The complaint has been investigated and
resolved to the customer's satisfaction
Ocean State ElectronicsFailure to deliver total order


Ordered 6-100' rolls of braided wire, (red-grn-blk) to ship in 7-10 days. After many, many, unanswered calls and several unanswered e-mails and over 30 days later received the red-grn. Trying ot contact for the backorder same thing. Phone line always busy and no return e-mails. It is now over 60 days. Totally unacceptable performance.


  • 35
    351C Nov 18, 2009

    I agree with JimA71 except my order is almost 4 months old. Strange that they can take my money without any problems.

    1 Votes
  • Dr
    Dr Hangup Dec 31, 2009

    Ordered on July 31. Still nothing. Never picked up the phone. Never returned e-mails.
    Now e-mails bounce.
    This must be some kind of a scam.
    That's why they tell you to wait a long time so you can't charge back your credit card.

    0 Votes
  • 40
    401beachbum Jan 02, 2010

    its not a scam, i am a very close friend of the family who owns this buisness. the man running the buisness means well, he's going through a lot since his father died, who was his partner in the buisness. hes tending to his family of 7 and his sickly mother while trying to maintain the store by himself. this would be a lot for anyone to handle.

    0 Votes
  • Ca
    CanadaBC Jan 30, 2010

    I ordered a small set of amplifiers about 70 days ago. There was one confirmation email - they have my credit card number. There has been no further responses, no delivery, and their contact email doesn't work.

    I wonder if they just collecting credit card numbers?

    0 Votes
  • Ir
    irateinCanada Mar 15, 2010

    to beachbum:
    I placed an order with OSE in October last year (2009). I guesse that the father was still alive then because they were not too slow processing my credit card! However, . I have yet to receive the product or a refund.?????????? and they still advertise there non exsistant service on the web.
    irate in Caanada

    0 Votes

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