Menu
Paltalk Customer Service Phone, Email, Contacts

Paltalk
reviews & complaints

Learn how the rating is calculated

1.2 80 Reviews

Paltalk Complaints Summary

4 Resolved
76 Unresolved
Our verdict: If considering services from Paltalk with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Paltalk has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Paltalk. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Paltalk reviews & complaints 80

Sort by:

Newest Paltalk reviews & complaints

ComplaintsBoard
M
4:40 pm EDT

Paltalk Joining up

My name is michael berger.
I downloaded inscape through google - thank you very much. I appreciate you help.

However now each time I start my computer your messages come up wanting me to join up. I do not want to & I do not want these messages to appear. How can I remove this?

I dont know too much about computers & this kind of thing just confuses me. Please help

This is my email address [protected]@gmail.com

Read full review of Paltalk
Hide full review
ComplaintsBoard
L
1:34 pm EST

Paltalk Alfredo del cofano put my pic without my authorization

My nick is maxbeat my email address is [protected]@gmail.com at room amor alfredo del cofano put in his cam whitout my autorizations

Read full review of Paltalk
Hide full review
ComplaintsBoard
R
11:18 pm EDT

Paltalk About email

when i join paltalk i gave my yahoo mail adress but yahoo mail is not working now because they does'nt allow to either send or receive e mails how can i veryfy my account ?plz allow me to send or receive mails on my google mail rajesh.[protected]@gmail.com nither i can enter help room nor i can access chat room which has made compulsary to veryfy e mail what is your suggetion ?what should i do?

Desired outcome: provide solution

Read full review of Paltalk
Hide full review
ComplaintsBoard
B
8:56 am EDT

Paltalk Member advocating murdering the president of U.S. in the room talk dirty to me

On July 10 2021, around 830AM ET, MrSexy-674 suggested killing the president of the U.S., in the room "Talk Dirty to Me". This is really beyond what should be allowed in any public forum like PalTalk. Advocating killing anyone is repugnant in most societies, but seems to be more easily accepted these days in American culture. It's the responsibilit of forums like PalTalk to maintain some kind of decency and order, Given that at the time there were at least five admins in the room, and no action was taken at all, not even a reprimand or warning, suggests that having Admins in a room is not working for PalTalk. I seem to remember Yahoo chatrooms being closed because of poor supervision of what is said and done in public and private chat rooms. At the very least, this person (who had a black nickname) should be banned from PalTalk. Thank you.

Desired outcome: Proper action against PalTalk user

Read full review of Paltalk
Hide full review
ComplaintsBoard
J
10:57 am EDT

Paltalk Chat abuse

As a journalist I have been following this problem for years in what seems to be a never ending and growing saga to this modern day technological online social dilemma. There are many many scattered and detailed stories and scenarios with their own inner fixings and complex details. In an undercover investigation of many tales (for example) pertaining to this thread, there is a Paltalk poster and supposed former New York police officer who goes by the screen name of "MrBill" that has partaken in many of these type of cyber bullying assaults being talked about on here. For many years he has goaded people to "kill themselves" by witnesses and possible recorded evidence in these so called insult rooms and was also there the day Mr. Whitrick took his life on live camera. He, as many have partaken in these cyber bullying discussions which would seem rather cruel in an offline "real-world" situation, but the internet has a way of somehow allowing these peoples actions to be deemed acceptable and go unpunished. "MrBill" along with many other's are supposedly under investigation by the FBI (for reasons sources can't divulge), but I don't imagine a simple investigation into a problem of this magnitude will put a true dent in this current day cyber bullying problem until top heads are named or held accountable. While exposure might be a start it is hard to see an end to such toxic behavior until public prosecutions and legal consequences are held against the guilty wether openly reported or behind court doors.

Read full review of Paltalk
Hide full review
ComplaintsBoard
I
12:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Paltalk Online chatroom platform

This company allows a lot of things that I find alarming. When you go to report something nothing is done about it. You pay for a subscription and buy gifts and expect to be treated like the consumer you are. They allow bullying, harassment, false police reporting, personal information, private photos to be passed around and put on cameras in public rooms, they do not monitor their minors or really anything on that platform. Anyone can make a chatroom who purchases one and run it how they want to. I have contacted their service several times to report alarming behavior clearly abusing their TOS and been told to "find another chatroom". Two people have committed suicide while on camera because of extreme bullying. I personally know at least five women who's private addresses, phones, and pictures have been publicly displayed and the victim is victimized by their company and the predators are still allowed to use their software. I myself have been recorded on their software and placed on other websites. When I reported this I was treated horribly and told simply not to cam up. Victims are repeatedly victimized by their "red hats".
When you try to contact someone and talk to someone IN CHARGE they pass you around to person to person and nothing gets done.
This is NO place for minors or anyone who is even mildly mentally unstable. The fact that it has affiliates supporting this behavior is disgusting. I will do everything I can to bring awareness to a company that has existing for YEARS allowing this alarming behavior to continue.

