Menu
CB Casual Dining Olive Garden 13040 City Station Dr, Jacksonville, FL, 32218, US
Olive Garden company logo
Olive Garden
reviews & complaints
Olive Garden company logo

Olive Garden

13040 City Station Dr, Jacksonville, FL, 32218, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 11:00 pm
Sat
11:00 am - 11:00 pm
Sun
11:00 am - 10:00 pm
ComplaintsBoard
A
9:25 am EDT

Olive Garden - 3 of the fettuccine alfredo with added chicken and 1 five cheese ziti with a dozen of bread stick

Hello, I am sorry that we are needing to do this but, our take home order last night was really bad. Which surprised me. Because
We've never had this problem with olive garden in the last 25 years or so that we've been dining in with olive garden.
The pasta was cold and hard and there was very little sauce. It barley covered less then half of the pasta. And the chicken was cold and there was very little. I felt like we ordered from the kids menu, or like our order was last of the precooked food and they had to scraped the pan to make ours because there was so little left and they didn't want to cook more. They wanted to close up. As for the bread it was nice and soft on top but the bottom not so much it was like chewing on a tire.
Now the zuppa toscana was good.

Read full review of Olive Garden
Hide full review
ComplaintsBoard
D
11:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Olive Garden - Service

We came in friday 10/25 we were running behind and told the server we needed all 10 orders to go we sat in the room with the big table, we all ordered big meals then the server never came back after 15-20 min I went and got the jess and told her what happened so she went and never came back, in 30min I went to get the mg julie and she came over and took or order but after 30 min of no drinks or food we had to leave jess said let me get yall some drinks salads and soup for free and no charge. We ate so fast cause we had to leave we 450 band kids heading to camden for a football game. The mgr came over with a check for soup, I asled why are we getting a check for soup after we were told it would be free, so we were charged for soup that we never ordered. The service here was horrible and I love this place but the service and communication at this location was the worst I have ever had. 30min of no drinks not even water and then paying for food we didnt order. We didnt even ge the food we ordered to go. I hope this does not happen often. Worst ever service.

Read full review of Olive Garden
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.