OnlineTires
reviews and complaints

I gotta say, I had a bit of a rough start with onlinetires. I ordered some tires through their eBay store and they sent me the wrong ones. It was an honest mistake, I think, but it still took them forever to send me the shipping labels to return them. I was starting to think I'd never get my money back. But eventually I did, and I decided to give them another shot.

I found a great deal on the tires I wanted on their website, and I didn't even realize it was the same company I'd had trouble with before. I was a little nervous after reading some of the reviews, but I went ahead and placed my order anyway. And you know what? It worked out great!

They charged my card right away, which made me a little nervous, but the next morning I got a notification that my tires had been shipped. And they arrived the very next day! I was so surprised - I didn't think anything could get to me that fast. And they were the right tires this time, too.

I'm really happy with my purchase from onlinetires. I got a great deal, the shipping was lightning-fast, and the tires are exactly what I wanted. Sure, there were some hiccups along the way, but in the end everything worked out just fine. I'd definitely recommend giving them a try if you're looking for some new tires.

I ordered two sets of tires from Onlinetires.com on a Sunday. I was really excited to get them because I needed them for my car. However, by Tuesday, I still hadn't received any information about my order. I was getting worried, so I decided to call them up and ask about it. I had read some reviews online that said they had trouble with shipping, so I wanted to make sure everything was okay.

The person on the phone told me that there were no problems with my order and that I should "expect a tracking number by 6:00pm". I was relieved to hear that, but when 6:00pm came and went, I still hadn't received anything. I decided to call them back the next day to see what was going on. Once again, they told me to "expect a tracking number by 6:00pm". I was starting to get frustrated at this point.

Finally, on the third call, I mentioned the previous two calls and was told that I would get an email immediately with tracking information. I did get the emails, but they were just notices that they had created the shipping labels. The tires still hadn't been physically shipped yet.

Eventually, the tires did arrive, but I was disappointed to find that one of the tires had a bulge in the sidewall. I took it to a tire store to have it dismounted, and they found a clean edge split in the bead. I watched them mount the tires, so I know it wasn't their fault. However, Onlinetires.com refused to take responsibility for it and blamed the tire store instead.

Overall, I was really disappointed with my experience with Onlinetires.com. They sell "old stock" tires and their customer service is really poor. I would recommend finding another place to buy your tires from, even if it costs a few more dollars. It's not worth the hassle and frustration to deal with a shady outfit like this.

I was looking for some new tires and came across OnlineTires. They advertised that they would match any price, so I thought I would give them a try. I found the exact tires I wanted on Walmart's website for a much cheaper price, and I had all the proof to show it. I spent almost two hours talking to OnlineTires, trying to get them to match the price. But they kept telling me they couldn't find the listing I was talking about. It turns out that OnlineTires was actually the third-party seller on Walmart's website, and it was their own listing. When I told them this, they refused to acknowledge it and wouldn't sell me the tires for the lower price.

I even spoke to Walmart's customer service, who confirmed that OnlineTires was the seller and had the tires priced as I had shown them. But OnlineTires still wouldn't budge. They even took down their listing on Walmart's website while we were talking, and they refused to sell me the tires for their own listed price. It was a terrible experience, and their customer service was even worse.

After doing some research online and in Facebook groups, I found out that OnlineTires has some very unethical business practices. They often leave customers with the wrong tire, price, or size, and they like to cancel orders under the guise of "fraudulent payment activity." Then, when you try to place the order again, they raise the price on the tires.

Overall, I would not recommend OnlineTires to anyone. Their business practices are shady, and their customer service is terrible. If you're looking for new tires, I would suggest looking elsewhere.

I ordered my tires from OnlineTires and was relieved to find that they had the right size tires for my vehicle. However, my experience went downhill from there. I was supposed to be able to pick up my tires 48 hours after placing my order, but after 72 hours, my order still hadn't been processed. When I called to inquire about my order, the person at will-call seemed clueless and told me that my tires might come in that night or the next day. I was frustrated and threatened to cancel my $900 order if I didn't have my tires by the end of the day.

