Ooredoocancellation problem

Respected authorities sir/ madam
My router number [protected]
Civil id number [protected]

I submitted a can canllation request of my router line on 28/09/19 around 12.30 pm
From the oreedo counter in farwaniya, they told me to pay 20kd for cancellation, i paid it on same time.!

On 30/09/19, i got a call from 310 and asked me to pay 16 kd more.
I paid it at 2.30 pm on 30/09/19 and submitted cancellation request again.
Until now the cancellation not over
Please do the needful
Thanking you

Oct 01, 2019

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