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2.0 93 Reviews

OLX Complaints Summary

24 Resolved
59 Unresolved
Our verdict: When using services from OLX with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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OLX reviews & complaints 93

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12:25 pm EDT

OLX Fraud seller

In olx there are many seller who post scooty, bikes and car, man to whom I spoke used indian army name to make trust on buyer, this is not fair... Why olx not verifies the seller details.. Please do the strict action for olx company.. I mentioned some fraud seller contact number of olx
[protected]‬ (fraud olx scooty seller)
[protected] (another fraud scooty seller)

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1:44 pm EDT

OLX Someone cheating with people in the name of indian army

Dear team
Some one is cheating with people after putting bullet selling offer on olx. So please help me to arrest this guy because he is using indian army name for cheating. Below is the new chat and earlier he putted another one and he cheat me 60000 rupees. So please help me to recover this amount and help to arrest this person who is insulting our indian army. So please help in arresting this guy. For full details please whatsapp call me on +91 [protected]
This person is putting different different adds on olx to cheat person so what you are doing if someone putting fake adds. Please help me to refund my money and help our indian from this kind of fake people's
I've found this on olx. What do you think? Good looking https://www.olx.in/ad/1528705068

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6:47 am EDT
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OLX Deposit money lost due to scam

This women Angelique has send me photos of the rooftop tent also advise me that her father past away and therefore selling the Eazi awn tent for 2500, due to other interest she demanded a deposit to secure the deal, she even phoned me and send me a whats app messages fro a cell number 063 592 5435, she advise me that we can use this number to make a E Wallet transfer which was 1000, due to her speaking to my wife and all the messages and not seeing at that time there is no threat on OLX site we continued, unfortunately i made the mistake to provide her with the security code provided from ABSA as she told me she received the code . i Then said maybe you need to verify if it is correct, and unfortunately no more contact and the money lost.

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10:58 pm EDT
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OLX cpu

I have a complaint on the item delivered CPU-Central Processing Unit two(2) days ago. It is Misleading Information says in her ads that "Swak sa Office Home, so I expected the CPU has Microsoft Office to be used, but nothing. (Attached Picture) Then the games she mentioned to her ad (ROS, Steam, lol, etc) as "LOADED NA LOADED, GAGAMIT NA LANG" hindi naman mabuksan or gumagana ung mga naka-install na Games. (Attached Pic)
I've texted and call many times asking the seller to fix the CPU, but never showed up and answered.
So I just want to report this Seller Jenny Mariano. She must still responsible for the concern of their customer. Sasabihin may warranty na 3mos, wala pa nga 12hours nag co-complain na ako pero hindi rin nila inayos. She just replied na mag-uupdate pa daw, 24hours ng nag-update ung PC ko ganun pa din.
And last thing, they don't issued an Invoice or Acknowledgement Receipt for the Warranty.

I just only want to report this kind Misleading Info, Magtitiwala ka tapos lolokohin ka.

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3:27 am EDT
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OLX Advertising package of 300 listing.

Sir/madam,
I avijit chakraborty real estate dealer, garia, kolkata-153, last 30/04/2019, I purchased a 300 listing package, from mr. Argha ghosh (account manager). My cheque number is.000983, icici bank, garia branch, rs.10, 000/-. Order form no.8999, but yet I can't operate due to insufficient funds, please I need your cooperation, as soon as possible please start this package. Sending you a photo copy of my order form, olx got the rs.10, 000/-. Few days ago.
Thank you for your cooperation
Avijit chakraborty (real estate dealer)
Ph.[protected]
Garia, kolkata-153.
Muttu realtors

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3:05 am EDT
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OLX Service

Helo... This is krish dash... I m going giving complain against an employee of olx group, bangalore... Name that employee is deepak panigrahy from odisha and he is team leader of olx group at bangalore area... He was going to misbehave with my sister while dealing... He was drunk... Creating many issued in public... Now I m going to give a fir against olx group and that useless deepak panigrahy... He said he was a blog on xnxx.com and more then 60 videos

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Alex1996
, US
Sep 09, 2022 3:50 pm EDT

How do I make complaint about a permanent member of staff in Berlin .

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5:11 am EST

OLX Online fraud

I done a deal on olx regarding mi note 5 pro smartphone at price rs. 5700 on dated 06.01.2019... And also paid the amount via paytm rs. 5500 after the seller promised me to that he delivered the product on the same day dated 08.01.2019.. But later on I found that it was scam which done to me by olx with collusion of unidentified seller. I have all the conversation screenshot and the payment screen shot to the seller.. But instead of all still not able to get my money back.