After sending a nasty email with lots of exclamation marks, I received a call back saying that my tires had actually come in the night before and that the will-call person didn't know what they were talking about. When I went to pick up my tires, the process was disorganized and confusing. It seemed like they had hired people off the street to work there as day laborers.

To make matters worse, I asked if they sold all terrain vehicle tires, which their website indicated they did. A guy told me they had a couple of brands and to talk to sales. When I went to talk to sales, they told me they didn't sell those tires. I was so frustrated and called them idiots.

Despite saving $12 per tire compared to other retailers, I won't be buying from OnlineTires again. They really do suck.

I gotta say, I had a pretty bad experience with OnlineTires. I ordered some tires on a Saturday and was told they'd ship out on Tuesday. But when I called on Tuesday to check on the tracking, the agent told me that the order was placed and the tires were on the way, but the warehouse was closed and the tracking hadn't been updated yet. She promised to update me on Wednesday with a tracking number, but I never heard back.

I called again on Thursday and got the same agent. She said she'd check on the tracking, but we got disconnected. So I called back on Friday and asked again. She put me on hold for a while and then told me that she didn't have the tracking information, but the tires had been shipped. I reminded her that she had promised to follow up on Tuesday and demanded the tracking information immediately. She said she had emailed them and they hadn't responded, and asked me to wait until Monday for more information.

I reminded her that she had promised to call them on Wednesday, not email, and demanded the tracking information or cancellation of my order. She said she couldn't cancel it because it had already shipped, but couldn't provide the tracking information either. I asked again for the tracking information or cancellation, and she said she would "try to cancel it" and hung up on me.

When I called back, a guy answered the phone and was just as unhelpful. I'm stuck with an order that I can't get my hands on, and I have to wait days for a refund. Honestly, this company is terrible.

I recently ordered 4 Goodyear tires from OnlineTires, two in one size for the front and two in another size for the rear. At first, the price they gave me was good, but once I received the email confirming my order, the price had increased. The salesman, Chris, failed to mention that $75.00 of the price would come off in the form of a rebate. I wasn't too happy about this, but I decided to let it slide. Chris told me he had already filled out the rebate for me and submitted it.

However, when my order arrived, only the two front tires were included. I left a message for OnlineTires, but it took 2 days for me to receive an email from Goodyear stating that the rebate had been filled out incorrectly. I contacted Chris, who told me to forward him the email and my receipt, and he would correct it. But 2 days later, I received another email from Goodyear stating that the rebate was still not corrected. I tried to contact Chris again, but he didn't answer my calls or emails.

On August 13th, I received another front tire, making it 3 front tires and no rear tires. I tried to contact Chris again, but his phone went straight to voicemail. I called customer service 9 times before someone finally answered. I spoke with "David" and told him what was going on. I asked him to send me a return label for the three tires because I was over it. They couldn't get the rebates done right, and they couldn't even send the right tires out or return any calls. David said he would send me the return label as soon as we got off the phone, but I never received it.

I called again and spoke to "Kameel," who said that the return label would be issued in 24 hours. But I still didn't receive it. To make matters worse, when I came home today, I found a 4th front tire! My invoice clearly showed that there should be two of one size and two of another, but now I have 4 tires of the same size.

I will have to call OnlineTires again on Monday to see if I can get an answer and hopefully get the return labels. If not, I will have to contact my credit card company and get it taken care of through them. I will not be screwed out of over $1,200.00. Overall, my experience with OnlineTires has been frustrating and disappointing.

