandora music, I spend many hours clicking on the music I like, creating stations and loading them with music.

Pandora keeps putting music I don't want, it has nothing to do with the station created, as an example I have a old hawaiian and island music station " no rock or such music. I spent hours clicking good and bad,

Now pandora forces me to listen with my clicker in hand so I can thumbs down the music they keep sticking into my playing. They also keep taking my thumbs up off many tunes and that forces me to re thumbs up them

Why am I paying for a service that does not listen

Desired outcome: quit messing with my stations

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L
7:42 pm EST

Pandora Media Pandora mountain view

I was charged a $4.99 charge for something I have no idea about I would like my money to be put back on my card please I have no idea nothing about this charge I didn't authorize this charge at all thank you the date this happened on was February 25th 2020

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L
6:12 pm EST

Pandora Media Pandora

There are so many times when the notice comes on that says “insufficient connectivity”. What does this mean? I lose the music at least 3-4 times a week. It’s not on my side but theirs and I have no recourse as to who to talk with or how to say something about this.

Desired outcome: That pandora woukd make the necessary changes so this won’t happen.

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E
12:33 am EST

Pandora Media Pandora premium

Pandora has been charging me for months now and I can't figure out why. On January 28th at 2:59 a.m. I was charged $9.99. I don't have a premium account I just have a regular free account yet they continue to charge me 10 a month. I thought maybe I had purchased a premium or tried a free 30 day trial but I can't find anything that indicates that I have a premium account.

Desired outcome: Resolve the issue I'm having and delete my account

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T
8:29 pm EST

Pandora Media Unauthorized payments been taken out for months even after I unsubscribe

I have been charged 10.92 for months now. I have not been reimbursed yet and I unsubscribed not even know how I got the subscription to begin with. *Pandora [protected] CAUS Is what keeps taking money from my account. Can I get reimbursed for all the months I had take out of my account. I don't want to go to a different music ap. But if this issue is not resolved I will have to. I been loyal to pandora

Desired outcome: Reimburse for all the months

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Update by Trisha Kocsis
Dec 28, 2021 8:32 pm EST

Please let me know what I need to do to get reimbursed and where the sunbscription

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D
4:51 pm EDT

Pandora Media Unauthorized charges to my bank account via my debit card

$5.51 CHARGE SHOWED UP ON MY TRANSACTIONS--I DID NOT AUTHORIZE THIS CHARGE & DO NOT KNOW WHAT IS FOR.

09/20/2021 POS DEB 1117 09/18/[protected] GOOGLE *Pandor GOOGLE *Pandora Mountain View CA C#4397 (5.51)

IS THERE A CHANCE FOR REIMBURSEMENT HERE? IS SO, WOULD YOU PERHAPS KNOW HOW TO GO ABOUT IT?

THANKS SO MUCH FOR YOUR TIME--

I, DEB

[protected]

Desired outcome: REFUND IF POSSIBLE, PLEASE. AND SLAP THEIR DRIPPER!!

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S
11:06 pm EST

Pandora Media Pandora viewcam

I'm being charged monthly from pri google pandora loc mountain viewcam. I need a refund for this for I have not authorized these payments.

Desired outcome: Refund

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J
8:45 pm EST

Pandora Media Google Pandora

Clearly I see Yeah I have tried to take 539 out of my account twice saying that it is a Google Pandora I don't know what the [censored] that is because I don't even listen to [censored]ing Pandora so why are you trying to take money out my account

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T
3:59 pm EDT

Pandora Media taking $10.59 off my bank card without my permission and I want it back on my card please I'm very disappointed

I check my bank card and found out that Pandora took $10.59 off without out me knowing why I thought this was a free app I would like my money returned to my card please.what a way to scam me out of my money for an app that their claiming to be free I'm very disappointed

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J
7:43 pm EDT

Pandora Media Google pandora 10/06/2020 it made a unauthorised transaction of $7.43 I didn't authorize it. And I don't recall using or opening pandora.

Google pandora made a n unauthorised purchase without my consent. I don't even use pandora nor am I working either. Plz help me get my money back and remove my card from google pandora . It says they charged my cash app from google payment Corp and it was a total of $7.43 I would like help on getting my money back and stopping them from future transactions especially removing my card.

