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onliveserver.com

onliveserver.com review: Rude and unprofessional agent 5

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Author of the review
2:50 am EDT

I wanted to get more info from the rep from the company www.onliveserver.com. I filled so many forms on the website, but these ### didn’t reply. I decided to call them, but the rude and unprofessional agent replied. He didn’t provide any precise info and spoke with me in rude and disrespectful manner. The worst company and services ever, so avoid these ### and post comments about your experience with them.

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anunaaz888
, IN
Jan 15, 2015 3:22 am EST
Verified customer This comment was posted by a verified customer. Learn more

These people messed-up again.

They can, t do anything!
I am totally disappointed.

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anunaaz888
, IN
Dec 26, 2014 10:42 am EST
Verified customer This comment was posted by a verified customer. Learn more

OK
Great!
Finally Problem resolved with Onlineserer.com
My Service is been started!

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anunaaz888
, IN
Dec 19, 2014 3:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Beware from This scammers.
www.OnliveServer.com
www.Onliveinfotech.com
Company Name: Onlive Infotech
Name: Naveen & Hitendar

Address:
Delhi Office
D-23, Sec-6, Noida,
Delhi NCR, India
--------------------------------
Call Us : 91 [protected]
Call Us : 91 [protected]
Skype : onliveinfotech
Mail Us : info@onliveinfotech.com

Mumbai Office
Dreams Mall, L.B.S. Road,
Bhandup (W), Mumbai - 400078
--------------------------------
Call Us : 91-[protected]

This people SCAMMING people by promising the services which they CANNOT deliver at all.
I have been scammed by them for $100 (USD)

I seen their website, Quite convincing, I was looking for email server that was.

ONLIVE MVS X3
COST $99
• 75, 000 Daily Mail Send
• Cost : $99 per Month
• Interspire -Mailing Application
• 4 GB DDR3 ECC RAM
• 100 GB SATA HDD
• 3 Usable IP's
• 800 GB Bandwidth
• 100 Mbps Uplink
• Root Access
• WHM/Cpanel
• Moneyback 7Days
Link: https://www.onliveserver.com/EmailingServers.php

I chat with Mr. Naveen before putting the order, He promised me 75k email/day with INBOX Guarantee,
I was IMPRESSED!
No wonder I tried to put order on website, by some reason my order dint go through by Credit cards. So I said Naveen that I am going to put money on your business bank account, He said me no. put the money on my personal account and he sent me bank details:

Bank details:
Name: Naveen Kumar Rajput
Bank: Axis Bank Ltd
A/c No: [protected]
Branch Code: 000625
IFSC Code: UTIB0000625
MICR Code: [protected]
SWIFT Code: [protected]

I said Naveen that I am not gonna put money on personal account, I will put on business account and that’s what I have done,

So I made bank deposit on:
Bank Details:

Payee Name : Onlive Infotech
Bank Name : AXIS BANK
Account Number : [protected]
Branch Address : VAISHALI GHAZIABAD 201002 UTTAR PRADESH
IFSC / RTGS / IMPS Code : UTIB0000715
MICR Code : [protected]

Later I have received server details, I logged in, Created the campaign and uploaded the almost 127K contacts. Then BOOM! I sent emails.

I see that email were going so I was happy and I was satisfied with that I paid for.

But later.. When I completed the campaign I saw the reports and I was astounded! Because I sent over 50k emails and I saw 400 emails opened.
I was wondering why that has happened, the contacts which I have uploaded was verified,

So I contacted support, there was again Naveen, So I said everything what has happened, He said I need to provide him Domain to update the DNS. So I have given new domain which I had purchased a week ago. He updated the DNS and again I started again. No wonder I thought everything I been settled now.

I started the campaign, But this time I sent over 127k emails .

But this time there was ONLY 55 EMAIL OPEND! How it could be possible? also

SURPRISINGLY I GOT 2 LEGAL NOTICE EMAIL FROM ENOM SAYING I AM DOING WRONG THINGS, IF I DON’T STOP THAT MY DOMAIN WILL BE BLOCKED, BUT THE THING IS THAT IT WASENT ONLY FOR DOMAIN FROM WHICH I WAS SENDING THE EMAILS BUT ALSO FOR ANOTHER DOMAIN FOR WHICH I WAS DOING EMAIL MARKETING.

