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1.8 71 Reviews

North Shore Agency Complaints Summary

14 Resolved
57 Unresolved
Our verdict: When using services from North Shore Agency with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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North Shore Agency reviews & complaints 71

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1:22 pm EDT

North Shore Agency Unfounded collection letter

North Shore Agency sent a collection letter to a dear friend who is 84 years old and in hospice care. The letter did not spell the person's name correctly, made false claims, and provided erroneous order numbers.
No orders had been placed and no products had been delivered.
I phoned North Shore Agency but they are completely automated. It was not possible to reach a person, and the phone calls were disconnected when I was not able to provide the expected information.
I phoned the alleged client and filed a fraud report against North Shore Agency. The client will file report with appropriate law enforcement agencies.

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Update by Aunt Libby
Jul 27, 2020 1:29 pm EDT

It is wrong to do such a thing to anyone, but it is especially cruel to do it to an elderly person who is on their death bed. Shame on you, North Shore Agency.
If you provided live phone numbers for people to talk with your representatives, this issue may have been resolved without complaints being filed.
Shame, shame, shame.

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3:42 pm EST

North Shore Agency vol6-19 long road to mercy

I have tried twice before to let Trusted Media Brands know that I paid the bill on 8-14-19. Because it was am electonic transaction I could not include the cancelled check. I did submit papers from my bank to indicate that the amount was received. It may have gone to Reader's Digest instead.
I know the two companies are related because I pay for RD magazine to RD and the books should go to Trusted Media Brands, LLC.

The creditor account #RDB [protected].

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9:08 am EST
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North Shore Agency payment not received notice for street rodder magazine

Michael mancuso
411 manhattan blvd.
Islip terrace, ny 11752
id# [protected]

i received a letter from your collection dept. On 11/5/2019, dated 10/31/2019.
It is stating that i owe $45.95 for non-payment for a subscription for street rodder magazine.
I have to challenge this accusation in that i did at one time have a
subscription for this magazine for which i presently do not. I received numerous invitations to re-subscribe with discount rates and i did not accept the invitation. If i did so, i paid in full upon acceptance with a check.
The invitations to renew were frequent and annoying and also sent long before my existing subscription was due to expire, so i merely threw them away, many times without opening. I considered them as ‘junk' mail.
I would also like to request a statement making me aware of the time period of this so called subscription for which you have not included in your collection notice.
I have tried to call and speak to a "live" representative" and that is apparently not an option due to robots taking over.
If this matter is rectified and my account is cleared i would appreciate an email or letter reflecting this.
Thank you,
michael mancuso
[protected]

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6:07 pm EDT

North Shore Agency publishers clearing house

My name is Bonnie Gabel. The acct # on the letter sent to me is [protected]. I DID NOT ORDER ANY MORE MAGAZINES. That's why Publishers doesn't have my payment info. I have spoken to them on several occasions concerning this matter. I refuse to buy magazines that trees are cut down for. I refuse to buy magazines where 98% is advertising. I will not pay for something that I didn't order or ask to be renewed. I feel very taken advantage of and I WILL NOT PAY FOR SOMETHING THAT I DID NOT ORDER.

WHEN MAGAZINES AND OTHER PAPERS OF THAT SORT ARE BEING MADE FROM THE COMMERCIAL HEMP PLANT I WILL START BUYING MAGAZINES. UNTIL THEN PLEASE STOP HARASSING ME.

Thank you
Bonnie Gabel

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2:08 pm EDT
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North Shore Agency eagles super bowl train - payment wrong

I purchased the Eagles Super Bowl train. Just wanted to pay the last installment. North Shore says my balance is $95.94. The terms when I initially purchased the first train, were $59.00 for each section of three would be $59.99. The bill I received had the final caboose charging $96.94. This a very imporant gift for someone & I want to make the last payment of $59.00. i don't owe $95.94.

It was my intent to make the $59.99 payment today. Please rectify this matter ASAP. Thank you for your cooperation & quick response.

