OliverGrace reviews and complaints 5
Keywords
refund order items quality email merchandise customer support excuses extra money fault free shipping money back negative review problems website clothing scam shipping company charged contact informationNewest OliverGrace reviews and complaints
food quality
Coffee was extremely cold, took a long time to get hot but it wasn't fresh . Salad was over dressed and tasted like eating straight salad dressing. Manager notified salad replaced still did not have quality I am used to at Olive Garden.Bread sticks cold and dry. We chose not to order more. And left hungry. We did pay full price and left server a tip. It will be a long time till we eat there again. This was Olive Garden in Columbia mo .
Returned merchandise and never received credit for it
I ordered the Sabrina jumpsuit in late March and it took over 2 months to receive it. I finally received it and it didn't fit and was poor quality, so I had to return it. There was no customer return label in my package so I sent an email to them and they sent me the RMA code and label to use. The merchandise was returned on 5/31/16, they confirmed they received the merchandise via email on 6/17/16 and that I would be escalated for a refund. To date, I have not received the refund and my credit card company, Bank of America has been no help in resolving this and they are making me pay the $144 even though they have all documentation stating it was returned.
Both companies have terrible customer service and it has been a nightmare to deal with them. Never order from Oliver Grace and will be cancelling my credit card with Bank of America too.
I had a nightmare with this company. Tried to charge back via CC company and they wouldn't help. I made a complained on the site of the California Attorney General and I had all of my money back in less than 2 weeks. The Atty Gnr office responded within 3 business days, and Oliver Grace was writing/contacting/offering refund within the following week. Easy resolution - they appeared to have shut down operations, though, so not sure how you would now reach them.
Not receiving the merchandise
My name is charles, and I work for abc. I received an email from one of your customers, tracy radcliffe, who never received her ordered merchandise, which she ordered in july. here is her contact information— 6 dawn place mill valley, ca 94941 and her phone: [protected]. she was charged $194 in july, and never received her items. ms. radcliffe has attempted to contact the company, and has received no response back. at this point, she would like a full refund.
Is OliverGrace legit?
OliverGrace earns 62% level of Trustworthiness
Good Credibility Notice: OliverGrace rated around 62% by Complaints Board. Generally safe, but exercise caution in information sharing.
We found clear and detailed contact information for OliverGrace. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Olivergrace.com you are considering visiting, which is associated with OliverGrace, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
- Olivergrace.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The olivergrace.com may offer a niche product or service that is only of interest to a smaller audience.
- SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
- OliverGrace protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to OliverGrace. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Liar company!
About three months ago I returned some items and I'm still waiting for my refund. I have ordered some clothing from OliverGrace and because of the bad quality returned everything back and they keep saying they received nothing. What a scam! Contacted the shipping company and they said that OliverGrace received the stuff a long time ago! What is wrong with these people? They try to scam me or what?
False information about shipping
When I made an order I thought they had free shipping and that there will be no problems with returning in case of something was wrong. I made an order and then I noticed that they charged extra money fro shipping! Contacted OliverGrace customer support and heard only excuses. At first they were quite nice, but when I asked my money back they spoke very rudely and told that it was only my fault and that it was nothing about free shipping on their website. Then I went to their Facebook page and left a negative review, but they deleted it. All if my emails are ignored and they refused to help. Never again!
Contact OliverGrace customer service
Phone number
+1 (424) 262-1655Website
olivergrace.com
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