Desired outcome: I want their software monitored and their affiliates to be alerted. I want my money back! I will be contacting other agencies as well to bring awareness to this issue.

Read full review of Paltalk
Hide full review
ComplaintsBoard
C
7:17 pm EDT

Paltalk a person who uses the nickname Sigmund Freud is hacking email accounts and personal information

He has hacked several email accounts and given out personal information to open rooms. He has been bounce and banned however he has a vpn so he keeps changing his nic and coming in and hacking people. No matter how many times we ban him he keeps coming back. He threatens us that if we don't stop kicking him out he will hack more accounts. This is a treat to our person information.

Desired outcome: keep him from coming on these types of platforms and lock him up!

Read full review of Paltalk
Hide full review
ComplaintsBoard
P
9:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Paltalk Paltalk takes too long to log in and disconnecting issues

I have been a Paltalk chatter since 2009. I have never had as much trouble with Paltalk as I am having now since I downloaded the latest updated version. When I log in, I am able to chat for maybe at least 5 min or more depending upon my connection speed, but then Paltalk disconnects on me and when I try to log back in, it takes almost forever. You need to fix this issue or else Paltalk will have a lot of angry people. People shell out money to Paltalk every month/year to pay for their colored nicknames and room services, and it just keeps getting worse.

Read full review of Paltalk and 1 comment
Hide full review
1 comment
Add a comment
N
N
Nile Kelly
, US
Jul 10, 2021 3:31 am EDT

Concurs with Primal! What's with all the disconnects? Can't even chat for 5 minutes, then boom--I may as well boots myself out. Then if and when it reconns, it still acts screwy. The internet service and broadband connections here ALSO RUN AN FM RADIO STATION ON-PREMISE! Fix this crap, please. By the way, I'm a technician with 30 years experience in both radio and computers, so I know the hardware better than my own wife!

ComplaintsBoard
E
1:06 am EST

Paltalk Hate speech via Chat room

Apple has suspeneds Parler from App Store
The app has been suspended until it takes measures to prevent posts that incite violence from spreading. Can we please do same for :Right Wire Report and Real Free Speech One Inc- America 1St. As this goes far beyond political chat to down right disinformation and has motivated some to act already. this needs to be monitored by some one outside there orbit. A red hat if you like

You can contact me via Paltalk of my email

Desired outcome: Stop the dissinformation espouting from the moderators

Read full review of Paltalk and 1 comment
Hide full review
1 comment
Add a comment
D
D
Div1na
Melbourne, AU
Apr 09, 2021 3:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Paltalk does not do anything about Hate speech on it's platform. Misinformation and disinformation in rooms are common. Red hats do not monitor rooms. Cyberstalking and Cyberbullying occurs in many Paltalk rooms as well as people hacking and doxing new chatters.

ComplaintsBoard
S
1:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Paltalk Personal information being posted in chat along with cyber bullying

Puzzylip Fred, MrWebster these two chatters have posted my personal information, address, phone number, family members names, neighbors names, my birthdate, and other personal information in numerous chat rooms. Puzzylip fred has also called my phone and left numerous threatening messages as to killing me and my family and raping my child along with sexually harassing my husband. Puzzylip Fred has caused me nothing but torment. MrWebster is Puzzylip Freds accomplice, he posts pictures and addresses in rooms for puzzylip and he does all his dirty work for him... Puzzylip says he has the police to protect him after I have called my local police several times to have something done about him but to no avail nothing has been done! I have looked into hiring a lawyer and suing paltalk for not doing anything about puzzylip fred or mrwebster!

Read full review of Paltalk
Hide full review
ComplaintsBoard
M
11:32 am EST

Paltalk I lost some emotions since more than a year passed (blue rabbits emotions)

Dear Paltalk sir,
I am daring to contact with Paltalk authorities related with one of my crucial issue that couple of years ago (not know the precise date of Buying) blue rabbit emotions but one day I logged on Paltalk, I never saw my these emotions. Perhap I wrote to Paltalk authorities or not I am not sure but I think perhaps I wrote to Paltalk responsible but in vain.
May times It came in my mind to remind paltalk concerns but due to lazy nature I could not remind you. In Past when ever sought help from Paltalk, The authorities always helped me in full swing.
This time I am hopeful that authorities will help me to return my blue rabbit emotions as soon as possible for which I will be thankful to Paltalk. When I did not see these emotions 1st time, I thought perhaps it will be a glitch in app and 1 day will come back automatically but such hope never realized, henceforth I am requesting to my lovely app developers kindly help me to throw it back in my Emotions nest please.
I am highly thankful to all of you.
Have a nice day,
Dr. Munawar Ahmad
Canada — present UK.