Susan Allen
Acct: 64953407271002158923801
Acct: [protected] Item: Philaadelphia lasr train (caboose) As I mentioned this is his b'day gift.
This a gift for my son whose fatther passed away suddenly @ 52 yr Old & now I have cancer. Just trying to make my son find some joy in this train. He & his dad watched or went to every game for a long, long time. Please advise.

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8:46 am EDT
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North Shore Agency Collection notice for bill already paid

ID# [protected] Archeology Magazine check number 1627 in the amount of $18.95 dated 7-5-19 and cleared my bank on 7-12-19. I have been repeatedly harrased over this matter but the bill has been paid. Please correct your records and advise Archeology today of the correction. Please end all collection actions for this erroneous charge. Thankyou very much. Stephen F. Sundberg, [protected]

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1:47 pm EDT

North Shore Agency collection practices

ID# [protected], TYPE-NBW
CREDITOR: The Bradford Exchange
Credit Account #: 449175675710021612072001

I am serving notice to North Shore Agency that my lawyer, the Better Business Bureau, the MISSOURI Attorney General, the Johnson County District Attorney and our local news station will be notified of your unfair, intimidation practices on behalf of Bradford Exchange in an attempt to collect a debt from my father, who I have Power of Attorney, who is a veteran and a 87 senior citizen with dementia. Bradford Exchange took advantage of dad and debited his banking accounts for large amounts of money for "coins" he never received and had no knowledge that they would be draining his accounts! If you persist in harassing my dad and sending intimidating notices I will have no choice but to proceed with legal action against you. My dad is a retired veteran who is on SSI and I'm sure North Shore Agency doesn't want to be associated with a company, Bradford Exchange, who scams the elderly. We are going after Bradford Exchange and anyone else who financially abuses our elderly. If you or your client would like to discuss this further please contact me, Charles Hogue Jr at 816.217.4597

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7:44 pm EDT
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North Shore Agency the proactive company

this is supposingly id#[protected] account number # 9649023
My name is Elijah I Johnson I've never order any proactive products in my whole entire life all of a sudden I get a bill for $67 dollar which is in collection I'm trying to resolve this problem
as fast as possible I worked so hard on my credit can't let something like this hurt me you could reach me at [protected] s.[protected]@gmail.com thank you

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7:21 am EDT
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North Shore Agency collections notice

I received a Statement of Collection Agency Involvement letter From North ashore Agency in regards to a Proactiv bill in the amount of $70.82.
I called Proactiv on 6/19/19 and they confirmed that I have a ZERO balance on my account and the account was successfully closed in December of 2017. They sent me written confirmation for my records as I requested.
This company is a SCAM. DO YOUR RESEARCH before you send any money to the fraudulent collections agency.

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12:53 pm EDT

North Shore Agency crepe erase

I just received a collection letter from your company regarding Crepe Erase. I canceled my account in September 2018, by email and again on May 2, when they continued to bill me. I never ordered a second set of creams and tried to return the box, but the mailman wouldn't take it. I refused to pay for something I did not order and did not want. The account number on the bill you sent is 2178897 order #9586690. I did order the first shipment and paid for it when I ordered it. I resent the fact that there is an assumption made that you want more of the product. I paid the full amount of $67.83, not a discounted price, where you know they'll get you by sending something you didn't order. Please have Crepe Erase check their records. I tried calling the number on your bill and was surprised Crepe Erase answered. They said I did not have an account with the company so why are they billing me?

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3:05 pm EDT

North Shore Agency first for women

Notice for collection for a magazine that I never received. Looked up the magazine, and would have never subscribed to it. I have called every phone number on this piece of paper.

I want this agency to stop these collections. I am sending this to my 3 Credit Reporting Agencies, to ensure they do not acknowledge this.

Name: Kathy Cones
So called account # [protected]

Thanks in advance,
Kathy Cones
21022 Settlers Valley Dr
Katy, Texas 77449

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3:09 pm EDT

North Shore Agency billed for an annual magazine that I never requested.

We subscribe to Birds /n/ Bloom magazine. Last December, or so, we received an UNREQUESTED "Annual" publication from them. We were billed $10 for this publication and I refused to pay for something that I did not order. Now I am being harassed by a collection agency for no payment.

