Menu
Omegle Customer Service Phone, Email, Contacts

Omegle
reviews and complaints

www.omegle.com
www.omegle.com

Learn how the rating is calculated

1.1 1115 Reviews

How responsive is Omegle's customer service?

8 Resolved
1097 Unresolved
Very poor 🤒
We don't know much about how Omegle handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Omegle and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
Verified
The authenticity of the customer service contact information for Omegle has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Omegle reviews and complaints 1115

Filter reviews by rating
5
8 reviews
4
0 review
3
0 review
2
2 reviews
1
0 review
Sort by:

Newest Omegle reviews and complaints

ComplaintsBoard
I
8:43 am EST

Omegle omegle chat - banned for no reason

I was using omegle chat for some while and was skipping the unwanted video chat. While I was skipping some chats, suddenly I got a message that Im banned from Omegle and got redirected to omegle adult chat. Now, whenever I access omegle.com it says Im banned. I did no wrong, but got banned. Banned for no reason. Not able to understand why I was banned while I did nothing wrong. Can anyone unban me please?

Read full review of Omegle
Hide full review
ComplaintsBoard
B
12:02 pm EST

Omegle fake profile created using my number

Hi.. someone has created a fake profile using my number. I'm receiving calls and texts from unknown phone numbers I'm getting harassed everyday by many of users. I'm attesting the screenshot along this complaint. I'm a girl and it's very difficult for me to tolerate all this. All these things are giving a mental trauma I request you to please help me and remove that post and profile. I'll be really thankful. Please help.

Read full review of Omegle
View 0 more photos
Hide full review
ComplaintsBoard
M
11:17 am EST

Omegle omegle - banned

I haven't used Omegle for more than 6 months on my computer (only the mobile version on my phone) and now I see that I am banned? For what? I have encountered so many people who behave inappropriately (I am not talking the adult version) and I am the one being banned? If the chats are being monitored for inappropriate behavior, why am I the one being banned and not those people? I have lied on purpose a few times that I am a minor (under 14 years old) and those creeps still continued sending inappropriate messages and suggestions! Fix your system!

Read full review of Omegle
Hide full review
ComplaintsBoard
C
11:07 am EST

Omegle ban

I was on omegle and then all of a sudden I was banned. I hadnt done any of the [censored] thats obviously not allowed like going naked and [censored] but somehow I got banned. Maybe it was the dude who told me to say [censored] or maybe it was because I was vaping but idk. I am only 15 so I wouldnt of done any nude [censored]e so I literally dont know how I got banned. Any help is much appreciated

Read full review of Omegle
Hide full review
ComplaintsBoard
O
4:02 am EST

Omegle banned

I Just got banned on this site for "inappropriate behavior". As a 14 year old girl I would not do anything inappropriate on this website and was hoping that there is some way you could un-ban me? When I tried to reopen the site, I was able to get on but as soon as the video chat started, I got kicked off. there was a text box that said that i have been banned for violating safety guidelines and for inappropriate behavior. hopefully this was just a mistake that can be fixed? thank you!

Read full review of Omegle
Hide full review
ComplaintsBoard
S
7:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle banned

Um I just got this phone from my cuz and I reset it but it says im banned and it wasnt me? Can I get unbanned. I really want to talk to people and make new friends. Like I said, I reset the hole phone to its origional settings. I dont understand why I see a pic of his... And its reseted when I bought the phone for 100 dollars 3 weeks ago. This is not fair and I should be unblocked

Read full review of Omegle
Hide full review
ComplaintsBoard
H
1:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle I was banned for no reason

I was holding up my glass of beer and was banned. I would like to be unbanned if possible. Me drinking beers on your site and getting banned PERMANENTLY makes no sense. Considering you promote porn sites on your own knowing the age of children seeing them, and then to ban me from even accessing the "dirty" side of the site is absurd. I'd love to be unbanned, if needed you can reach me at [protected]@gmail.com

Read full review of Omegle
Update by HighSpade
Nov 25, 2019 7:48 pm EST

I was banned for just holding a beer, nothing else, I cant even access the unmonitored section now. I would greatly appreciate being unbanned being as it was wrongfully given to me anyhow. I guess I'll guess I'll hold up a beer to my list of ban-able offenses, right up there with magic tricks. Thank you

Hide full review
ComplaintsBoard
S
3:00 pm EST

Omegle fake profile generated on my number.

Someone created a fake profile using my number. I'm receiving calls and texts from unknown phone numbers I'm getting harassed everyday by many of users. I'm attesting the screenshot along this complaint. I'm a girl and it's very difficult for me to tolerate all this. All these things are giving a mental trauma I request you to please help me and remove that post and profile. I'll be really thankful.

