The complaint has been investigated and
resolved to the customer's satisfactionResolved Nowlucky.com — Unauthorized credit card charges
resolved to the customer's satisfaction
Nowlucky.com has taken a total of $215.00 from our credit card without authorization,
1 charge for 1.00
2 charges within a credit card statement for $107.00 each
We did not respond to a Internet ad
We did not receive an email confirming the one dollar charge
When we call and write the company they like a broken record in their written stuff.
"You subscribed May 19 and at this email address was signed in as a member"
Are the only 2 pieces of info they can provide. They will not provide a copy of their email dated May 19 despite being asked over and over via emails to them..and quite frankly .. this email does not exist because we did not sign up an register with them and provide any account info..
Both pieces of info provided
1 - May 19 was the day they used to charge the card the first time in an unauthorized fashion and then again twice.
2 - The email addy we provided when we called to find out what was going on . It does not show as a member either.
So with all of the above
Now when calling the manager just says .. Did you report the card as stolen?... Nope ... the card was not stolen.. the info was purchased from another unscrupulous firm like Nowlucky.com.
;. they only do customer service 2 hours a day ... I guess the rest of the day is left to finding ways to rip more people off .. process payments in an unauthorized fashion and purchase other credit card info... sadly there are some people who do try to do business with this firm... which makes them seem legitimate.. however all over the world this company rips people off when they are trying to do business with them.. and then they have the gall to rip off even more people by stealing from their credit cards in an unauthorized way like they did with us.
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