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Omegle
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www.omegle.com
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1.1 1115 Reviews

How responsive is Omegle's customer service?

8 Resolved
1097 Unresolved
Very poor 🤒
We don't know much about how Omegle handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Omegle and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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Omegle reviews and complaints 1115

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Newest Omegle reviews and complaints

ComplaintsBoard
C
4:20 pm EST

Omegle i got banned

i got banned for using split cam because i have no camera and i was having fun until i got banned out of nowhere

Desired outcome: id like to get unbanned

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T
11:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle I got banned and i don't know why

I was on omegle and the only thing i was doing was telling jokes then i was banned and i dont know why.

Desired outcome: i don't want to be banned for no reason and i would like to hear why i got banned, either i accidentally said something offensive and its my fault or its a mistake.

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Y
10:23 pm EST

Omegle baneo

no hice nada y me banearon solo entre al dia siguiente y no podia hacer nada por favor ayudenme a yo poder hablar por hay

Desired outcome: poder hablar por omegle

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ComplaintsBoard
Z
7:34 am EST

Omegle i have been banned

i got banned after my browser put up an applicaton called manycam and showed my xbox gameplay

Desired outcome: to be un banned

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A
8:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle banned for bad reason

Sometime around 7:40, I got banned off of the video chat thing for no good reason. all I did was play goat simulator and use an IR camera to record myself, I saw nothing wrong with doing those things because I was just playing games on the gaming tag. all I can ask for is for your company to hire better moderators and for me to get unbanned

Desired outcome: please unban me and hire better moderators

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M
9:22 pm EST

Omegle I got banned for nothing

So I did not do any inappropriate behavior and it banned me and i don't know what to do. The date I got banned is 1/30/2022

Can you guys unban me and resolution for this time is 8:00

I wanna talking and I took off my shirt to show my muscle that all I did and it banned me please unbanned me.

Desired outcome: I would like to apologize for my action if I did anything please unbanned me. I'm so sorry for my action if i did anythings worng

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ComplaintsBoard
D
12:18 am EST

Omegle Banned for no reason (omegle)

I was banned on omegle for violating their rules. But I didn't violate their guidelines still I got banned I dont understand why . here by I request omegle to un ban me and I apologize if I did something wrong

Thankyou

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ComplaintsBoard
P
2:43 pm EST

Omegle I was banned

I was just on omegle having fun messaging people and then it says I was banned from the site and I have no idea why

Desired outcome: Please unban me or at least let me know why I was banned

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ComplaintsBoard
G
2:13 am EST

Omegle Omegle shields it's pedo platform from art

I'm a jazz dancer. I entered the platform to dance for people. I play some really wonderful Latin music and begin dancing. A black screen teen urges me to take off my clothes, feverishly typing-out compliments -- when I refuse, the black screen tells me to f----k my father. I next him and move on. Now I see a ceiling which, as I'm dancing, morph's into a gargantuan blood engorged phallus -- the owner of it begins aggressively stroking it. Patrons of the site tell me they like Omegle for the sexual freedom it allows them -- the males who pleasure themselves on the site are looked upon as extremely confident, courageous even. Me? I want to dance for people. So I 'next' the throbbing member. BANNED. I'm confronting a white screen telling me how dirty and disgusting I am. I'm directed to a member of Leif K Brooks' faithful harem feverishly making love to a teddy bear to the sound of slot machines and the Latin music I am no longer dancing to. Sorry, Leif, I've more productive ways to use my energy. Guess I'll have to dance for myself.

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ComplaintsBoard
O
8:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle mistake ban

i was on omegle one night, closed it after talking to a few people. the next night i go on and it says that my network/device has been banned. please fix this mistake it is very frustrating. i never did anything against the guide lines and have waited a while yet the ban has not gone away. this is my 2nd mistake ban and this one is more frustrating than the rest!

Desired outcome: unbanned

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M
M
MASON DUTTON - STUDENT
, US
Jan 30, 2022 11:51 pm EST

Same thing happened to me. I want to be unbanned.

ComplaintsBoard
A
1:49 pm EST

Omegle Banned for no reason

I am not able to video chat on omegle please resolve my issue

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S
7:11 pm EST

Omegle ip banned for no apparent reason.

Ip banned for no reason. Haven't used the website in months and I come back to it to see that I have randomly been network banned. I don't understand how did I get banned if I barely ever use the website. I want to know if I can get this issue resolved so I can go on omegle again. there are people who I see do inappropriate things on the site and never get banned nor punished but I get network banned for no reason.
Thank you in advance.

Desired outcome: to get unbanned so i can enjoy omegle again.

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ComplaintsBoard
C
11:18 am EST

Omegle banned for no reason?

Hello.
I was streaming a little while playing a game, and talking to everyone I came across, and all of a sudden the site banned me from randomchat. Is it possible to fix this problem? I don't think I broke the rules.
I've heard that the bot gets automatically banned when too many people swipe my webcam, that's really a nasty problem, knowing that Omegle is pretty much the only kind of worthwhile quality random with as little pervert as possible in all kinds.

Desired outcome: removal of ban

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C
8:51 pm EST

Omegle Banned for no reason

So I'm a regular on omegle. And I was chatting with a person and out of the blue I got banned for no reason at all. Iam so upset at omegle and I have tried waiting to see if it would go away but it hasn't and it has been more than a week i have been banned. I'm so disappointed in this website. I have tried to change my vpn but I shouldn't have to pay for omegle to fix this silly mistake they made. I hope you guys will fix this because I love omegle and I tell my friends about the website but what has happened Im so let down. I really hope you guys come and fix this for me. Thank you

Desired outcome: I hope omegle unbans my computer of vpn so I can go back on and have fun.