Read full review of Paltalk
Hide full review
ComplaintsBoard
B
4:28 pm EST

Paltalk Unauthorized credit card charges

Paltalk comnpany discharge me on oct.22.2020 towice for $ 49.99 and $ 107.95

Please refund my money back to my bank account as soon as possible

My contact number is [protected]

[protected]@yahoo.com

My nick name : I m a h i

Read full review of Paltalk
Hide full review
ComplaintsBoard
D
2:50 pm EDT

Paltalk Cyber bullying and harassment

I have messaged several times about my adult son being harassed by an ex and 4 others in a chat room. The small room called playerz_club is doing it. One guys name on there is sociopath which is frightening in itself. She has posted pictures including nude ones. She has threatened Him. She has been physically abusive to him before. I have seen complaints of many others harassed on here. There were also suicide videos posted by people who were driven to it by people on here. It should be your obligation to act. They should be banned and not allowed on here with different profiles. We are all being affected by it. He is depressed not eating and sleeping. He feels it's unfair for him to have to go as he is friends with others on the larger room. They don't post pictures on there cause it's not allowed but they keep talking about him on there. I am pursuing every avenue including my states criminal justice department and other law enforcement. Please respond. I would like someone to call me at [protected]. Email is [protected]@yahoo.com

Read full review of Paltalk
Hide full review
ComplaintsBoard
P
9:12 pm EDT

Paltalk paltalk

ever since last weeks update i get a popup window saying 'runtime error' and everything locks up. i get a message 'paltalk not responding, exit or wait'. i can close out pt then.

Read full review of Paltalk
Hide full review
ComplaintsBoard
S
11:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Paltalk Hackers and cyber stalkers on paltalk

I will be as fair as possible in my authentic complaints concerning paltalk.com chat web cam texting site. The only complaint I have about that site are the evil hackers and cyber stalkers on paltalk.com. I did my all to find out who the hackers were and report the issue. Some of my antics were extremely unbecoming in my time wasted on there in hopes I would discover who were the paltalk members cyber stalking me and hacking my devices. I would take screen shots while on and off of paltalk of attackers found in my command prompt embedding services that do not even belong to any of my devices. The very fact the paltalk members were still in my computer long after I fully uninstalled paltalk and worse yet they were following me on all my other online accounts attempting to steal everything I own both on and offline (offline as in any banking accounts I own). Even more strange, this has been ongoing for over 7 years and it is daily and almost 24 hours a day every day that I am online and it doesn't matter what time of day I am online minding my own life, they are tracing and tracking my every online move. I had a few chatters on paltalk who tried to help discover who the hackers were, and one was by the nick name 7godhead, a few others we were unsure of. Now I am wondering if it is the owners of paltalk.com who are involved in hacking my devices. It is hard to imagine 24/7 for 7years straight it just being one or two sneaky paltalk members online when they are tracking me tracing my online habits, this would have to go a bit higher up than just a few random people. It is almost as if it is the company/administrators of paltalk.com because rarely does anyone else on paltalk.com experience these same hacking cyber stalking issues. I am not sure why the owners or head administration of paltalk.com would be unaware of hackers on their program since it has been discovered that paltalk.com is in full agreement to allow the nsa on there looking for terrorist and other serious felons. How can hackers on their program go undetected? Also if I was that much of a hassle or disturbed chatter on their program where I was not welcomed for whatever reason, then why didn't the paltalk administration simply ban me rather than have someone they know to hack and stalk me for over 7 years? I have tons of screen shots with the date time and the name of my device along with tons of foreign addresses ip address and screen shots of threats done to me on paltalk. Some of the chatters on paltalk even said they are tracking me and no one did anything about it. I even asked them why don't they just turn in all their information they have on me to the cyber crime unit, and they refused to answer, and I replied to them that I know why they won't report anything about me is because there is nothing to report and they would then prove their guilt of them hacking and stalking me all these years. Problem is they change their nickname so often it leaves me not fully knowing all who are involved. I don't know what their names are nor their background and I don't know what they look like but they have been on paltalk and that would mean paltalk.com has their ip and mac address and location. There had been reported two suicides done on cam on paltalk.com, it was in the news paper and information about it online and it happened mainly because of the bullying on paltalk.com and paltalk was sued twice for it. The bullying was more than just mean words, it was also because of the hacking and stalking. It almost seems as if paltalk is funding it. Nothing else makes sense of the how and why in all this other than that conclusion. In times past I did report what I could to the fbi cyber crime unit and an fbi agent named kim weis sent me a letter declaring that I have been identified as a [possible] victim to cyber crime. Nothing came of it a year later and the investigation was closed. I even contacted my local police, they tell you the same standard useless things, change your pass words on all your accounts and do not talk to your attackers. Welp that didn't get me and my family very far. My router was compromised, my isp didn't even detect it on their end. After new and updated router with new ssid and password, new computer all new accounts, still the same hackers and cyber stalker issues progressed and all coming from paltalk.com. Now I have no other reason to believe it is anyone else than paltalk administrators and or owners.