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K
1:13 pm EDT

Pandora Media Unauthorized Charges

I have been getting charged for a Pandora Mount charge and have no clue what it is why I am being charged. I would like my credit returned for the last 90 days as I have been charged for at least 6 months and thought it was a service added without my knowledge, but I couldn't figure it out.

My name is Keaton Strong and my email address [protected]@gmail.com

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D
6:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pandora Media Pandora mountain view

I have received a 5.42 charge that I never authorized looks as if wa charged by pandora mountain view I have no idea what it pertains to and I would like a refund immediately or I am going to report you to the bbb

Email me at:
[protected]@yahoo.com

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E
11:59 pm EDT

Pandora Media Pandora mountain view caus

On February 29, 2020, my checking account was charged 9.99 for GOOGLE/PANDORA MOUNTAIN VIEWCAUS. I have no idea what that is, I did not authorize that transaction.
Last 4digits of my credit card are 9614
State Employee Federal Credit Union- SEFCU.
Would appreciate being reimbursed. Email address is [protected]@gmail.com
Thank you
Edward L Frament

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D
10:40 pm EST

Pandora Media google*pandora mountain view

Pandora music website charged me for a service I didn't order. two charges have been applied to my bank account. I need this service removed and the charges reversed.

01/10/2020 drl*carol wright gifts 800-267 pos pur ck 01/10/20 04:34 (27.96) ed

*01/09/2020 google *pandora mountain view pos pur ck 01/07/20 22:11 (5.24) ed*

01/07/2020 853 ach publisher clear 01/07/20 check#- trace #- (30.00) aw

[protected]@gmail.com

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K
5:04 pm EST

Pandora Media pandora mountain view ca

I m getting charged $10.54 4 pandora. I need this cancelled ASAP as I can't find a phone number . I m moving n2 an assistant living place and can't afford this fraudulent charge. I did not authorize this charge. Please refund ASAP or I will make a complaint this my bank. Please call me [protected]. Your prompt attention 2 this matter is greatly appreciated.

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N
9:45 am EDT

Pandora Media pandora

I woke up this morning to my account being charged for Pandora mountain for 9.99 I don't know what this is and my Pandora subscription is bill on the 1st of the month not the 21st, since this is a fraudulent charge I want my money back and ive cancelled my Pandora subscription, how very wrong to charge for something nobody even knows about, now I'm short on my rent thanks to Pandora mountain. If this is not credited to my account soon I will be contacting a lawyer.

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L
8:31 am EDT

Pandora Media pandora media

On 10/08/19, I was charged for pandora and I cancelled the service month ago.. i am wondering why do you all keep bank information for customers who have cancelled their subscription.I need to know what steps to take in order to receive a refund. If I do not get a response, I will be reporting this to my bank, and further legal action will be taken. Would you please email me at [protected]@gmail.com.

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S
11:15 am EDT

Pandora Media charges to my bank account

I just seen a charge on our bank account from Pandora mountain view. We don't use Pandora music or anything to do with pandora so I don't why we are getting these charges . How can I get them to stop being taking out of our bank account? This is like the second time that they charged have came out of our account. If they don't stop coming out I will be contacting the bank and see what we can do to have them stop from coming out.

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B
B
Barbara Martino
, US
Jun 04, 2021 12:57 pm EDT

Close this account now.

B
B
Barbara Martino
, US
Jun 04, 2021 12:53 pm EDT

I do not have a pandora account . I am being charged 9.99 for this service a month . Could you cancel this asap. Is there a way I can find out who started .this account. You can reach on my email at bmartino14623@yahoo.com. This is urgent and I need a answer right away. Thank you, Barbara Martino

ComplaintsBoard
M
6:21 am EDT

Pandora Media pandora

Not only am I already trying to cancel my Pandora subscription but as I reviewed my bank statements I noticed two mountain view unauthorized charges supposedly from Google or Pandora. I want a refund for reviewed to ensure nothing is fraud from Google and to cancel out my subscription with Pandora, Google and whatever else you all are slipping in there on me. A refund and o explanation would be much appreciated also.
Thank you kindly
Marissa Wood
[protected]
samsmom.[protected]@gmail.com
[protected]@gmail.com

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Pandora Media contacts

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