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OpinionOutpost complaints 106

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6:24 am EDT

OpinionOutpost membership terminated

opinion outpost have terminated my membership for violation of the terms and condition I never have had a problem like this with a website I have joined I want to be a member of opinion outpost please tell me what I should do in this situation please let me be a member of opinion outpost again I promise I will not break the terms and conditions again I made a mistake the first time because I didn't know the survey website policy please email message me my email address is [protected]@yahoo.com and tell me if I can be a member again of the survey website opinionoutpost.co. uk please email message me thanks.

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11:18 am EDT
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OpinionOutpost survey links all say "unexpected error" when page loads

I've been using Opinion Outpost since early August, 2017. I've been a consistent, daily user up until about 3-4 days ago when each invitation I get tells me that an "Unexpected Error" occurred (says it inany different languages. I can screenshot it if necessary. I already had accumulated $15.60, which is pending payment as of yesterday. I was wondering how this can be fixed? I didn't want to cash out so soon, but the problem isn't being addressed. This is my second attempt at finding a solution.

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9:09 am EDT
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OpinionOutpost says $ (10) is pending

Good morning I did surveys yesterday eve Aug-28-2017 in hopes of making a few dollars to catch the bus to look for a job so I'm familiar with the site my daughter mother showed me so I completed enough 104 redeem it & PayPal has been verified over 3years & when I try to transfer the $(10) bucks to my debit card it said pending is this serious scam!

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10:25 pm EDT

OpinionOutpost frozen account

right after cashing out 100 points to paypal for $10 I attempted to sign back in to my account I got the message that follows (your account has been frozen due to data concerns) I have always done exactly what I was told to do answer questions honestly which I have, read each survey question carefully and not to speed through the survey which I did exactly as they told me to do and I have not received the $ 10 to my paypal account and I only use 1 email account

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6:35 pm EDT
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OpinionOutpost survey payments

My name is Sharon Rivas. When I went to cash in my opinion points to Pay Pal. When it asked for my Pay Pal information, my account locked up. The message said "account locked due to data concerns". I have not been able to get into my account or obviously been paid yet. My account with online survey company "opinion outpost" has 228 points. My email is [protected]@gmail.com.

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2:23 pm EDT

OpinionOutpost survey done twice

i was on survey PRJ-279924-QL5Y5* it said not complete. I did this twice watched the video 2 times for 1 hr a piece . I thought I made a mistake the first time so i re did it. after the video a screen came up.

Thank you for watching the video. Please make sure you have taken the picture. You can continue with the survey now. AND NOTHING BUT 2 HRS OF WASTED TIME. It said I was to be compensated $12.00 . Please look into this my time is very valuable to me.
IT WAS ON THE SHOW CLAWS

My e-mail address is [protected]@GMAIL.COM

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5:16 pm EDT
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OpinionOutpost opinion outpost

Pledge tell me what's going on I have tried to logon in for about 4 days
And I haven't been able to get into the site keeps saying that my account has been frozen and they don't let me login . I do these survey all the time I changed my number but kept the same email address so that shouldn't have anything to do with it please get this straight as I need to go back to doing your surveys again . Thank you

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4:05 pm EDT

OpinionOutpost account frozen whilst cashing my points

My account has been frozen whilst cashing in my points in PayPal, very frustrated. I got the following message.
Your membership has been terminated as a result of the violation of the Opinion Outpost Terms & Conditions. For questions, please, contact [protected]@opinionoutpost.co.uk
I have send them an email and had an autoresponse saying it will take more than one or two working days to get back, 5 days now, no response. I can see it has happened to a lot of people already. Really furious to find that they are cheaters.

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Joyce Nicole Carter
, US
Aug 01, 2017 7:37 am EDT

I tried to redeem my points and now my account is frozen. What is going on?