Read full review of Paltalk
Hide full review
ComplaintsBoard
P
6:22 pm EDT

Paltalk Farmerphil27

Good evening

I would like to lodge a complaint against paltalk support aka red hats my nickname farmerphil27 was banned a week ago on Thursday for no reason I was told my account is banned because of some nicknames that was made up but I told the red hats wasn't me even sent prove wasn't me but that they refuse to life the ban and I would like the ban removed so I can have my paid nickname back

Read full review of Paltalk
Hide full review
ComplaintsBoard
W
10:40 am EDT

Paltalk My Prime nickname is ban without reason!!

To whom it may concern.

My nickname is not involved in any activities which cause me the ban.

For one week my prime nickname which I have this nick for 4 years its ban. I am tired of sending emails and asking for unban. it misunderstands that this is a ban.

I have expended 2000 Euro in the last 4 years.
I am white list in Paltalk, I expend every month money, and how can I give up on my ID which is everything to me and I never changed my ID.
I am getting an answer that I did something wrong it causes me the ban . and I have answer 100 times I am not involved,

no one listens and helping me out, its like a personal treatment to me

I need your inquire to resolved kindly this issue, please. Thank you

Regards

Read full review of Paltalk
Hide full review
ComplaintsBoard
J
5:10 pm EST

Paltalk paltalk popups

These popups began about 3 weeks ago. I complained to PalTalk support, and they stopped for about a week. I have had 5 or more conversations with your tech support, and each tech seems to want to tell me how to uninstall the app. The app is NOT on my computer.

I have had 7 popups in the last 15 hours that I was able to screenshot capture. I missed at least that many.

Read full review of Paltalk
View 0 more photos
Hide full review
ComplaintsBoard
M
6:27 pm EST

Paltalk user morisca

Hi, i have a request on a Romanian room, one user copes personal photos and uses them repetadly in order to denigrate me and more users threaning to modify the pictures and post them on internet please take action againts this user . his nick name is morisca and it is abaout a Romanian room . this user har been restricted acces to the room that i am admin, but has acces to several sources that can enter ther room without being detected. thank you

Read full review of Paltalk
Hide full review
ComplaintsBoard
J
10:39 am EST

Paltalk an admin that is rude and letting this get to her head.

There is an adminn name cherylouise room nude men wanking... That I want to take issue with. I told a joke to her about a month ago thatwas how do you know a woman masturbates and then said look for the clean finger nails and she all of a sudden said she was going to block me and suggest to others to doo same and she did block me so today I saw whe was on I said to her merry christmas cheryl and how about giving me a christmas present and unblockme and she said lolm [censored] you and the horse you ride and try again mother [censored]er in about a year and said you are now banned. I didnt cfuss this she did and she used this language to say so and ii am a 78 yr old man who had a business that you dont cuss at the customers ever for any reason but then I whispered to a guy and he told me she is letting that admin thing get her head for sheis knda new at this I think. Any way just paid $59.00 twice (2 name registered) and if I couldget it back and quit this room and paltalk I would but that ccant be done I found out. I wish I had e mail for nelly for I would send this to him. (owner of the room). So I havenever been bad nor do I wish to offend anyone.. Thanks for reading and no I dont expect there will be anything done about this. But I feel better myself... Jerry gooding

Read full review of Paltalk
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Paltalk customer service

Phone number

+1 (212) 564-9997

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Paltalk?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Paltalk Customer Service. Initial Paltalk complaints should be directed to their team directly. You can find contact details for Paltalk above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Paltalk. Discuss the issues you have had with Paltalk and work with their customer service team to find a resolution.