Read full review of Omegle
View 0 more photos
Hide full review
ComplaintsBoard
S
10:43 am EST

Omegle omegle

I have been banned to this site and I dont think its fair. it claims i have fraud but how is that exactly. I will invite you to my house to see i have nothing fraudulent about my computer i think it is completely unfair to me that i cant enjoy the site like a normal person without always either being banned by racist people on the site your your company. for no reason

Read full review of Omegle
Hide full review
ComplaintsBoard
A
1:52 pm EST

Omegle video chat function

For many months now, I have had countless occurences using the video function of omegle where the stranger's camera will be grey with a loading circle, and the stranger would see the same for me, or just grey. I have tried refereshing tabs, opening a new browser, downloading a completely different kind of browser and using it, and nothing seems to work. I've even gone as far as to using a VPN and nothing seems to work. This is on both Chrome and Firefox. I've even deleted and reinstalled adobe flash. Nowhere on the internet have i found a solution that seems to be helpful, not even subreddits devoted to this or the official omegle twitter page (which has been inactive for years, despite numerous people asking for advice on the exact same issue i have been struggle with.)

Read full review of Omegle
Hide full review
ComplaintsBoard
A
7:55 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle banned

I always go on Omegle because it is fun to talk to strangers and I like to hear everyone's accents (if they have one), but I recently got banned, and I'm not sure why. If you could possibly get back to me on why I got banned or possibly make me unbanned. I was very disappointed when I saw I was banned. Please fix this! I really want to be able to go on Omegle again!

Read full review of Omegle
Hide full review
ComplaintsBoard
S
7:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle banned for no reason

My friend and I go on omegle to just have some fun and have some laughs while chatting with people. For some unknown reason, I was banned on my computer for simply sitting there. PLEASE UNBAN ME. I like using the site and being banned is certainly not helping the site tarffic. I've seen the same issue I am having among several others and it needs to be resolved.

Read full review of Omegle and 1 comment
Hide full review
1 comment
Add a comment
S
S
snipes2126
, US
Nov 21, 2019 4:06 am EST

why am i being banned for fraud if i only use the chat to communicate with strangers. this isnt fair and i want my ban removed. It's not fair to everyone who has been banned.

ComplaintsBoard
V
2:33 am EST

Omegle permanently banned without explanation or reason

I have been banned for no reason on a website I am trying to spread positive activity on. I have waited patiently for over 120 days (which is over the maximum ban limit) and I'm still banned! I got the chance to play piano for people around the globe and got so little complaint! I'm 14 years old and I have my parent's permission as the website says. I've followed all community guidelines and have been on tip-top shape the whole time! I like to avoid profanity and nudity so I use common interests like music, or memes. I'm very safe about it and I'm just trying to entertain. It's a great way for me to practice on my piano and I preform very well! You can contact me at [protected]@gmail.com if you would like to try and resolve the issue. Thanks for reading.

Read full review of Omegle
Hide full review
ComplaintsBoard
D
4:15 pm EST

Omegle false ban

So yesterday (11/10/19) I went onto omegle and it said "your computer/network is banned for possible bad behavior." basically I was banned but to my knowledge I have done nothing wrong. The only thing that I was doing friday was listening to music while chatting with people. So I would love if you would email me back at [protected]@icloud.com and ill be waiting for a response!

Read full review of Omegle
Hide full review
ComplaintsBoard
C
2:51 am EST

Omegle omegle

I was banned from Omegle and it will not explain why. It is on all devices and people online say to get a VPN, but I don't want to spend money on it. I didn't do anything that goes against guidelines or that would warrant a ban. I don't even know how long it will last. Has this happened to anyone else, how long did it last/is it permanent and why did it happen?

Read full review of Omegle
Hide full review
ComplaintsBoard
P
11:30 am EST

Omegle Weird men

Old men are showing they are willies, like, there are kids about 11-15 who don't want to see that, and the kids that young are only looking for friends!
Anyway it needs to stop no one wants to see it especially 11-15 year olds and also if their parents find out then they could get into massive trouble (even tho they didn't know that, that horrible sight came up) it needs to stop and then creepy men need to leave and not use the sight. Go away

Read full review of Omegle
Hide full review
ComplaintsBoard
L
5:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Omegle omegle chat

Someone posted my Instagram name in bio, Or on profile. i Dont know how this site works, i have never seen it But people started sending me messages on Instagram. I want you to DELETE my bio/profile/nuber/Instagram name. And please help me get to know Who did this to me.
Its says i want people to fu*k me in the But AND I DONT WANT PEOPLE TO THINK ITS ME
Try making your site safer. In this Way anyone can pretend to be anyone.