I recently purchased tires and rims for my 2011 BMW 328i E92 from OnlineTires. Unfortunately, my experience with them has been less than satisfactory. When I submitted my first claim, they made it difficult for me. Although I was awarded a new tire, it was shipped to me but I never received it. When I contacted them about it, they were rude and unhelpful. They showed me a picture of the tire supposedly at my apartment, delivered by GLS, but it was not there when I got home. To make matters worse, my second claim was denied. This happened during the same incident as the first claim. The tire shop refused to patch and repair the tire since it was on the inner wall. Now, I have two highly damaged tires that I paid a lot of money for, and they are not holding true to their road hazard warranty. It's very frustrating and disappointing. I will never buy from this "company" again. What a sham!

I strongly advise you to take your business elsewhere. My experience with OnlineTires has been a complete one-star service with prices that are five-star. I am very disappointed with their service.

I have sent them emails expressing my disappointment, but they have not been helpful. I still have to drive with two damaged tires, one that requires air fill up every morning and evening, and one that is damaged due to a pothole on the front passenger side. I am very worried about my safety, especially since I have a long commute for work and work 12-15 hour shifts.

I hope that OnlineTires will take responsibility for their poor service and provide me with the tires that I paid for. Until then, I will not be using their services again.

So, I was looking for some new tires and decided to check out Online Tires. I talked to this guy named John Munguia and he gave me a good price and said the tires were available. I ordered two Cooper Discoverer STT Pro tires and got a delivery confirmation for two. But when I went to pick them up, there was only one tire there. I was pretty upset, but I emailed John and he told me that the warehouse only sent one tire because the other one was messed up. He said they could give me a different tire or a refund. I didn't understand why they didn't tell me about this before they shipped the tires or why they charged me for two when they only had one. And why would I want a different tire? So, I asked for a return label and ordered a matching tire from Tires Easy. Then I emailed John to get a refund for the tire they didn't send. But he told me to email someone else because he couldn't help me. I thought that was pretty lame. I emailed the other person and they said they would give me a refund after they got the tire back. But I only got one tire, so I didn't understand why they needed both tires back to give me a refund. I emailed them a few more times, but they kept saying the same thing.

If I had known about all the problems people have had with Online Tires, I wouldn't have bought from them. It seems like they don't care about their customers and just want to make money. I hope they go out of business soon. But I'm not going to let them keep my money. I've told everyone I can about what happened and I've sent copies of my emails to the Better Business Bureau, PayPal, my credit card company, and Cooper Tires. I'm going to get my money back, even if I have to go there in person. Don't buy from Online Tires!

I ordered my tires from OnlineTires on February 3, 2022, and paid $710.45 in full with my credit card. The salesperson, John, put me on hold to confirm with his vendor that my tires were still available, and he assured me that they were. He also told me that my tires would be shipped within 3-5 days, and I would receive a confirmation email to track shipping.

However, after a week had passed, I did not receive any confirmation email from OnlineTires. I called them back on February 10th to inquire about the status of my order. To my surprise, John told me that my order was cancelled by them, and I was never notified about it. When I asked him why my order was cancelled, he told me that the tires were no longer available. I was confused because John had confirmed with his vendor that the tires were available when I ordered them. I asked to speak to a manager, but John told me that none were available at the moment. He promised that a manager named Anika would call me back.

It has been over a month since I have been trying to reconcile this issue with OnlineTires manager Anika. I have called them multiple times, but I have been put on hold for over an hour on multiple occasions. My calls have been disconnected, and I was even hung up on when I requested to speak to a manager. When I finally spoke to someone and requested to speak to Anika directly, I was told that she was not available to speak to. On the two occasions that I was able to speak to Anika, she promised to investigate the issue, locate my tires, and provide me with a 100% refund. However, I have not heard back from her or anyone from OnlineTires, and I have not received my refund. I have even sent them messages via their website and emails, but I have not received any response.

I have given up on calling them because I believe that they have my number on caller ID and will never answer my calls. I believe that they are a total scam company because I found out through postings on the Better Business Bureau (BBB) website and other business review websites that they pulled the same scam on multiple people and stole their money. To solidify my belief that they are a total scam, I recently went back onto their website to find the exact same tires that I ordered on February 3, 2022, posted as being available and for sale on their website.