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12:59 am EDT
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OLX Job

I found a job in your app.part time. They first say first pay registration fee. 1800 for three months and they give me a call for massage. I pay 1800/- registration fees. Then he said u buy massage kit 5000/-. I pay for kit 4000/-. He Said...I give a call for massage... I total paid 5800/- for job... Plz help me to get my amount... The Pearson number is 9537907227 name is rakesh..plz. Punishment this man

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10:18 pm EDT
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OLX icloud unlock

user offer to unblock Apple iCloud/Apple ID for your iPhone at different prices with remote software.
A part that this is ILLEGAL and should be not hosted by OLX, the scammer ask you to pre-pay half of the random amount he require for service and then start the procedure, thing that, of course, will never happen.
Here an example:
https://www.olx.in/item/i-cloud-lock-ID1nM8EJ.html#01da8a9b14
user alias AMOL SONAWANE
real rame KUSHKUMAR ASHOK SINGH
birthday 23/8/97 PAN nr. JOHPS0393C
email [protected]@gmail.com

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8:41 am EDT
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OLX Mobile phone

I had ordered a samsung s9+ phone on olx...They send me a wrong mobile...when I call back for their inconvenience they told me to send that mobile again after they receive mobile they send me a new mobile phone ...But they were not giving me any guarantee that they will return back my phone...

Without any guarantee how should I send this mobile to them ...The phone is fully out of order so plz help me what can I do...They took money from me

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4:07 am EDT
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OLX Rent a car

I cannot get to rent a car as OLX will not open. I have registry over and over and it will not let me in. I see a rental and it does not open to talk . I put in my E mail: [protected]@gmail.com
phone number [protected] and my password and it repeats the secession over and over. People are losing business because of this. I have been trying to get in for 2 months now. Can you do any thing.
Red car Vios 850ph a day.. I need the phone number or fix it up so I can reach out to the customer.

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Update by Bestoso
Aug 18, 2018 4:11 am EDT

I am still having problem getting into my account. Do I wait for you or what.

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9:06 am EDT

OLX Gets fridge seller name is deno

Had a day off work after negotiating price for delivery to Gayaza. Went to see the fridge and to pay and he says it is 900000 and not the price he advertised it at, which was 720000. Surely your company is too above board and genuin to accept fraudulent adverts like this. Please email me your comments to [protected]@gmx.com.
I tried to complain about the ad on site but think it failed to go through as there was no response saying that the complaint had been accepted and due to be dealt with. Think there might be a problem with that part of your site.

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10:24 am EDT

OLX Credit card issue

Hello,
I am Certified Public Accountant who own my business in U.S. I am a customer of OLX. I think it's great platform who give great services. I used OLX services to advertise for selling my condo in in Egypt. I have issue with using my credit card to pay for the services. I tried several cards and it still not working. I established new account and requested from my sectary to in Egypt to handle it under his credit card. Still services was denied. I emailed CS several times and I was not succeeded to get an answer. I contacted OLX several times via Tech support as well but I did not get any real help. I went to face book to post a complaint. I was surprised from the answer.( See answer below). I am small business owner and own my own consulting company in Chicago. I do see the challenge of getting quality HR.Meanwhile it has to be rules that govern employee's responses to customer issues and help to find solution to them instead of accusing customers that they steal credit cards.
Below is all facts for your investigation. I have all facts support my case.
I appreciate your help.
Yehia Bakr, CPA - Cl [protected]
E: [protected]@ncstaxresolutions.com
Case facts:
Ad :
شقة تمليك علي النيل للبيع -Condo For Sale
القاهرة - أخرى، القاهرة تم إضافة الإعلان في 09:09, 27 مايو 2018, رقم الإعلان: [protected]
Rep response via face book message :

"Hello Bakr, kindly be noted that you will not be able to use our paid services because you tried to use many credit cards and it's stolen credit cards so we banned all your transactions from now on".

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7:13 am EDT
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OLX Samsung note 8

I bought Samsung Note 8 from a person in olx while, he said it is the original note 8 mobile and he agreed to give it for 10000 I got it two days before, . I came to know that it is the duplicate one and it is very different from the original one I want to return it I called him he is not responding to me. I complained in olx they said we will help you., but they didn't yet I want to return the mobile and get my money back so please reply me soon enough so I can be satisfied

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3:58 am EDT

OLX I cannot see my ads from my back end

I have recently been checking my published ad but can only see one. When i check from the chats thread i can click on the ad from the chat then see it but not from my list of published ads. I trade as Damka properties . All attempts at calling your customer care number in Kenya goes unanswered and not even an effort at calling back. Am utterly frustrated.

