The complaint has been investigated and
resolved to the customer's satisfactionResolved OAN — Verizon phone bill scam
resolved to the customer's satisfaction
My mom found a weird service charge on her Verizon bill this month, for $9.51 being billed by OAN Services. OAN is listed on the bill as the clearinghouse for Cass Financial. Not knowing what this charge was, she called the number listed and found out that I had "ordered" an online storage system, which in fact I never did. She easily got them to cancel without the customer service rep even trying to talk her into keeping it. I called back myself and asked what website the online storage came from as I had never ordered it. I was told that the service is advertised on many websites so it's difficult to say, and I was given the web address for OAN. That's when I located this site after I Googled them. The whole thing seemed real shady to me, and I am hoping this problem has been solved. Check your bills! You never know.