I have opened up a fraud case investigation into this company with the City of Vernon California Police Department because this hack scam company is located in Vernon, CA. In addition, I am currently working with my attorney to file a criminal lawsuit against this company for fraud. Stay tuned!

I gotta say, I had a pretty rough time with OnlineTires. I needed new tires ASAP and saw that they had a set of 4 for a super cheap price. I was a little skeptical, but I went ahead and ordered them anyway. The website said that shipping was free and would take 1-3 days, which sounded great to me.

But the next morning, I noticed that one of my tires had a bubble and I needed the new ones right away. I tried calling OnlineTires three times, but no one answered. I started to think that maybe it was a scam. Finally, I got through to someone with a really thick accent and I realized that they outsource their phone calls overseas. Not a good sign.

I explained my situation and asked if I could pay extra to have the tires shipped overnight or 2nd day. They said it wasn't possible and that I would have to wait 5-7 business days. I was really frustrated because their website said 1-3 days. I asked why they had that claim on their website and they put me on hold. When they came back, they said it would be 3-5 business days. I couldn't believe it.

I was willing to pay extra just to get the tires shipped faster, but they didn't have any options for that. I decided to cancel my order and go with Tire Rack instead. They said they cancelled my order, but I didn't get any confirmation or proof of the transaction. I was worried that they were going to keep my money and not send me the tires.

The charge went through on my credit card, so I called them again. We got through to someone who said it could take 3-5 days for the charge to be refunded. I asked for a name, phone number, and confirmation email. His name was Jilles Almario and his phone number was ***473 x***. The email said the business was in Vernon, CA, but I'm not sure if that's true.

Overall, I had a really bad experience with OnlineTires. Their customer service was terrible and their shipping system was inadequate. I'm not sure if they're scammers or just really bad at their job, but either way, I won't be shopping with them again. If you decide to use them, proceed at your own risk.

I gotta say, OnlineTires has some pretty decent deals, but if you run into any issues, don't expect them to handle it like a pro. I've called them up a bunch of times, and every time they tell me they're taking care of it and that they'll call me back and send me an email to confirm. But guess what? No call back, no email, no nothing. And when I ask to speak to a supervisor, they always say they're not available. It's like they're reading from a script or something.

I'm pretty sure their call center is in the Philippines, even though they claim to be in California. A few weeks ago, I called them up and they said they'd send me a new tire and confirm it within 2 hours. But that was a straight-up lie. I thought they were taking care of the issue, so I even ordered another set of tires for my other vehicle. If I knew they were lying to me, I would've taken my business elsewhere.

Now, after 6+ calls, I'm still hoping they'll send me the tire I paid for that they lost. I left a message on the supervisor's voicemail today, but I doubt I'll even get a call back. It's a shame, really. I just want them to do what they say they're going to do.

I have to say, my experience with OnlineTires was not a good one. I placed an order on August 17th, 2021 and was given a tracking number. However, when I tried to track my order, it only showed that the label was created and nothing else. I was worried, so I decided to call them to see what was going on. They told me that there was an issue with the shipment and gave me another tracking number. Unfortunately, this one was the same as the first - it only showed that the label was created.

I was getting frustrated, so I decided to email them as well. Finally, on September 9th, 2021, they replied back and acknowledged that there was a problem with the shipment. They asked me if I wanted to wait for them to reprocess the order, but I told them that I wanted my money back. Unfortunately, I didn't hear back from them after that.

On September 28th, I received an email from them asking if I had received my tire. I replied back and told them that I hadn't and that I wanted a refund. However, they didn't give me a refund, so I decided to file a dispute through my credit card company. Unfortunately, the resolution came back today saying that because I had canceled the order, the dispute was invalid. I'm not giving up though - I'm going to continue with this dispute.

