The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Ocean State ElectronicsFailure to deliver total order

J

Ordered 6-100' rolls of braided wire, (red-grn-blk) to ship in 7-10 days. After many, many, unanswered calls and several unanswered e-mails and over 30 days later received the red-grn. Trying ot contact for the backorder same thing. Phone line always busy and no return e-mails. It is now over 60 days. Totally unacceptable performance.

Responses

  • 35
    351C Nov 18, 2009

    I agree with JimA71 except my order is almost 4 months old. Strange that they can take my money without any problems.

    1 Votes
  • Dr
    Dr Hangup Dec 31, 2009

    Ordered on July 31. Still nothing. Never picked up the phone. Never returned e-mails.
    Now e-mails bounce.
    This must be some kind of a scam.
    That's why they tell you to wait a long time so you can't charge back your credit card.

    0 Votes
  • 40
    401beachbum Jan 02, 2010

    its not a scam, i am a very close friend of the family who owns this buisness. the man running the buisness means well, he's going through a lot since his father died, who was his partner in the buisness. hes tending to his family of 7 and his sickly mother while trying to maintain the store by himself. this would be a lot for anyone to handle.

    0 Votes
  • Ca
    CanadaBC Jan 30, 2010

    I ordered a small set of amplifiers about 70 days ago. There was one confirmation email - they have my credit card number. There has been no further responses, no delivery, and their contact email doesn't work.

    I wonder if they just collecting credit card numbers?

    0 Votes
  • Ir
    irateinCanada Mar 15, 2010

    to beachbum:
    I placed an order with OSE in October last year (2009). I guesse that the father was still alive then because they were not too slow processing my credit card! However, . I have yet to receive the product or a refund.?????????? and they still advertise there non exsistant service on the web.
    irate in Caanada

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.