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1.0 1105 Reviews

Omegle Complaints Summary

8 Resolved
1096 Unresolved
Our verdict: If considering services from Omegle with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Omegle reviews & complaints 1105

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Newest Omegle reviews & complaints

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S
2:30 pm EDT

Omegle irrational behavior

On the thirtieth of June 2019, I was on the website Omegle.com for the sole purpose of talking to strangers ("Talk To Strangers!" is the second largest thing on the website, after the name Omegle) and after about 30 minutes, I was shown a white screen which said I had been banned.
After reviewing the terms of service on the main page, I concluded that there was no reason whatsoever for my being banned, with the only possible exception that somebody reported me for doing something wrong. The website claims that video is monitored. It seems, however, that reporting someone will automatically ban the video stream in question without any verification as to the veracity of the complaint.
In other words, anybody can report anybody else, for any reason, whether they are doing anything wrong or not, knowing that person will be banned.
I fully understand that many people ignore the terms of service and, by all means, should be banned. Omegle, however, needs to understand there are also many people being banned without any justification, simply because somebody clicked the "report" button.
If the video is indeed monitored, as the website claims, then complaints should be followed up by a moderator who could then determine the validity of a complaint, and only then take whatever action may be necessary.

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H
5:48 am EDT

Omegle "i'm not a robot" verification

Every time I try and get on Omegle and start a chat. The "I'm not a robot" checkbox will pop up and ill click on it and it will go to chat, but after the i try and go to another chat the box will keep popping up every time and i could never chat since I'm trying to get verified and the verification will never go away. Even when i refresh the page it still does it and it's very aggravating.

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J
2:28 am EDT

Omegle banned for no reason

I was live streaming some xbox out of boredom and had a few people actually enjoying my stream through the chats and after a while my screen just went white and then it said I was blocked I myself was doing nothing wrong just playing some games and if it was against terms of service so be it I can stop but the fact that a man playing a game gets blocked while others with their dongs out do not does puzzle me and for anyone wondering no nudity was not in the game it was a racing game f1 2019 to be exact

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K
10:22 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Omegle - banned

I was using the site Omegle in an appropriate way trying to meet new friends. I was under the interest "TikTok" and all of a sudden, a screen popped up saying that I was banned. I did nit do anything wrong and did not violate any rules of the site. i would like to continue using the site and I am upset for being blamed and banned when I did nothing.

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I
8:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Omegle omegle

I have been unfairly banned from Omegle. I didn't actually do anything wrong. My public IP address is 2806:1000:8200:3b19:20ab:b4e4:f885:4798. I would appreciate it if I could be un-banned. Once again, I was only talking, and I didn't break any rules. So one moment I was talking to this nice girl, and we were talking about music. Then she skipped me and all of a sudden, I was kicked out of the website, and a message popped up on my screen saying I was banned. I have been doing research and reading Omegle's policies. I broke none of them. I also left feedback on another website. But when I go to omegle's home page, it let's me stay there. but as soon as I try to talk to someone, it kicks me out. And there is no "send feedback" option on the home page.

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H
4:19 pm EDT

Omegle I am complaining about getting banned for no reason

I have been banned for more than 2 weeks now and I did absolutely nothing I have tried searching how to get un-banned but all I got is to wait and I have waited ofr more than 2 weeks now and still im banned so please tell me what I did and please un-ban me because its really annoying im just trying to make new friends and I am a really loney person it was nice talking to strangers and telling them about myself so please un-ban me im begging you,

Thank you please respond asap.