Read full review of Omegle
View 0 more photos
Hide full review
ComplaintsBoard
M
8:15 am EST

Omegle being banned

first off you literally just ban my computer for [censored]ing nothing have nudity cause im insecure so why you going to pick on someone and ban them for absolutely nothing and the fact i haven't been on here for a damn hr and i get ban for being in the camera and doing nothing and playing a game talking to people. so what the hell am i ban for? nothing at all so i advised you remove my ban! and leave me alone! and actually ban people who show their [censored]ing cock every [censored]ing day! definitely worried about the wrong person!@!

Read full review of Omegle
Hide full review
ComplaintsBoard
E
10:22 am EDT

Omegle being banned

we have been banned out of nowhere and we haven't done anything wrong. we have not been using foul language and there are worse people on here with their penises out. this happened today at 14:07. we were just on the app talking to people having fun and then someone, who had their penis out, had just skipped us and then we got banned for no reason. bear in mind we have seen more penises on here than actual people. we would like for you to resolve this problem by working out why we have been banned and then let us back on the app so we can have some fun talking to people again. we are just very confused of the reason that we were banned because as far as we know, we haven't done anything wrong.

Read full review of Omegle
Hide full review
ComplaintsBoard
J
6:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Omegle minors on omegle

i ran in a minor from the UK on my last chat and they threatend to humiliate me online by threatening me to post porn on my soical media and if i didnt do as they said thye would post it and around 2:45pm this person started chating with me and it started out normal then they showed me recorded of me looking at porn and they told me if i didnt do as they said i would get put all over soical media

Read full review of Omegle
View 0 more photos
Hide full review

Omegle In-depth Review

Website Design and User Interface: The design of Omegle's website is simple and straightforward. The user interface is clean and easy to navigate, making it a breeze to use the platform.

Ease of Use and Navigation: Omegle is incredibly easy to use. Simply visit the website, click on the "Start a chat" button, and you'll be connected with a random stranger instantly. The navigation is intuitive, allowing users to easily switch between text and video chats.

Features and Functionality: Omegle offers a range of features to enhance the chatting experience. Users can choose to have text or video chats, and there is also an option to add interests to match with like-minded individuals. The platform also allows users to share files and send links during the chat.

Privacy and Security Measures: Omegle takes privacy and security seriously. Chats are anonymous, and the website does not require any personal information to start a chat. However, it is important to note that since chats are anonymous, users should exercise caution and avoid sharing sensitive information.

User Base and Community: Omegle has a large and diverse user base, making it easy to find someone to chat with at any time. The community is generally friendly and open-minded, but as with any online platform, there may be some individuals who do not adhere to proper etiquette.

Customer Support and Responsiveness: Omegle provides customer support through their FAQ section, which covers most common questions and issues. However, the responsiveness of the support team could be improved, as it may take some time to receive a response.

Mobile Compatibility: Omegle is compatible with mobile devices, allowing users to chat on the go. The website is responsive and adjusts well to different screen sizes, providing a seamless experience on smartphones and tablets.

Advertising and Monetization: Omegle is a free platform and relies on advertising to generate revenue. While there are some ads on the website, they are not overly intrusive and do not significantly impact the user experience.

Overall User Experience: Overall, Omegle offers a unique and enjoyable chatting experience. The website design and user interface are user-friendly, and the range of features available enhances the overall experience. While there are some privacy and security measures in place, users should still exercise caution when chatting with strangers online.

Pros: - Simple and clean website design - Easy to use and navigate - Range of features to enhance the chatting experience - Large and diverse user base - Mobile compatibility for chatting on the go

Cons: - Customer support responsiveness could be improved - Some individuals may not adhere to proper etiquette - Users should exercise caution when sharing personal information

How to file a complaint about Omegle?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Omegle. Make it specific and clear, such as "Unexpected Ban from Omegle without Reason" or "Poor Video Quality on Omegle".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Omegle. Include key areas such as:

  • The specific problem you faced, whether it was technical issues, user conduct, moderation concerns, or privacy matters.
  • Any relevant transactions or interactions you had with the company, including dates and times if possible.
  • Describe the nature of the issue in detail, explaining what happened and how it deviated from your expectations.
  • Include any steps you took to resolve the issue with Omegle, such as contacting customer support, and the responses you received.
  • Explain how the issue has personally affected you, whether it was wasted time, emotional distress, or any other impact.

5. Attaching supporting documents: If you have any screenshots, chat logs, or other documents that support your complaint, attach them to the form. Be cautious not to include sensitive personal information in the documents you upload.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you may have incurred as a result of the issue with Omegle. In the 'Desired Outcome' field, describe what resolution you are seeking, such as an account unban, an apology, or a service improvement.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Omegle on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so it is important to check back regularly.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Omegle customer service

Website

www.omegle.com

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Omegle?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Omegle Customer Service. Initial Omegle complaints should be directed to their team directly. You can find contact details for Omegle above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Omegle. Discuss the issues you have had with Omegle and work with their customer service team to find a resolution.