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CB Credit Cards Review of Onevanilla Visa
Onevanilla Visa

Onevanilla Visa review: Rip Off 1

S
Author of the review
9:45 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I was given a OneVanilla Prepaid non re-loadable as payment for a debt. Since I was given the card I went to the OneVanilla web page (https://www.onevanilla.com) logged in, registered the car, (done with zip code only), added a PIN number to the card, (done with zip code only) checked the balance, which shows a credit of $280. I have had the card for a week now, every day I try to use it.
Now every POS system I go to declines my card as having insufficient funds, I can't spend it online, I can't spend it at a business in person, I can do nothing with it, INCOMM/VISA took my money, in exchange for a service that they are not providing. I can't call because I can't pay my phone bill, I have to hunt down a pay phone, or borrow one, and then I get a computer that just gives me a balance check, NO CUSTOMER SERVICE!

Update by spiritglove
Apr 05, 2013 10:12 am EDT

The PIN is not done by zip only, but I can't edit my complaint

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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karen lancaster
Columbus, US
Jan 21, 2014 9:12 am EST

Yes I have purchased ur card Friday to use on line and I still Havent received what I purchased from a game site! plzzz contact me at [protected] my email was hacked so u cant send by email . plzzzz call me ty