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1.0 12 Reviews

Oasap Complaints Summary

0 Resolved
12 Unresolved
Our verdict: Engaging with Oasap at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Oasap reviews & complaints 12

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ComplaintsBoard
M
1:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Oasap terrible service

I ordered a new swim suit and I needed it because I have a vacation that I'm going on and I ordered it on July 2 and the payment went through and then I got another notification that they were out of stock so I thought ok that should be fine whatever they will get it to me in 3-5 business days is what they said it is now July 25th and I still don't have it I'm so disappointed and angry I still am not sure what to do or where it is but my vacation is on the 30th

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T
6:32 pm EST

Oasap romper

My order number is [protected] and I have not received any information on my order except for the fact that I got charged. This makes me very upset because if you can email me about my payment being successful, the i should receive an email about when I'm going to recieve it. If I do not receive information soon, I will be vocally telling people that this is not a place they should order from in the future because it is unreliable and takes your money.

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A
12:58 pm EST

Oasap a dress

I ordered my dress about 2 weeks ago but it still hasn't come even although I paid £13 for 3-6 day delivery, I hope the quality of the dress it going to be good it looks good on the web but I never heard of the website so I hope the sizes and quality is good and I'm hoping that I will get a refund for my delivery (I wouldn't pay extra to be honest I needed it for a night out though)

Regards
Miss Annabel Rose.

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Is Oasap legit?

Our verdict: Complaints Board's detailed analysis reveals Oasap as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with Oasap, thereby safeguarding their personal and financial interests.

Oasap earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of Oasap shows a critical trust level at 11%. Avoid for personal and financial safety.

With only 0% of 0 complaints being resolved, Oasap slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

Exercise caution when using oasap.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

We detected that oasap.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.

Oasap protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

If you purchased a website from Oasap that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.

We conducted a search on social media and found several negative reviews related to Oasap. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Oasap. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • The age of Oasap's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
ComplaintsBoard
B
3:42 am EDT

Oasap stay away from them. seriously.

this company is a joke! Run away!
I regret I ordered clothes from them because all of the items look like a piece of crap. Terrible.
Returning it is another bad side of them. They provide no assistance with this, even if it's their fault. If you want a refund, you have to ship items back at your expense. And it's very expensive as their office is located in Hong Kong. So it's easy to calculate how much you will pay.
Horrible place. Don't understand how they are still operating.

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J
5:02 am EDT

Oasap Very disappointed

What would do a normal person if he/she got defective or for some reason bad items? Of course, you would want to return it.
I contacted them after I got a similar package with disgusting items and asked them to give me the address for returnings.
It's been a month and there's no sign of them. Of course, I tried to call them several times, but it was impossible to reach them. I'm disappointed you provide such a terrible service.

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A
10:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Oasap loas???

My dress has been shipped to Laos and that's not even what I am mad about. I CANNOT get someone to write me back and tell me when I will be receiving my dress or if my dress will ever come. I would either like to have a full refund or get my dress in the next couple weeks. I have a wedding on June 15th and I ordered the dress a month ago. This is my order number: [protected]. The address is right all but the country. I like in south lake tahoe California UNITED STATES...not Laos.
I look forward to hearing from you.

Alicia Gothier

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E
4:25 pm EDT

Oasap Service

I ordered a dress on April 16th and i paid for express shipping which said i would receive my dress within 3 to 6 business days and it is the 22nd of april and i have not yet received my package, I have attempted to use the tracking number to find out where my pavkage is but all it says is that my package is in process which is what it has been saying sinve the first day i ordered it. I am very concerned about this because i need my dress by next week and it still hasnt arrived like i was told.

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S
6:15 am EDT

Oasap Don't trust Oasap!

Ordered a cute dress from Oasap website and when it arrived it looked nothing like pictures! Material was terrible and the whole thing looked rubbish. Then I went online and started to read the reviews, too bad I haven't done that earlier.
When I asked customer service for a refund they said that I have to ship the dress back at my own expense. They said that I need to send it to China and that actually would cost me more than I paid for the dress!
They refused to pay for the return shipping and told that I can donate the dress if I did not like it.

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C
Courtney Streble
, US
Apr 30, 2019 9:55 pm EDT

My order is over a month and a half late, I've sent countless emails only to be ignored. I leave for my trip TOMORROW and have NONE of my trip items. To say I'm mad is an understatement. This website is terrible and the customer service is far worse. Do NOT shop with them!

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sienna03
, AU
Oct 26, 2016 2:04 am EDT

I ordered a dress from them and it was suppose to be for Halloween instead it came the next month and it looked horrible they should put a actuall photo of someone in it taking a actual selfie rather than a model never trust them they never deliver on time even though it said 3-6 working days I don't think that means a moth to me this is a crap place to shop n never shop on it again!

ComplaintsBoard
R
6:37 am EDT

Oasap Seller assures me that the order was sent, but I didn't get it

I bought two dresses from www.oasap.com. The first one arrived within 4 days and it was ok, but the second dress was lost somewhere. The seller replied to my email and told to be calm and patient. He assured me that the order was sent to the correct place and that everything would be ok. But it wasn’t. I still haven’t received the order ad have no idea how to persuade the seller to return my money back.

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CUB82
, US
Apr 26, 2014 5:25 am EDT

I bought two dresses from the scamming website www.oasap.com. The dresses arrived only 4 weeks after the date when I placed the order. The dresses didn’t look alike as on the pics on the website, and I was really upset. I decided to return them and asked for refund. I paid for the order $90, but the seller offered me $10 refund, and I needed to pay for the return postage on my own. Crap. Don’t buy from them and don’t waste time on this horrible website.

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S
Squivi
, US
Jun 27, 2011 6:40 pm EDT

Chinese criminals using hijacked email accounts to send their spam!

ComplaintsBoard
N
11:51 am EST

Oasap I haven't received my order and seller lied to me all the time

I found really nice blouse and skirt on the website www.oasap.com. I ordered these items, but I didn’t get the confirmation email, so I went to the website and decided to contact them. I asked if my order was shipped already, but the seller told me “yes” and promised to inform me about the delivery time. After couple of days I again contacted them, ‘coz I haven’t received any news. They seller again provided fake and empty promises. These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

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L
12:56 pm EST

Oasap Bad quality and all clothes looked like piece of crap

The quality of clothes was the worst. It was mentioned on the website that the quality was good and the seller have been selling only branded things, but in reality it was real scam. The quality was awful, and clothes weren’t branded. I was really disappointed and wanted to complain, but the email address was wrong. These people are scammers and liars, who promise a lot, but in result you get nothing. Please post your comments about this company.

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J
2:50 am EST

Oasap They don't understand you, so it is impossible to get refund

I bought sweater from the website www.oasap.com, but it was the worst experience. I got the order, but this sweater looked like piece of crap. I decided to return it and sent 2 emails to the seller. I got unclear response from them, ‘coz the language was awful. I think that they don’t understand English at all, so better don’t order from them. Impossible to communicate and return order back. These people are scammers and liars, who take money and provide bad-quality things. Please post your comments about this company.

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TaraMorrison
, US
Aug 20, 2018 1:55 pm EDT

We ordered my dress 17 days ago and it still has not come. It hasn't even shipped out yet. It is supposed to be here on or before March 23rd, it is March 14th, and we haven't received an email or anything. I need this dress for my prom and I need it NOW. So hurry and FAST!

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S
Sirrodbob
, US
Aug 20, 2018 10:34 am EDT

I paid extra for express shipping. It is now 8/12/2018 and i have heard nothing.

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www.oasap.com

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