Menu
PanashIndia Customer Service Phone, Email, Contacts

PanashIndia
reviews & complaints

www.panashindia.com
www.panashindia.com

Learn how the rating is calculated

1.0 15 Reviews

PanashIndia Complaints Summary

0 Resolved
15 Unresolved
Our verdict: Engaging with PanashIndia at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for PanashIndia has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of PanashIndia. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

PanashIndia reviews & complaints 15

Sort by:

Newest PanashIndia reviews & complaints

ComplaintsBoard
M
2:11 am EDT

PanashIndia Cheaters.big scam. Never buy from Panash. - Product from PanashIndia

Placed order 3 months back. Received the falty product. Panash support team ask me to return at my own and assure me that they will refund later in my account. I stuggle by going to the courrier office and return their package. but still i didn't get my refund. There is nothing in my hand now, nor that faulty product, neither my money 5k.

I followed up many times but now none is picking my phone and not responding on the mails.

Read full review of PanashIndia
View 0 more photos
Hide full review
ComplaintsBoard
U
6:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

PanashIndia Dress

I ordered dress from panash (order number - PN2247523)on Feb 15th and they committed it will be delivered by 22nd of Feb as it was supposed to be brought to Canada on 23rd by my friend. The dress got delivered in 23rd afternoon and my friend couldn’t carry it to canada. I called them multiple times but there was no response. The dress didn’t got delivered on time and then later in spite of multiple requests, they asked me to pay 1500 to get it shipped to Canada. This is crazy as it was not my mistake.

Read full review of PanashIndia
Hide full review
ComplaintsBoard
R
5:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

PanashIndia poor quality suite , no duppatta

Duppatta was missing in parcel . parcel was damaged.

when i placed the order it did not mentioned that i have to pay custom fee. later on i have to pay 50 dollars which is half the price of item.

when i talked to customer service they shared stupid link of FAQ . They think customer will read all information in whole site and o through each link to find the information. These hidden charges are not explained at checkout time.

now today i receive parcel . the quality of stuff is 0. duppatta is part of order its missing . no refunds now . not sure if they willl send out item and again i have to pay charges for custom

Desired outcome: full refund. as i have to buy another dress for occasion or new dress without any additional charges /no custom it should be paid by seller and they have refund my previous custom charges. i am in canada.

Read full review of PanashIndia
View 0 more photos
Hide full review
ComplaintsBoard
R
3:48 am EST

PanashIndia Panash unwilling to alter or exchange choli

My daughter ordered a lehenga choli set. We live in USA. this was for my niece's wedding. My daughter sent measurements according to what they asked. They didn't ask for her shoulder measurements and the choli they sent was very tight. These idiots don't know that shoulder measurements are important? I requested from them to exchange, alter or return the item, they declined and are unwilling to work with us. This company is a rip off! Ripped my daughter off $143. Seems like this is their regular business practice. Where is customer service in this situation.

I have bought from other Indian retailers and they are always willing to help and take care of their customers.

I will never shop from this place. Horrible company!

Desired outcome: I would like to get my refund or for them to alter the choli.But Panash is unwilling to cooperate.

Read full review of PanashIndia
Hide full review
ComplaintsBoard
S
4:18 pm EDT

PanashIndia Kurta set

I ordered a kurta set on the first week of July 2021 and it was supposed to be shipped within 15 days of receiving the order but it's now first week of September and they have not yet shipped. Their customers call number is not working and I have been checking with them on mails and there also they have given so many dates but they have missed all of them. Recently they have stopped replying as well. I don't have much hope to get my money back neither the item

Read full review of PanashIndia
View 0 more photos
Hide full review
ComplaintsBoard
A
2:10 pm EDT

PanashIndia Unable to track my order nor cancel my order

Unable to track my order nor unable to cancel my order, I need my money back and update me.

Abhilash L
[protected]

Read full review of PanashIndia
Hide full review
ComplaintsBoard
M
8:05 am EDT

PanashIndia 2 sets of kids sherwani vide order id pn4409306

I ordered 2 sets of kids sherwani on 4/21/2021. Only after ordering I realised that estimated time of delivery will be 20 days. I contacted the support service and I received a message on may 1st that some one will contact me within 24-48 hours but today is the 5th day and no one contacted me. I am leaving for usa on may 7th and if I do not get it by may 7th then it is no good for me. Then please cancel the order and refund my amount of rs.5360.80 immidiately.
Expecting a quick reply from you now.
Thank you.
Meher chand jain
[protected]

Desired outcome: receiving the items by 7th May

Read full review of PanashIndia
Hide full review
ComplaintsBoard
N
6:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

PanashIndia Kurta; no answer yet money gone

Bought a kurta (sku 189mw08). However size not good. Contacted panash india and was asked to send the kurta back. Product is in jaipur since 4 weeks but fedex not able to clear the goods from customs as panash india is not sending kyc form. The tracking number is [protected]. No answer to my mail and nobody to answer phone. Even fedex could not get to anybody from panash india. Very disappointed

Read full review of PanashIndia
Hide full review
ComplaintsBoard
A
6:17 am EST

PanashIndia Dresses

I placed an order for a covid wedding and underwent tremendous stress and money loss, as order wasn't delivered as promised and they have not responded to refund request. Before placing order I inquired regarding delivery timeline for my location in the USA via WhatsApp. They were very responsive and prompt. I was assured it would be 13 days to deliver once order was placed, hence I went ahead and ordered. Few days after the order I messaged them on WhatsApp with order information, making them aware of the time sensitivity and it's importance given occasion. After anxiously waiting and not receiving shipping confirmation or order update past 10 days of the order, I inquired and was told that my order was delayed and they were working on it. However, the days kept passing but no update or shipment notification came. I messaged them numerous times but they became unresponsive. I made every possible attempt via WhatsApp, email, phone but could not get a hold of them or get response. After taking my money, they decided to become unavailable and unresponsive. I ended up with no dresses for the bridesmaids for the wedding, was too late to order from anyone else, stores in the USA don't carry more than one piece of same items, and I lost my money. I cannot begin to express the stress and hardship they put me through both emotionally and financially. Please help.

