The complaint has been investigated and
resolved to the customer's satisfactionResolved O’Donnell & Sons Inc. — Builder refuses to replace
resolved to the customer's satisfaction
My wife and I purchased a home from O’donnell & Sons Inc. After living in the house for 7 months, the closing punch list items are still not complete. Our basement floods any time there is a heavy rainfall because the property was not properly excavated. The Wappingers Falls town engineer verified that the land in Meadow Woods should be pitched away from the houses towards the holding pond, while my property pitches back towards the house. The builder has been telling me that he is going to address the problems for the past 6 months. There have been 2 plumbing leaks in the house since we moved in. One of the plumbing leaks led to very large amounts of water flooding the basement, garage, hallway, and dining room. The drywall and insulation’s integrity has been compromised, but the builder refuses to replace either.