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9:52 am EDT
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OLX iphone 7

Guy advertise a iphone 7 for 3900. I asked to swap 2 phones for the iphone. He say its fine gave location and we drive threw. The iphone was wipe and he gave wrong information. I phone apple and they told me phone is stolen.The guy press the phone dead in our ear and block us on whatsapp. Can you please try to get our phones back. Was samsung s6 and huawei p9. Guys ad was now deleted. His number is [protected].
Want to put the ad what we screenshot on this message but cant put it on. Please come back to me asap
Thank you gert. [protected] and [protected]

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8:42 am EDT

OLX olx egypt bad service regarding the customer support

Dear Sir/Madam,

i had problem with the payments regarding featuring the ads and boosting, i have been sent an email regarding the first complain i submitted in customer service egypt and the number of the ticket is 504818, unfortunately, i have been sent an email to solve this problem 5 days ago which they have said that the problem will be reviewed and reply me back within 48 hours.

i have been waiting for 5 days even more with no reply or solution

and thats what it says whenever am promoting an ad

40165 - Email velocity - Monthly - All transactions - Decline

i want to make a huge complaint about the extreme bad service of egypt's customer support

Thanks in advance

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2:48 am EDT
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OLX Received a faulty washing machine

I bought washing machine of samasung air turbo 6.2 Kg WA82V4G from Yasir (seller) on 7th May 2018. It was not at all in working condition. It was full of dirt. They did not even care to check properly before selling. when I put my dress and started the machine, my dress got all dirty. They came 4 times to fixed it that too with 2-3 days interval there was leakage problem as well. But did not fix it. When I told them to replace they are saying they do not have stock though I am told the machine will be replaced.. Its been 1 month.. I have been in trouble. When one of my friend tried to contact the seller, They immediatly responded and gave 4-5 options which cane be deliered the very next day. when I confronted with this they straight away lied to me. Again they offered me Ifb brand machine with 1000 extra rupees. But when I told them that it is 6000 rupess in one of your ad, They told I need it urgently thats why this extra 1000. They are highly unproffessional with respect to time. Any given day, they will come after 8 PM and Wont check the device properly. I am not saying they are selling faulty product, but when they do they should fixed it or replace it immediately. After all this happened the seller says this is not his fault and not a single time till now they have given an apology. Because they are not sorry at all.
Some of the lies I want to point out:
1: In every ad.. they are saying the machine is of 1.5 years old. (The machine which I received will be at least 3 years old).
2. The Seller and Service Centre Guys are always in Sync. But they will never agree that they know each other.
3. When asked about the machine they will say these are refurbished machine which they get from Compnies (The machine which I got is full of dirts woth 1 Kg around. God knows what they were washing)
4. Dont trust them, they will never be on time.
5. When you chat with them They can lie straight away.

One more thing.. I guess My issue should be considered as high priority issue and they should respond it accordingly.

Finally I want say... the service center guys are responding to calls, but they take things very lightly. They have sellers all over the Bangalore.
PE Proffessional Enterprise is the Company they work for. They have warehouses in many places in bangalore as well.
Yasir:[protected] (Seller)
Jaffer:[protected]. (Service center Guy).

I understand That if they would have fixed the issue. I would not have asked for replacement after seeing all the dirts also.
Please help get my my money back or replace the machine.

Attaching pics, screenshots.
S. N: Olx wala is yasir's number saved while one of my friend contacted to buy wasing machine to check whether they have stocks or not.

I have been trying to connect with olx safety team, but not able to do so.
I have called like 7 times and each time I was on hold for 10-15 mins. and Once or twice when connected, could not able to hear them properly. Your Team can not even arrange a callback.

Please look into the matter. want resolution ASAP

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2:34 pm EDT

OLX Your survey page dont work

And please explain why you show me cars in cape town ans durban while I am logged in at pretoria Centurion?
This is why I deleted the app
You are losing advertising and networking because you think I am going to fly to cape town to view a dodgy deal
And why in the fook would you keep 3 month old adds?
Blah blah blah...

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5:31 am EDT

OLX Seller of used macbook air

Hi. I'd like to file a complaint about the seller "Rizza Custodio" who was previously selling an 11.6" Macbook Air. She is a bogus seller as I did not receive the shipment after sending her a partial payment (we had agreements about it).
Is it possible for OLX to contact her? I only have her mobile number: [protected] and facebook account: ラロマ キーシャ

Thank you.

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OLX Customer Reviews Overview

OLX is a popular online marketplace that allows users to buy and sell a wide range of products and services. The platform has received a lot of positive reviews from users who appreciate its user-friendly interface, extensive product listings, and reliable customer support.

One of the most significant advantages of OLX is its vast selection of products. Users can find everything from electronics and appliances to clothing and furniture, making it an excellent one-stop-shop for all their shopping needs. The platform also allows users to filter their search results by location, price, and other criteria, making it easy to find exactly what they're looking for.

Another positive aspect of OLX is its user-friendly interface. The website is easy to navigate, and users can quickly create an account, post listings, and communicate with potential buyers or sellers. The platform also offers a mobile app, which makes it even more convenient for users to buy and sell on the go.

OLX also receives high marks for its customer support. The company has a dedicated team of customer service representatives who are available to assist users with any questions or concerns they may have. Additionally, OLX has a robust system in place to protect users from fraud and scams, which is a significant concern for many online shoppers.

Overall, OLX is a reliable and user-friendly online marketplace that offers a vast selection of products and services. With its excellent customer support and fraud protection measures, it's no wonder that so many users have had positive experiences using the platform.
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