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unprofessional and incompetent
Mr and Mrs John Wesolowych
[protected]@ntlworld.com
Booking Number GYG42468726 PIN KZHAng/T
Date of Trip 31st July 2018
Pick up time was 30 minutes late.
Microphone on bus was faulty.
We were abandoned at the immigration gate when driver drove off without realising that we were still at passport control. We then had to make expensive phone calls to the company for the driver to return and pick us up.
The trip was advertised at approx 4 hours but actually turned out to be 7 and a half hours thus making us miss another appointment.
Due to the severity of the incompetent service supplied (being left at the immigration border was traumatic) we feel that total refund is appropriate.
No updates, please see original complaint
Is Over The Falls Tours & Transportation legit?
Over The Falls Tours & Transportation earns 91% level of Trustworthiness
Perfect Trust Endorsement: Over The Falls Tours & Transportation achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Over The Falls Tours & Transportation. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Over The Falls Tours & Transportation's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Overthefallstoursniagara.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Overthefallstoursniagara.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Over The Falls Tours & Transportation as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
According to our analysis, Over The Falls Tours & Transportation appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.
However ComplaintsBoard has detected that:
- Overthefallstoursniagara.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The overthefallstoursniagara.com may offer a niche product or service that is only of interest to a smaller audience.
- Over The Falls Tours & Transportation protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
Overview of Over The Falls Tours & Transportation complaint handling
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Over The Falls Tours & Transportation contacts
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Over The Falls Tours & Transportation phone numbers+1 (716) 283-8900+1 (716) 283-8900Click up if you have successfully reached Over The Falls Tours & Transportation by calling +1 (716) 283-8900 phone number 0 0 users reported that they have successfully reached Over The Falls Tours & Transportation by calling +1 (716) 283-8900 phone number Click up if you have UNsuccessfully reached Over The Falls Tours & Transportation by calling +1 (716) 283-8900 phone number 0 0 users reported that they have UNsuccessfully reached Over The Falls Tours & Transportation by calling +1 (716) 283-8900 phone numberHead Office
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Over The Falls Tours & Transportation emailsfallsinfo@overthefallstours.com100%Confidence score: 100%Support
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Over The Falls Tours & Transportation address8888 Porter Rd., Niagara Falls, New York, 14304, United States
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Over The Falls Tours & Transportation social media
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