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novagold water filterno service

1

I bought the water filter an year back. I was told I will det one free servicing within a year. So far it has not been attended. Is company only buying time?
Meanwhile I received a call twice if I want to make a contrct. on asking about the fre service, they keep giving some phone numbers.
I spoke to three persons. Last one insisted i get the water timings changed. (We have restricted water supply) I was told they cant work twenty four hours .
Pl note that other water filters available in the market are cheaper .We selected this for a goodservice.
Kindly respond.
My add.
504 Lotus
Kumar Suraksha
off NIBM Road
kondhwa Pune

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