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Navya Anu
, US
Jul 21, 2017 11:41 pm EDT
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Hi even opinion world.in also in the same lines of terminating accounts if we try to redeem our points for the vouchers. I have 540 points with opinionworld.in. Yesterdat(July 21st, 2017) when i tried to redeem, it said your account terminated. 10 days back my sister enquired if any FP vouchers available with you to redeem her 700 points, her account was terminated.
Both are of survey sampling internationsl (SSI) panels. Please am cautioning you to not to believe them and do surveys with them. I hop they are cheating us. They are using our valuable time to invest on surveys and when we redeem they are terminating us and they are benefitig by not paying us. Pls pls dont do their surveys. This is my experience.

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Navya Anu
, US
Jul 21, 2017 11:38 pm EDT
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Hi even opinion world.in also in the same lines of terminating accounts if we try to redeem our points for the vouchers. I have 540 points with opinionworld.in. Yesterdat(July 21st, 2017) when i tried to redeem, it said your account terminated. 10 days back my sister enquired if any FP vouchers available with you to redeem her 700 points, her account was terminated.
Both are of survey sampling internationsl (SSI) panels. Please am cautioning you to not to believe them and do surveys with them. I hop they are cheating us. They are using our valuable time to invest on surveys and when we redeem they are terminating us and they are benefitig by not paying us. Pls pls do their surveys. This is my experience.

ComplaintsBoard
S
6:49 pm EDT
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OpinionOutpost it was weird as if they were gathering information to sell.

They would give me 5 points for signing up. The questions were exhaustive and felt like they were gathering information on me to sell. (Just a feeling, no evidence.) Then they asked me to take a survey. I took one that would take about "25 minutes." The questions started, still asking me my likes and dislikes with some personal questions. Against thinking. "They know a lot about me to sell this to someone." About 20 minutes into it I was told I didn't qualify, but more surveys available. Then it dawned on me. Several years ago, I had signed up and this happened each time; gathering more information and almost the time gone told I didn't qualify. (Obe question? "With more than 5 words tell us what you want to be doing 5 years from now." What does this have to do with answering their surveys?)

Not saying this with everyone, but I believe it has other motives than asking my opinion; me making money.

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6:35 pm EDT
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OpinionOutpost froze my account when trying to redeem points for amazon gift cards.

My account keeps getting frozen when I try to redeem points.
First time was 5/30. When I tried to redeem points, I got a message that it couldn't be done at this time and the situation would be looked into.
When I tried to log into my account, I got the message "Your account has been frozen due to data concerns." I emailed their helpdesk on 5/30
I received a reply on 6/1 asking for information which I supplied that same day. They wanted my name, address, DOB, device I was using and locaton.
On 6/4, I received an email they had received my info and would pass it onto the accounts department.
On June 6, i was informed the account was now restored and I was able to redeem 200 points.
6/9-I had taken some more surveys and tried to redeem points. Got the same message again and then my account was frozen. Again was told it was referred.
6/13 was informed account was restored. 6/14 I was still frozen out and emailed them again
6/21 was informed it was restored. It wasn't. I emailed again.
6/27 was informed it was restored and and to wait 24 hours for full activation. I did wait, was able to take some surveys, tried again to redeem points and got message again that they couldn't process it and then my account was frozen again.

.

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3:47 pm EDT

OpinionOutpost report this online company for non-payment of services.

Opinion Outpost also froze my account when I tried to cash out via Pay Pal for numerous surveys completed, in the amount of $30.00.
Since Opinion Outpost is located in Connecticut, filing a complaint to the Connecticut Attorney General's office is the best course of action, plus reporting them to the Connecticut Better Business Bureau. Filing complaints can be completed online.

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11:37 pm EDT
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OpinionOutpost froze my account while I was checking out with paypal

I was in the process of cashing out. I had 103 points and had hit the PayPal button. It redirected me to PayPal and then a message pops up that my account is froze. I've been having a lot of problems this last year where I complete a survey and don't get credit. Some of these surveys are 20 - 30 minutes long. Time wasted and no points. I leave them alone for a few months when this happens but after a few months I give them another try. Things were going OK for the last week until today. I spent 25 minutes on a survey. They tell me I'm done and thank you. I get redirected to opinion outpost page that survey had enough response, so no points. I only needed 13 to cash out. I didn't complain because when you do they punish you by not giving you surveys. So I lost 25 minutes today. I kept getting a check back later messsage. Finally tonight at 10:30 pm I get a survey for 15 points. I spend almost 30 minutes doing it. I finish, then go to cashout and that's when my account was froze. Not before I gave them answers but right when I was getting my $10! I want my money!

