The complaint has been investigated and
resolved to the customer's satisfaction
North Shore TaxiDriver Abuse


To many taxi drivers out serving us in Vancouver, and other cities, thanks. That said, to the ones that are abusive towards passengers, as the driver I had today from North Shore Taxi, how dare you treat a customer that way! Having taken North Shore Taxi many times, never have I had a driver question when I ask him/her to take the route I choose.

Today, was the worst trip I have ever had the displeasure of having!

To say that I was verbally abused (and threated, won’t get into what was said, hear say and all) would be gentle. “I don’t know where I am going!” was yelled at me, was the start of it. All I asked this man, was to take my chosen route, not one of his choosing. Am sure that many times, the driver would/will know the quicker route, this was NOT one of them.
I have never, ever felt so humiliated when he pulled over to a gas station, letting me out, then demanding that I give him my fare, only half way to my destination!

I admit, I did lose my cool, having never been treated like this, but I am the paying customer. I asked him simply to take a route that I had chosen, not one that would have taken me down many, many stop signs. All this abuse of me, because I questioned his choice of routes?

I took 2 taxi’s today, one to the vet, the other, back from. I have taken North Shore Taxi many times, never have I ever been treated like this, by any of its drivers. To them, thanks for the service.

However, after one bad, abusive ride, will never take another taxi via your company.


  • Ji
    jimmy j Nov 01, 2012

    Worst experience ever. I have never been treated so terribly in my life. They were extremely RUDE, INCONSIDERATE<, and OBNOXIOUS towards me. I would never use this company again.

    0 Votes
  • Ji
    jimmy j Nov 01, 2012

    I had the same experience with North Shore Taxi. The Operations Manager was a joke to deal with, ended up hanging up on me. My family will never use this company!!!

    0 Votes

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