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D
3:52 pm EDT

Omegle being banned for no reason

About 2 months ago I was on Omegle and I saw a lot of guys with their penises out in the open then you have the females that do sexual things, and then you have all of the child porn, then you have all the other inappropriate things that you can think of. so basically I got banned for no reason, and then you have all of the stuff that i mentioned up there and they still dont get banned. We are getting banned for no reason. We do nothing and all these people do disgusting things and then I get on the next day and they are still there, I just wanna know what I did. If there is anything you can do to unban me! That would be fantastic! Thank you

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A
1:27 pm EDT

Omegle public nudity

Me and my friend were trying to talk to others because we were bored and when we were paired with someone new the image was saw was horrendous and disturbing. It was a completely naked man. EVERYTHING was showing. We quickly skipped to the next person and while still flustered were greeted by a new man who quickly stood up and flashed his penis at us. We then proceeded to close the app. When we went to open it up later, with new filters involved may I add, we found WE had been banned. Although it may be for the better that we cannot view the site anymore we were not the abusers of the rules of conduct. We were merely victims.

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J
9:30 am EDT

Omegle user showing child porn in your website.

Yesterday, I was browsing through Omegle when I came across a woman doing sexual activities with a girl no older than five years old. I'm unsure if it was a stream or a live cam. I immediately exited the chat and wondered what I should do. Figured the best thing to do is to write this here today in order to let you know what some users are doing in your website. I hope something could be done (moderating or supervising what type of content people show in the website). Again, I really hope something could be done. Thank you.

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H
12:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Omegle not working

When I go onto the Omegle video chat the other persons screen is just a loading screen and they say my screen just loads too. I can't hear them we just type I need to find a way to fix it. it has been like this for my whole time on Omegle so I just need some help please. if you can suggest any ways I could fix it that would be so helpful. thank you!

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J
2:02 am EDT

Omegle child pornography

Me and my friend were on Omegle just for fun and decided to go on the unmoderated section. We found the usual horny men that we're used to laughing at, however, we saw something that was just unacceptable. We just skipped someone and then the next person's camera showed a little girl with red hair, who looked under five years of age, sucking a grown man's penis. I just remember saliva coming from her mouth as she pulled off. We quickly skipped him but now we cannot get the image of her out of our minds. We are frustrated because we can't do anything to help her out or anything to incarcerate him. I also came across someone who said that he had links to porn involving children aged 9-14. I write this complaint in the hopes that you are aware that your website is being used to support the abuse of children and possibly the trafficking of children and child pornography. Please do something.

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C
1:45 am EDT

Omegle child pornography

I decided to go onto the unmoderated section of omegle and saw a girl (looked about 5) giving a grown man a blowjob. I dont know if you guys can do anything about this, but please try. That child is getting abused and he is showing unsuspecting people for his own pleasure and its [censored]ing disgusting.

I wasnt able to get any sort of evidence since he stayed on for about 5 seconds.

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S
9:01 pm EDT

Omegle I was wrongfully banned

i have not and will not violate any of the terms of service for omegle. i was wrongfully banned for reasons i can only describe as childish and petty. the last stranger i spoke to reported me simply for having a differing political opinion than him. he asked what i considered leftist propaganda and then when i gave him my answer he left and i found that i couldn't move on to the next person because i have been banned. please fix this as soon as possible.

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L
2:42 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Omegle I got blocked for no reason

last night my idol was on and i was on with him and we were talking and it kicked me off of the "call" and said banned and was not fair it was tuesday june 25 th yesterday and my other idol was on today and i could not join please un ban me because i did nothing. my parents allow me to be on the app and i am 16 years old and is not fair at all for me or anyone who gets banned for no reason. this is a reason which is not fair and other people have had other problems with this i have seen so far so i just want to inform you its not fair to do that to some and not all but i did nothing so please un ban be by tonight please if possible or respond Thank you you listening to my letter . from

Kate Lynch

Read full review of Omegle and 3 comments
Resolved

please unblock me i did nothing and i wanna have fun on the app but cant if i cant use it. It is a very fun app and i would love to use it again but please unblock me my brother got me blocked an dits not fair

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J
J
janó
Budapest, HU
Mar 09, 2023 2:48 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Sajnos pár perce kitiltottak teljesen igazságtalanul Egy pár napja kitiltottak helytelen viselkedés miatt.Gondolom észrevették hogy ez nem történt meg hisz nem láttam és nem látott senki.Most visszakapcsoltak és egy ora mulva kitiltás ugy hogy az omegle nem hozott össze senkivel. Akkor mi a bűnőm ?Semmi értik semmi.Tetszik az omegle de ha nem engednek itt lenni akkor nem probálkozom.De ez A MAGUK HIBÁJA ÓRIÁSI HIBÁJA

Nem tudom megosztani a hibámat mert nem volt senk nem látott és én se senkit!