Honestly, I wouldn't recommend ordering anything from OnlineTires. They seem like scammers to me. Do yourself a favor and find another company to order from.

I bought 2 Cooper Cobra tires from onlinetires.com back in June. The day after the tires were put on my car, I noticed a big bulge on one of the sidewalls. I took the tire off and saw that there was a split in the bead area that wasn't caused by the installation. I talked to a few different people at onlinetires.com, including some managers, and they said they would give me a full refund for the bad tire if I sent them pictures of the defect.

But now it's been 3 months, and I've sent several emails and made several phone calls, and they're telling me they won't cover the cost of the defective tire. Their customer service is terrible. They lied to me about the refund, and they're taking weeks to respond to my emails. I can't imagine a worse company to do business with. They tell you one thing and then change their minds a few weeks later.

If you're thinking about buying tires from onlinetires.com, don't do it. If you have a problem with a defective item, you won't be able to get any customer service. It's better to pay a little more and buy from a reputable company that stands behind their products. Neither onlinetires.com nor Cooper Tires will help you if there's a problem.

I'm really disappointed with my experience with onlinetires.com. I thought I was getting a good deal, but it turned out to be a huge headache. I hope other people will read this review and avoid making the same mistake I did.

I recently bought four tires from Online Tires, and I gotta say, it was a pretty frustrating experience. I called up one of their salespeople to place my order and made sure to ask about their return policy. They told me that I wouldn't be charged for shipping if I needed to return the tires, which was a relief.

I asked them to ship the tires directly to my mechanic shop, and when they arrived, I was pretty surprised to find that they had no covers and were just loose. They shipped three of them together, but the fourth one didn't arrive until a week later. I had to wait two whole weeks before I could take them to my mechanic to get them installed.

When I finally got there, I was pretty disappointed with the quality of the tires. They looked pretty worn out and I didn't feel comfortable putting them on my car. I called up Online Tires to request a return label, but they told me to do it on their website. I did that, but they didn't issue the label until I called them again six days later.

To make matters worse, they refused to issue the label unless I paid for the shipment myself. It's been three weeks now, and the tires are still sitting in my mechanic shop with no solution in sight. I'm pretty frustrated with this whole experience, and I wouldn't recommend doing business with this company.

So, I was looking for some new tires for my car and I stumbled upon OnlineTires (onlinetires.com). I read some reviews about this company and most of them were not too good. But, I decided to give them a chance and called to order my tires. As many reviews have mentioned problems with ordering online, I thought it would be better to call them.

The gentleman that took my order had to wait a very long time to check on the tires. He said it was computer problems. After waiting for a while, he told me that they did not have the tires in stock and they had been back-ordered for a long time. (Where have I heard that before?) The tires I was looking for were Bridgestone S-04 Pole Position for the rear of my 350z, 235/50-17 #2. When I told him that the website said they were available, he said that their website doesn't keep up on what is in stock. (What a bummer!)

When I said that was strange and that there have been other problems reported with the company, he hung up on me. (What a rude guy!) I called back and asked to speak with Jonathan (from other posts it was mentioned that he was good to go to). I called a separate number (separate company) and talked with him, but no go. He said his company had such a large inventory of tires that their online inventory system couldn't keep track of it. (What a mess!)

I will have to side with most others on this company. BUYER BEWARE. (Don't waste your time and money on this company!)

This company is a total joke and a scam. My husband and I are so fed up with their shady business practices that we're considering taking them to court if we don't receive our refund soon. It's been almost a month since we ordered "out of stock" wheels that were conveniently out of stock AFTER they took our money. We received one email saying our order was cancelled and that we'd receive our refund soon, but it's been two weeks since we've heard anything from them. We've sent them countless emails and still no response. This is beyond ridiculous and I'm at my wit's end. If we don't get our $570 back by the end of the week, we're taking legal action. I strongly advise you to never do business with this company. They're a complete disaster and the worst company I've ever dealt with. I'm going to warn as many people as possible about their terrible service. I hope they go out of business, but not before we get our money back.

