The complaint has been investigated and
resolved to the customer's satisfactionResolved Olive Garden — manager was not professional
resolved to the customer's satisfaction
we went out to dinner to olive garden.
we were 8 persons.
there werent too many costumers that night.
we had our table, the waitress and also manager took our order.
she got us the bread first a couple of plate, 15 minutes later she got us one bowl of salad for 8 people, but no salad plates.
so, only 3 of us ate salad.
we never got more salad, we got the rest of the salad plates tough.
so, more than 30 minutes past and we were hungry and impacient, so we needed our bill.
the manager brought the bill.
she charged us 8 drinks and $5.60 per person for the salad, salad that only 3 people ate.
the total was $66 for 8 cokes and a bowl of salad!
service was terrible and the manager was not professional at all.
what a bad experience.
i bet that salad was like $3.00 from sysco!
if anyone know how to let the regional manager knows about the incident i will apreciate it!
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