I dint sleep and I put support ticket, AGAIN THERE WAS NAVEEN! I explained him everything, he took one whole day to respond to me. Unexpectedly he said ignore this email don’t worry it won’t happen, I said brother I got legal notice, This time they have warned me, If I don’t stop this they can terminate both of the domain without telling me.

I was surprised! HE SAID ME TO BUY NEW DOMAIN AGAIN. I said how it could be possible, every second day I will get complain, then you want me to purchase domain every alternate day, you told me that if there will be such case you will be taking care of that’s what you have promised me, you will be changing the IP and everything, Then why you don’t do it now.
Then he disappeared for a whole day. When I reached to chat support, THERE WAS ALSO NAVEEN, I talking to him he was ignoring, Finally he game phone number to talk to his name was HITENDER,

I talked to him he said he will be providing me new domain from his side, I said OK lets see that. We had conversation at 9PM and he said give me time upto 12 in the morning, we will rectify it. I said OK.

Again new morning, I had some work so I dint contacted them during day, I contacted them at 6 PM evening, AGAIN THERE WAS NAVEEN! He first took 15 minutes to reply me on chat. EVERYTIME I REACHED THEY IGNORED ME. Finally he talked to me and he said he is working on it so give me some time, SO AGAIN I WAITED..WAITED…

Finally I reached HITEN at 11 at night and he gave me very unexpected answer he said, THERE WAS PROBLEM FOR MERCHANT ACCOUNT SO WE DINT BOOK THE DOMAIN FOR YOU, SO WAIT TILL TOMMOROW. How it could be possible whereas in the support ticket NAVEEN answered me he booked the domain already, and he is working on server.

Another amazing thing, I said HITEN to refund my money, he said how we could refund the money because we also have paid to datacenter, I said you provide money return guarantee, he said NAVEEN did say you that, I said that wasn’t NAVEEN brother! your website says that, WHATEVER SERVER YOU PROVIDE COMES WITH SEVEN DAYS MONEY BACK GUARENTEE, HITEN dint knew that, I was surprised.

NOW THEY TOOK MY MONEY! ! THEY IGNORING! THEY DON’T PROVIDE SERVICE! THEY DON’T RECEIVE CALLS!

So all together THEY ARE SCAMMER!

There show they are big company, but there are only COUPLE OF HEADS.

So beware from them! Don’t do the transactions with them, don’t do bank transfer to them because we cannot dispute on that.

But I am gonna put consumer case ON THEM, because I have all proof with me to prove that

THEY ARE IGNORANT FOR SERVICE! THEY SCAM PEOPLE ! AND DON’T DELIVER WHAT THEY OFFER!

After reading this complain they will start defending themselves! They will start crying saying BLAH! BLAH! BLAH!

But listen! Until I get my money back I am gonna forward these complain on most of the forum to let people know you are SCAMMER! UNPROFESSIONAL! They are selling something they don’t even know that!

SO BEWARE FROM WWW.ONLIVESERVER.COM AND WWW.ONLIVEINFOTECH.COM

SCAMMERS!

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Naveen Rajput
Noida, IN
Sep 22, 2014 6:32 am EDT

Dear Vomor, i
think you have some confusion thus you are so much angry. Dear actually there are some miss communication among us.we have the policy to reply to all our ticket holder with in 24 hours. if it not happen with you there must be some issue regarding mail & Contact No.

Note : if you are actual customer than please provide me your correct contact mobile no. And email id so that i could contact you.

Thanks
Naveen Rajput
+91-[protected]
info@onliveserver.com
onliveinfotech.com

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Naveen Rajput
Noida, IN
Sep 22, 2014 6:31 am EDT

Dear Vomor,

i think you have some confusion thus you are so much angry. Dear actually there are some miss communication among us.we have the policy to reply to all our ticket holder with in 24 hours. if it not happen with you there must be some issue regarding mail & Contact No.

Note : if you are actual customer than please provide me your correct contact mobile no. And email id so that i could contact you.

Thanks
Naveen Rajput
+91-[protected]
info@onliveserver.com
onliveinfotech.com

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