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ComplaintsBoard
C
4:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle Company

Ok I was letting my friend use my computer and I was gonna use my omegle on my phone and it said I'm banned and my friend said he did sum bad that was not me that was him I'm sorry for whatever he did please unban me it won't happen again I'm sorry.Can yall help me please I'm sorry I will never let him use my computer again.I really like talking to the people and gettin to know them omegle has really help wit my social anxiety I jus hope y'all can forgive what my friend did I'm sorry it won't happen again I shouldn't have to be ban for something I didn't do

Desired outcome: I’m banned for something I didn’t do

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P
8:15 pm EST

Omegle bots

there are so many bots, please fix them in omegle website. especially the
hey f 20 lol one
its sooo annoying
it happens everyday everytime.
i dont know the client no or ehat even is that.
i would like the bot to be removed please.
thank you for reading this and i really hope you work on this as this really hampers with the site's efficiency, i mean where are your moderators? i have made many aweosome friends from this website but please, please please please remove the bots!

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A
4:06 pm EST

Omegle unreasonable ban

i am 18 years old looking for a boyfriend and for some reason i got banned for no reason, i hope to be un banned as soon as posible so i can contineu looking for the love of my life

Desired outcome: get unbanned

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ComplaintsBoard
D
2:43 am EST

Omegle error connecting to server?

I keep getting an error saying Error connecting to server. Please try again.
I looked it up and it says you get this error when getting banned? I have been on Omegle 1 time for 10 min and I did nothing I can think of to get banned am I banned or is it a glitch. is there a way to see why I'm banned? I've tried to do everything I can and I am scared to use a VPN because it says trying to avoid a ban it's against their terms of service but I'm not sure if I'm banned or not

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L
8:06 pm EST

Omegle i was banned for no reson

i was just on omegle mining my business then i went away rom my cam for not even 5 mins and i get back to it saying im banned. and i dont do any of that nasty stuff and show their private parts of their body so i really hope this can be resolved

Desired outcome: unbanned

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K
3:42 am EST

Omegle Why am I banned

I just got this computer and was hopeing to use omegal cause it seemed like a enjoyable app but it seems that im banned whnever I get on and im not sure why like I have never playyed this games or app in my lifw but my sister has I think and she got banned so I think cause shes banned im banned and I would like for you to get me un banned now do it fr im niot [censored]ting you im pissed and I will give yall the wost ratting ever so un banned me now! Its not my fault my sister is stupid and cant follow the rules pleases il begging you! 1111

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Omegle In-depth Review

Website Design and User Interface: The design of Omegle's website is simple and straightforward. The user interface is clean and easy to navigate, making it a breeze to use the platform.

Ease of Use and Navigation: Omegle is incredibly easy to use. Simply visit the website, click on the "Start a chat" button, and you'll be connected with a random stranger instantly. The navigation is intuitive, allowing users to easily switch between text and video chats.

Features and Functionality: Omegle offers a range of features to enhance the chatting experience. Users can choose to have text or video chats, and there is also an option to add interests to match with like-minded individuals. The platform also allows users to share files and send links during the chat.

Privacy and Security Measures: Omegle takes privacy and security seriously. Chats are anonymous, and the website does not require any personal information to start a chat. However, it is important to note that since chats are anonymous, users should exercise caution and avoid sharing sensitive information.

User Base and Community: Omegle has a large and diverse user base, making it easy to find someone to chat with at any time. The community is generally friendly and open-minded, but as with any online platform, there may be some individuals who do not adhere to proper etiquette.

Customer Support and Responsiveness: Omegle provides customer support through their FAQ section, which covers most common questions and issues. However, the responsiveness of the support team could be improved, as it may take some time to receive a response.

Mobile Compatibility: Omegle is compatible with mobile devices, allowing users to chat on the go. The website is responsive and adjusts well to different screen sizes, providing a seamless experience on smartphones and tablets.

Advertising and Monetization: Omegle is a free platform and relies on advertising to generate revenue. While there are some ads on the website, they are not overly intrusive and do not significantly impact the user experience.

Overall User Experience: Overall, Omegle offers a unique and enjoyable chatting experience. The website design and user interface are user-friendly, and the range of features available enhances the overall experience. While there are some privacy and security measures in place, users should still exercise caution when chatting with strangers online.

Pros: - Simple and clean website design - Easy to use and navigate - Range of features to enhance the chatting experience - Large and diverse user base - Mobile compatibility for chatting on the go

Cons: - Customer support responsiveness could be improved - Some individuals may not adhere to proper etiquette - Users should exercise caution when sharing personal information

How to file a complaint about Omegle?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Omegle. Make it specific and clear, such as "Unexpected Ban from Omegle without Reason" or "Poor Video Quality on Omegle".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Omegle. Include key areas such as:

  • The specific problem you faced, whether it was technical issues, user conduct, moderation concerns, or privacy matters.
  • Any relevant transactions or interactions you had with the company, including dates and times if possible.
  • Describe the nature of the issue in detail, explaining what happened and how it deviated from your expectations.
  • Include any steps you took to resolve the issue with Omegle, such as contacting customer support, and the responses you received.
  • Explain how the issue has personally affected you, whether it was wasted time, emotional distress, or any other impact.

5. Attaching supporting documents: If you have any screenshots, chat logs, or other documents that support your complaint, attach them to the form. Be cautious not to include sensitive personal information in the documents you upload.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you may have incurred as a result of the issue with Omegle. In the 'Desired Outcome' field, describe what resolution you are seeking, such as an account unban, an apology, or a service improvement.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Omegle on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so it is important to check back regularly.

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