Office Depot reviews and complaints 1
View all 357 complaints
Replied
Office Depot - fire sticks
Bought a fire stick online to be picked up in an hour, paid with my debit card. Few hours later I received a text message that there was an "issue" with my order and a store manager will call me.
Nobody ever called so I stopped by the store to find out that my order was cancel because they didn't have the item I bought online (showing it was on stock).
The female store manager that had the worst attitude indicated that my money will be refunded in 72 hours, no store credit could be issue to buy another fire stick at the store. NOTHING could be done but to buy another one and just wait for the refund.
Unfortunately I had no choice but to do that. I been an Office Depot customers for over +40 years and is unreal the way things are been handle by office depot and their employees. Shame on you guys, this is so wrong. No customer service at all. VERY VERY UNSATISFIED
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for your feedback. I'd like to get this into the correct hands to make this right for you. I invite you to contact Office Depot at customer.relations@officedepot.com. Please let us know your contact information and the store location.
Sincerely,
Executive Customer Relations,
Ref. number 190807-026443
Latest Office Depot Reviews
Great Customer Service My review of them! Calendar Help Great customer service! Customer Loyalty!Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!