Yes the new guide is rotten, slow and they changed it just for the sake of change.
I've been a customer for over 20 years.
I have the triple play with the old value channel lineup.
Recently they move F1 from espn to nbcsports due to F1 negotiations.
So now I'm missing indy car and grand prix racing, yet I'm getting a 3 dollar a month
surcharge for sports channels that I can't get, and they took my bbc channel.
I called up to see about an upgrade to the preferred package, and was told it will
cost an additional $16 per month, on top of the $171.49 I currently pay.
I was almost gonna bite but then I was told I'm going to be penalized an additional
$1.50 because I have 5 boxes.
Boxes that I pay for to use THIER services!
That's it I've had it with these greedy fools.
As soon as something better comes along I'm switching.
By the way I did not upgrade, IT'S NOT WORTH IT!