The complaint has been investigated and
resolved to the customer's satisfactionResolved Odesk Corporation — Beware!
resolved to the customer's satisfaction
Odesk Scam - Don't Hire Odesk Programmers. Odesk based in California did not lift a finger when we got scammed by oversea programmers. WARNING BEFORE USING ODESK READ THIS. We recently hired Odesk to introduce us to a "So Called" affordable software programmers. Here's the Scam that happened to us on Odesk:
1. We were quoted a large fee (about $10, 000) by a very nice programmer to develop software for us.
2. Midway into the stage the programmer comes back to us and stated he miscalculated his quote and demanded another approx. $5, 000.00 to complete the project.
3. We were so deep into the Odesk Project that we agreed to pay the additional money to Odesk.
4. After the software was 75% completed the programmer came back to us and DEMANDED ANOTHER approx. $20, 000.00 to complete the Odesk Project
5. After we told the programmer we already paid twice and another approx. $20, 000.00 is way out of our budget he instantly turned into a Nightmare! He was no longer nice... he told us we need to pay the other $20, 000.00 or we will basically get nothing for our money that we can do anything with.
6. We contacted Ron Aquino from Odesk about this issue. They basically told us to work with the programmer and there was nothing they could do other than send them an email. They said they would talk to the programmer but instead of helping us they gave the programmers more money.
Ron Aquino told us to pay the money the programmer was asking for... because the programmers was not happy with our solution to make payments for the extra bribe money. Please understand that Odesk gets paid when a programmer gets paid. There's something fishy about that.
Odesk takes a commission every billing hour. It only makes sense that naturally they don't mind a client getting over billed and Price Bait and Switch because the more money the programmers earn the more money they earn... Thus there was no conclusion... or help from Odesk.
Ron Aquino informed our company to stop using odesk. Probably because of our massive complaints. The Odesk Corporation did absolutely NOTHING to help the situation. We have Nothing to show for the thousands of dollars we lost. Our recommendation is if you want to use Odesk to out source your programmers BEWARE of Bait and Switch of the pricing... because the programmers know once you are deep into the job and the work is almost done you will have no choice but to pay what ever they demand to finish the job.
Beware of the Mr. Nice guy routine as first because the first second you tell them you can't afford to pay more... you will experience a living nightmare and will loose your money and time invested.
That was our Odesk experience!