Read full review of PanashIndia
Hide full review
ComplaintsBoard
R
11:57 pm EST

PanashIndia suits

Horrible..its a fully planned online shopping scam.

1. Selected a product and told the panashindia team on whatsapp to share the original pics of the selected suits.

2. We were informed that pics on website are in actual and they will get same product.

3. Got the [censored]ty product which has burn marks as they put the patch work and patch work was not mentioned in product description.

4. Wrote email about product quality and got the response in written that all product are like that only and nothing can be done more on that.

5. Got number of owner and called him and he advised to share the email Id and order number on whatsapp to him. Nothing happened so far and if the owner didn't acknowledged the whatsapp or responded back, you can well imagine the state of this company.

6. Their call center number never gets connected as they are projecting as if they are under heavy load but reality seems different.

They are playing well with buyer mind and they are quite settled with this dramatised approach. We are in process of filing the formal complaint against this company and shall get our experience in public domain via national news and social media.

Beware of such fraud.

Read full review of PanashIndia
Hide full review
ComplaintsBoard
A
9:51 am EDT

PanashIndia customer service

Worst online store ever! I have been calling all the numbers presented here for literally 100s of times, and dozens of emails. No response. Customer is treated like trash. If your order is time sensitive, do not even bother to look at this site. They are huge disappointment. I normally do not write negative reviews, but their response pushed me to. They do not know what is the meaning of "customer is valuable to us". After 26days of continuous calls everyday and not one call picked up, i'm receiving a simple whatsapp message saying "we regret we cannot fulfil your order due to time constraints". Hey why don't you tell me that? Why keep us waiting? Talk to the customer that will help, not ignoring them. Since I was typing and it took 3 mins to respond, they sent me "we are waiting for your response to proceed" are you kidding me?
The review must be negative and beware of these horrible people.

Read full review of PanashIndia
Hide full review
ComplaintsBoard
Y
2:58 pm EDT

PanashIndia no answer to mail and nobody answers phone

Bought a kurta (sku 189mw08). However size not good. Contacted panashindia and was asked to send the kurta back. Product is in jaipur since 4 weeks but fedex not able to clear the goods from customs as panashindia is not sending kyc form. The tracking number is [protected]. No answer to my mail and nobody to answer phone. Even fedex could not get to anybody from panashindia. Very disappointed.

Read full review of PanashIndia and 1 comment
Hide full review
1 comment
Add a comment
S
S
sakura00
Chennai, IN
Feb 25, 2022 7:54 am EST
Verified customer This comment was posted by a verified customer. Learn more

I'm sorry you had such a negative experience. Maybe next time I would request you to try designer silk sarees instead and hope you would like it.

ComplaintsBoard
A
11:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

PanashIndia order not shipped since more than a month

Order PN2205437 has not shipped, no progress at all on the order. No customer service response. No reply to emails no reply to whatsapp messages. I had placed the order on Feb 12 and it still shows in processing. Pansh ndia needs to understand the needs of the prople there is no update on estimated time of delivery. It has just left customer sin air.
Very unhappy and i am going to report this site as fraud for unnecessarily wasting peoples money and time.

Read full review of PanashIndia
Hide full review
ComplaintsBoard
C
11:31 pm EST

PanashIndia did not receive order

Hi,

My order no is "PN2204199". I ordered the product on 2 Nov and there in view order it was showing 10 days to ship . Now more than 16 days gone status is still the same . and when I am calling customer care nobosy is picking up the phone and I also tried to reach then their contact us link but only getting msg out customer care executive will reach you om 24-48 hour but no one is responded . I have a wedding very near and i trusted this site and ordered the product but seems like dont know when will get the product. What i will do if i am receiving this product after marriage . So either these guys should deliver me product immediately or refund my money.

Thanks

Chhaya

Read full review of PanashIndia
Hide full review
ComplaintsBoard
L
1:17 am EDT

PanashIndia very poor customer service!

I'm a big fan of India style clothing and when I found PanashIndia website I was very impressed with all the beautiful clothing. I immediately decided that I want to buy something and ordered several dresses. Delivery was very quick and I was very impressed with that. I must say that all the dresses I bought were amazing and beautiful, but one dress was defective and had a hole. Then it all started! I contacted PanashIndia customer service and asked for an exchange, but they said that dress was the last in stock so they were not able to send me a replacement. Then I said I'm sending it back and want to get a refund, but they claimed that they were not able to refund me. I sent them another message but they stopped replying. Very poor customer service! I would never use a company with such terrible customer support!

Read full review of PanashIndia
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

PanashIndia contacts

Website

www.panashindia.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with PanashIndia?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with PanashIndia Customer Service. Initial PanashIndia complaints should be directed to their team directly. You can find contact details for PanashIndia above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about PanashIndia. Discuss the issues you have had with PanashIndia and work with their customer service team to find a resolution.