The complaint has been investigated and
resolved to the customer's satisfactionResolved Pacific Monarch Resort — Awful company
resolved to the customer's satisfaction
I attended a sales presentation today in Newport Beach. I was lured to the presentation by the friendly caller, who said that if I showed up, one of my prizes could be a trip to Vegas, which would include accommodations to either the Paris hotel or New York, New York hotel. However, when I 'won' the trip I was informed that those places were not an option, and that only Circus Circus or Stratosphere was available. I was so disappointed with the lying to get me there. These prizes are such a scam, I will certainly not recommend this agency to anyone. These are the types of incidents that give timeshare sales a bad reputation. This will be a waste of your time if you go!