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James Boyce
, US
Jul 10, 2017 7:32 pm EDT

i am going thru this frozen acct while trying to redeem 10.00

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10:22 am EDT
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OpinionOutpost I have been frozen out of my payment to paypal

I just finished doing a survey for balancing the government in which I earned 4 points which gave me a total of 101 points. I went to cash out $10 to my PayPal account and was told I was frozen out because of some fraud I committed. Please let me know if you were hacked or you are just not wanting to give me the $10?
I have been taking your surveys for quite sometime now and have had other issues come up but they were settled after a brief phone call.
This is the first time I have been totally frozen out and told I did something illegal. #4424

My name is Patricia Vodika [protected] e-mail: [protected]@yahoo.com

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AC5
, US
Jun 21, 2017 11:39 pm EDT
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They just did me the same way! I had 103 points, hit redeem with PayPal and then it redirected me to PayPal and then I get a message my account is frozen!

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1:29 pm EDT
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OpinionOutpost can't log in

I attempted to log in so I could redeem points and I can't get in. Also after this occurred I noticed I am no long receiving surveys. What is going on? I have over 900 points and finally got PayPal account verified only to have no way to redeem points. I hope this is a simple problem to fix! I spent time doing the surveys and now feel it was for nothing.

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1:56 pm EDT

OpinionOutpost account suspended

Everything was fine with them until I sent an email from my Gmail account.Then they froze my account and said there were data concerns.i have been a member since the early 2000's, I think.it has been a long time.
All of a sudden, they froze my account and now they have suspended it.They said they cannot verify my account or email, they said they think someone took over my account.in other words, a scammer.it's all nonsense and I think they made it all up.
All these years, never had a problem with them, now I can't take surveys, anymore.
It's all a scam on their part.
For some time, I stop doing surveys with OO, then resumed.After about a month, they started giving me problems about my account.
Marion Hohensheldt

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4:32 pm EDT

OpinionOutpost terminated account

I've had several errors come up after completing many surveys. I followed their rules and they froze my account later resulting in terminating my account when I still had rewards to use. I don't know what's going on with this company but it sure sucks! I had been with this company, taking their surveys for a couple of years and then, without warning they froze my account.

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Survey taker
, US
May 20, 2020 12:56 pm EDT

Same thing here. Lots of problems with surveys stating I've taken them before and haven't, freezing, or having errors (like asking you to choose from the choices below but nothing is there), etc. Froze me out of the blue stating data concerns after several years of faithfully answering surveys and being honest, thoughtful, and thorough. I think they just dump people after a while. Shame on them.

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8:50 pm EST
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OpinionOutpost account being frozen

I have been a member of opinion outpost for 6 years all of a sudden account was frozen. I called them they said they would reactivate my account. Received email from them stating it was going to be reactived on wednesday march 1 I had to wait 48 hours to take survey I waited until friday march 3 in the evening. I logged into my account and said account again was deactivated for on reason. They owe me 17.60 I emailed them sunday march 5 and still have not heard anything I am calling them if no results I will get a hold of bbb

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9:10 am EST

OpinionOutpost prj-258397-qx5t4_32 and others relating to the television surveys I get every morning

To Whom it May Concern:
Every morning I get this survey to take, for the past 3 weeks when I start the survey I answer the questions and all of a sudden
"Unexpected Error has Occurred" In the past I have sent 10 emails, spoke with customer service, emailed member services and keep getting conflicted replies
1. Check me internet connect connection!
2. Nothing is wrong on our end?
3. Then I get a reply "This survey was closed on January 4, 2017
4. Spoke with customer service, again this morning, Rhona, she know nothing about this. I asked to speak with tech support, she said there's not such service available.
5 Again this morning the same thing happened "Unexpected Error"
PRJ-258397-QX5T4_32 Check my account [protected]@gmail.com
Bette Slutsky or call [protected]