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P
pip l
, US
Aug 11, 2022 12:42 pm EDT

hi, i have just been banned for no reason, it said possible bad behaviour but i did nothing wrong, please un ban me and and take me off your algorithm for computer banning

thank you

S
S
Sus.
Hospitalet de Llobregat, ES
Jul 27, 2022 5:45 am EDT
Verified customer This comment was posted by a verified customer. Learn more

What the hell. I'm banned from Omegle for the second time. the first time I had inappropriate behavior, but now? I did nothing, maybe is that everyone skips me and Omegle mods thought I was a troll or something? I'm sure I'm not the only one. Omegle should not allow people that hide their cameras and search for women to "talk"... Bro, last time I used the app I was 30 straight minutes waiting for someone to talk, and everyone was just people m*********** and skipping me for no reason. This isn't cool at all, Omegle. unfair bans and still a lot of problems. I can only ask you to unban me, or something.

ComplaintsBoard
G
3:37 pm EDT

Omegle banned

I was recently banned on this app. I believe someone reported me just to do it. I have never done anything inappropriate or harassed anyone on here. I would greatly appreciate it if u can help me resolve this issue. I would love to be able to get back on as soon as possible and talk to new people. Many people I have met on here I have become close friends with and I enjoy to meet many more. So if u may please help me with this problem once again its greatly appreciated.

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B
7:06 pm EDT

Omegle ban

Monday, June 24th around 3:30, I was chatting with people and making friends on Omegle. No spamming, no music, no inappropriate behavior. Just having fun. The person I was chatting with said he was going to get off, so we said our goodbyes. I clicked next and all of the sudden, I was banned. I can't figure out why. Will the ban be lifted? I'm 17 years old and have permission from my guardians. I will be turning 18 soon.

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L
6:21 pm EDT

Omegle banned for no reason

So i just got banned on omegle AGAIN for doing literally nothing...i was just searching for cool people to talk with! I wore like a nude shirt and i think thats why i got banned?But for real tho if u cant even distinguish my skin color from my shirt...Idek if anyone is ever gonna read this but i hope you can unban asap because i really enjoy using omegle in my freetime and chatting with people!

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D
3:00 pm EDT

Omegle omegle

Someone exposed themselves to me and my friend on this website. That should not be allowed. We also experienced demonic people. There were people trying to scare us. We are only young teens and we don't like it. There should be an age restriction. We are now scarred for live from the experience we had on your website. There should be a only girls website, so we can talk and not be afraid.

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S
Septic Topix
, US
Jul 01, 2019 2:51 pm EDT

there IS an age restriction. You just didn't bother to read the terms of service. It's right there at the bottom of the main page. Sure. some people ignore the rules. It sounds like you ignored the rules too. Get over it!

A
A
Anita Bawnghit
, US
Jun 21, 2019 3:24 pm EDT

Maybe pick up a book and leave the internet to the adults.

ComplaintsBoard
G
12:16 am EDT

Omegle poor service

I was banned for no reason please read this in it's entirety.

I was on omegle this evening 6/20/19 at 8:36pm when i was doing card tricks and slight of hand magic tricks. about 2 minutes into getting nothing but good feedback. as i set up the trick for the next person i get a message on screen saying i'v been banned. Grown men flash there junk to other adult's and children on your site and nothing is done about that if you do very little is done about it. I was hoping to spread my talent through your website and share my magic tricks with people but i get a ban in return.
no one i crossed would have found me offensive in anyway other than one guy who said the N-word to me called me a fat a** unknowing of my appearance because my webcam was facing my desk no skin was showing except for my hands to proceed with my slight of hand and card tricks. I am just curious why you don't get rid of the bad on your site but instead u keep the bad and get rid of good. I am expecting an answer if i don't get one within a week. You can say goodbye to your website. and yes this is a threat. and ill set an alarm on my phone for the last 24 hours of that week. You people do a Terrible job of monitoring your site and taking care of it. You care so little That you would rather not fix the problem but ignore it. You got 1 week to reply and give me a solid answer on why i was banned. You got until 6/27/19.