The process of ordering from OnlineTires was just okay for me. I wanted to speak with a live representative to place my order, but they told me that I had to do it online. I found that kind of strange, but I went ahead and placed my order anyway. However, I was disappointed to find out that my order wouldn't ship for two days after I placed it. I think that's ridiculous - why take my money and then make me wait so long for my product?

Before I placed my order, I called to make sure that I wouldn't be getting old tires. The representative I spoke to assured me that they only sell tires that are between 6 months and a year old, which was great to hear. The next day, I called back to order another tire from Leonardo Garcia. He was able to combine my second tire with my first order so that they would both ship at the same time. I thought he did a great job with that.

However, when I received my tires, I was extremely disappointed to find out that they were from 2012 according to the DOT. That means they were already 6 years old! I was furious about this, and it's the reason why I'm giving OnlineTires a 1-star review. I feel like they lied to me just to make the sale, and that's not okay. I don't think I'll ever order tires from them again.

I recently had an experience with OnlineTires that left me feeling frustrated and disappointed. On April 16, 2021, I placed an order for two tires with Order #***. However, it's now April 24 and my order is still "On Delay". To make matters worse, my credit card has already been charged over $300 for the order.

But that's not all. On April 19, 2021, I placed another order for two tires of the same brand and model through Wal-Mart online. Unfortunately, the wrong tires were shipped to me and Wal-Mart refused to take them back. I had to contact OnlineTires.com, who is the tire seller for Wal-Mart, to initiate a return. I received an email on Thursday asking for my receipt, order number, and photos of the tires, which I promptly provided. However, they were supposed to get back to me within 48 hours, but they did not.

I tried calling OnlineTires.com on Saturday, but they were closed for the weekend. Wal-Mart was unable to help me with the situation, and I am still struggling to get in touch with OnlineTires.com customer service to initiate a return. It's incredibly frustrating to deal with this kind of situation after waiting a week for shipping and delivery. I don't know how much longer I'll have to wait to get my tires returned so I can get a refund or have the right tires reshipped.

To make matters worse, the tires that were shipped to me were not even the correct ones. I ordered Pirelli Scorpion Verde tires, but was sent Pirelli Cinturato P7 tires instead. While they are the same size, they are physically a little taller and wider, which is not what I ordered.

Overall, my experience with OnlineTires has been less than satisfactory. I hope they can rectify the situation soon and provide me with the correct tires or a refund.

I am extremely disappointed with my experience with OnlineTires. I was in need of new tires for my car and decided to order them online since my tires are low profile and not readily available at local tire shops. I found the tires I needed on onlinetires.com and placed my order for 225.35. R20 tires on a Friday. The website promised delivery within 1-3 days, which was perfect since I needed them urgently for a trip.

However, after they took my money, they did not process my order until the following week and informed me that the tires would take 3-5 days to arrive. This was not what I had expected or wanted, as I had chosen OnlineTires for their quick delivery. When I called to request a refund, they refused to give me my money back.

To try and speed up the process, I asked for the tires to be delivered to the nearest pickup facility so I could collect them myself. However, OnlineTires locked my shipping and refused to unlock it, even though it was my money. I had no choice but to wait until the following Friday for the tires to arrive.

When they finally arrived, I was shocked to discover that they had sent the wrong tires! Instead of the R20 tires I had ordered, they had sent R14s which were not even close to what I needed. This was a huge inconvenience as I had to delay my trip until I could get the correct tires.

Overall, my experience with OnlineTires was extremely frustrating and disappointing. I would not recommend this company to anyone and will not be using their services again in the future.