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9:15 am EST
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OpinionOutpost not enough eligible surveys

I seem to not be getting surveys that I am qualified for. For example today I was only able to receive 5 points. And yesterday I only received 35 points. Then the other day 20 surveys were offered and I qualified for 2. I don't know if there is something wrong with the system or I simply don't qualify for the surveys. Some surveys kick me out as soon as I open it and then there are some that are freezing half way through a survey. Please help. I really would like some surveys. Thank you and have a great day
Also the expanded view doesn't give an option for misc

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Update by sallie fuchsberger
Dec 23, 2016 9:16 am EST

same complaint as above

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7:59 pm EST

OpinionOutpost opinion outpost account

My account has been terminated  I completed Loads of surveys and my PayPal account is verified and the email associated with it matches the one I used on the Opinion Outpost so why has my account been terminated. I earned a 100 points and and when I tried to redeem them they told me my account was under review following this I tried to log in and I couldn't

[protected]@hotmail.com

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About OpinionOutpost

OpinionOutpost is an online platform that provides users with the opportunity to participate in market research surveys. The service is designed to connect businesses and researchers with individuals willing to provide feedback and opinions on various products, services, and topics. Users who sign up for OpinionOutpost can take surveys in exchange for rewards, which typically include points that can be redeemed for cash or gift cards.

The surveys on OpinionOutpost cover a wide range of subjects, allowing users to contribute to research in areas that interest them or for which they have specific knowledge. The length and complexity of each survey can vary, with corresponding rewards that reflect the time and effort required to complete them.

OpinionOutpost emphasizes user convenience, offering a user-friendly interface and the flexibility to take surveys at any time. Participants must be eligible for each survey based on demographic and other criteria set by the researchers. The platform takes privacy seriously, ensuring that personal information is protected and used in accordance with market research standards.

The service is free to join for anyone looking to voice their opinions and earn rewards. OpinionOutpost is part of Dynata, a global leader in digital market research data, which lends credibility to the platform's operations. Users should be aware that the frequency and availability of surveys can fluctuate, and not all users may qualify for every survey opportunity presented.

OpinionOutpost Customer Reviews Overview

OpinionOutpost is an online platform that connects businesses and researchers with individuals willing to provide feedback through surveys. Users sign up to participate in market research by sharing their opinions on various products and services. In exchange for their time and insights, participants earn rewards such as cash or gift cards. The service aims to facilitate consumer-driven data collection while offering users a way to earn incentives for their contributions. OpinionOutpost is a tool for those looking to influence future products and services while receiving compensation for their input.
How to file a complaint about OpinionOutpost?

Here is a comprehensive guide on how to file a complaint or review about OpinionOutpost on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with OpinionOutpost in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with OpinionOutpost. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow each step carefully to effectively file your complaint or review about OpinionOutpost on ComplaintsBoard.com.

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Overview of OpinionOutpost complaint handling

OpinionOutpost reviews first appeared on Complaints Board on Oct 3, 2009. The latest review A Balanced Perspective on OpinionOutpost was posted on Mar 7, 2024. The latest complaint termination of membership and withhold rewards was resolved on Jul 16, 2012. OpinionOutpost has an average consumer rating of 1 stars from 582 reviews. OpinionOutpost has resolved 3 complaints.
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  1. OpinionOutpost contacts

  2. OpinionOutpost phone numbers
    +1 (877) 254-1234
    +1 (877) 254-1234
    Click up if you have successfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number 0 0 users reported that they have successfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number Click up if you have UNsuccessfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number 0 0 users reported that they have UNsuccessfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number
  3. OpinionOutpost emails
  4. OpinionOutpost headquarters
    6 Research Dr, Shelton, Connecticut, 06484, United States
  5. OpinionOutpost social media
OpinionOutpost Category
OpinionOutpost is related to the Online Surveys category.

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