ps- you banned the wrong person

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K
2:00 am EDT

Omegle uneducated ban

I was using omegle when all of a sudden it tells me I am banned. I did not say anything or do anything to harass anyone. I did nothing wrong. I read the guidelines and then had a couple video chats but then a message popped up on my screen that I was banned. There was also a man that showed his private area and I was not in the adult section of the website. Omegle please resolve ths issue.

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Omegle In-depth Review

Website Design and User Interface: The design of Omegle's website is simple and straightforward. The user interface is clean and easy to navigate, making it a breeze to use the platform.

Ease of Use and Navigation: Omegle is incredibly easy to use. Simply visit the website, click on the "Start a chat" button, and you'll be connected with a random stranger instantly. The navigation is intuitive, allowing users to easily switch between text and video chats.

Features and Functionality: Omegle offers a range of features to enhance the chatting experience. Users can choose to have text or video chats, and there is also an option to add interests to match with like-minded individuals. The platform also allows users to share files and send links during the chat.

Privacy and Security Measures: Omegle takes privacy and security seriously. Chats are anonymous, and the website does not require any personal information to start a chat. However, it is important to note that since chats are anonymous, users should exercise caution and avoid sharing sensitive information.

User Base and Community: Omegle has a large and diverse user base, making it easy to find someone to chat with at any time. The community is generally friendly and open-minded, but as with any online platform, there may be some individuals who do not adhere to proper etiquette.

Customer Support and Responsiveness: Omegle provides customer support through their FAQ section, which covers most common questions and issues. However, the responsiveness of the support team could be improved, as it may take some time to receive a response.

Mobile Compatibility: Omegle is compatible with mobile devices, allowing users to chat on the go. The website is responsive and adjusts well to different screen sizes, providing a seamless experience on smartphones and tablets.

Advertising and Monetization: Omegle is a free platform and relies on advertising to generate revenue. While there are some ads on the website, they are not overly intrusive and do not significantly impact the user experience.

Overall User Experience: Overall, Omegle offers a unique and enjoyable chatting experience. The website design and user interface are user-friendly, and the range of features available enhances the overall experience. While there are some privacy and security measures in place, users should still exercise caution when chatting with strangers online.

Pros: - Simple and clean website design - Easy to use and navigate - Range of features to enhance the chatting experience - Large and diverse user base - Mobile compatibility for chatting on the go

Cons: - Customer support responsiveness could be improved - Some individuals may not adhere to proper etiquette - Users should exercise caution when sharing personal information

How to file a complaint about Omegle?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Omegle. Make it specific and clear, such as "Unexpected Ban from Omegle without Reason" or "Poor Video Quality on Omegle".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Omegle. Include key areas such as:

  • The specific problem you faced, whether it was technical issues, user conduct, moderation concerns, or privacy matters.
  • Any relevant transactions or interactions you had with the company, including dates and times if possible.
  • Describe the nature of the issue in detail, explaining what happened and how it deviated from your expectations.
  • Include any steps you took to resolve the issue with Omegle, such as contacting customer support, and the responses you received.
  • Explain how the issue has personally affected you, whether it was wasted time, emotional distress, or any other impact.

5. Attaching supporting documents: If you have any screenshots, chat logs, or other documents that support your complaint, attach them to the form. Be cautious not to include sensitive personal information in the documents you upload.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you may have incurred as a result of the issue with Omegle. In the 'Desired Outcome' field, describe what resolution you are seeking, such as an account unban, an apology, or a service improvement.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Omegle on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so it is important to check back regularly.

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