I recently made a purchase of four tires from OnlineTires and I must say, I am not impressed. It has been a week since I placed my order and I am still waiting for my tires to arrive. According to their website, the tires should have arrived within 1 to 3 business days, but that is not the case. I am extremely disappointed with the service I have received from this company.

To make matters worse, my order was not even shipped to the state that it was supposed to be shipped to. I clearly indicated that I wanted the tires to be shipped to a city in Indiana, but when I received the tracking number, I discovered that my order was shipped to a city in Florida. This is unacceptable.

I had to call their customer service team multiple times because they never sent me an email with the tracking number. The first time I called, I was told that they would email me the tracking information, but they never did. I had to call them two more times before I finally received the tracking number. This was four days after I had placed my order.

When I finally received the tracking number, I discovered that my order was being shipped to the wrong address. I immediately called their customer service team and informed them of the mistake. They assured me that they would look into it and fix the problem. However, the next day, my order was still being shipped to the wrong address.

I am extremely frustrated with the service I have received from OnlineTires. I do not recommend this company to anyone. It seems like they are either a scam company or a company with terrible customer service. Either way, I am extremely disappointed with my experience.

Contacted Onlinetires.com by phone and spoke with a sales rep before ordering four Goodyear Eagle Sport tires size 215/50/17 to verify price, availability, age, rebate & details. Had asked when the tires were manufactured or what were the DOT dates and was told the could not guarantee or disclose the dates but rest assured they were made within the year or are not likely over a year old. In addition, I verified a $75.00 Goodyear rebate was applicable and that these were not closeouts, however they now no longer have them on their website for sale. An order was placed on 9/22/2020 with an email confirmation of same on that day but without an invoice. I emailed them same day requesting an invoice and have never received one. Tires were received on 9/27/2020 without an invoice, Date of manufacture on 3 tires is the 42nd week of 2018 and the 29th week of 2017 on the 4th tire, which makes them at least 2 years old, service life of tires is 6 years from date of manufacture. Called Onlinetires.com and sent them several emails requesting the invoice (which is required for Goodyear rebate submission) but never received one. Every other Online tire site I've purchased from in the past will include an invoice by email and also a physical copy mailed. Am requesting a $112.00 refund for 1/3 of the value of the tires due to their age and an additional $75.00 for the rebate I can not submit without the invoice they have not been able to provide

For an unknown reason, I had to pay their additional fees that weren't essential.
I ordered tires and they decided that I needed a warranty, so they just charged me for that.
Thank god I often check my bank account and I saw this extra charge, so I immediately called them and asked to refund because I don't need their warranty. They agreed to do it, however, it's been a month since I called them and there's no sign of my money.
If you advise me to call me, believe me, it's useless, they always same the same thing...

I would not recommend this scam site to anyone! I made an order over a month ago and still haven't received anything. OnlineTires customer service rep promised to help me, but they never did anything. Last time I contacted OnlineTires they said that my order was on its way and asked me to be more patient. They also said that they can't do anything to help and all I need to do is wait. Well, I'm still waiting and I really doubt I'll ever get my order!

I bought two sets of the tires from the company www.onlinetires.com. I was really disappointed, ‘coz the set included also the gift card for amount of $80. I thought to get two of them, but instead I got nothing. I sent multiple emails and asked to cancel the order, if they couldn’t provide it on time, but no one replied to my emails. Total rip off. I wonder if there are other people, who had the same experience. Let’s share views about this website.

NEVER EVER use Onlinetires.com for ANY of your purchased. Worst experience ever and terrible customer service. How can a company if you can call this a company be in business.

Just save a lot of people some trouble AND CLOSE PERMANENTELY.

I ordered tires on June 4, 2010, but when it became June 20 and the tires had not arrived I tried several times to cancel the order. However, no one answers the phone listed on the web page or the office number provided by my bank. I also sent several emails with no response. I should of just hung up on the salesman when I was ordering. He could not get the order right and kept giving different prices. These guys suck.