I will gladly return the publication to Birds 'n' Bloom if they will pay the postage!

John Swift
2105 Pinetree Ln.
Mountain Home, AR 72653
[protected]@gmail.com

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10:52 am EST

North Shore Agency guns & ammo magazine

I subscribed to this magazine for 1 year. At the end of that year I was sent a renewal notice. I'm 90 years old and no longer shooting so I did not renew my subscriotion. However, I continued to receive the magazine. When a bill woud be received I first called the subscription number and asked to be removed...they replied affermtively, but I continued to receive the magazine. Magazine companies often continue to send the magazines even though the subscriber doesn't want them. They do this to keep up their circulation to attract advertizers. Please provide evidence I continued my subscription and I will pay this bill. Thanks. Alan Tompkins, PhD/ScD Mt Juliet, TN 37122. Mobile: 1.615.766.7731 Email: [protected]@apihot.com

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Update by alantompkins
Dec 15, 2018 10:54 am EST

No update to complaint.

Update by alantompkins
Dec 15, 2018 10:53 am EST

I subscribed to this magazine for 1 year. At the end of that year I was sent a renewal notice. I'm 90 years old and no longer shooting so I did not renew my subscriotion. However, I continued to receive the magazine. When a bill woud be received I first called the subscription number and asked to be removed...they replied affermtively, but I continued to receive the magazine. Magazine companies often continue to send the magazines even though the subscriber doesn't want them. They do this to keep up their circulation to attract advertizers. Please provide evidence I continued my subscription and I will pay this bill. Thanks. Alan Tompkins, PhD/ScD Mt Juliet, TN 37122. Mobile: 1.615.766.7731 Email: atompkins@apihot.com

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2:13 pm EST
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North Shore Agency Reader's digest

Dr Joseph Schneider is being billed $25.27 for a Select Edition he never received. He is really very disappointed in Reader's Digest for unjustly charging him. 25.27? A nothing amount! He is not paying it for something he never received! This office has sent numerous mailings previously to resolve this 25.27. Sooooo very ridiculous and such a waste of our time.

We have always sent numerous Reader's Digest gift subscriptions but no more! We are being charged for a product we never received!

Sincerely,
M. Schneider

M. Schneider

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6:54 pm EST

North Shore Agency verizon billing for no service

Received bill without date of service. Verizon service was not activated as I was sent to India for my job, Verizon was notified and device was returned promptly before activation. it is not legal to charge for the service that was not used. I am not in us at the moment. Owe nothing to Verizon as no service was used by me. Now this agency as per web search is a fraudulent and trying to con people.

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11:49 am EST

North Shore Agency collections

We have been harassed by this agency over a magazine subscription we never signed up for or received. We are being charged 20 dollars for in fisherman. My husband and I do not like fishing. Have not signed up for this magazine, or received it. We have called and emailed with no response. We will not pay. We have contacted in fisherman and have been informed that they do not have record of us owing any money or being subscribed.

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Ricardo Munn
, US
May 14, 2021 7:45 pm EDT

I AM RECIEVING CORRESPONDENCE FRO NORTH SHORE AGENCY ABOUT A PUBLISHERS CLEARING HOUSE DEBT OF $46.07 THAT DONOT BELONG TO ME...I NEVER RECIEVED MAGAZINES OR PUBLISHED ARTICLES FROM ACCUSING AGENCY. THEREFORE I AM CONTESTING THIS ALLEGATION AND DISPUTING THE VALIDITY OF THE CLAIM OF $46.07...

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11:51 am EDT
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North Shore Agency proactiv

Just received a collection notice dated on 09/24/2018 from this agency stating I owe $269.55 to Proactiv Company for product I did not order...

On 03/12/2018 my Wells Fargo debit card account was hacked for $269.55 charged to Proactiv [protected], I contacted Proactiv regarding the matter, stating I did not order the products and I was also hacked for 4 additional items not related to their account, also I did not receive the products... I contacted the fraud department and they investigated and found out I was hacked and reimbursed my account on 03/19/18 for the amount of the total hack which was $558.42... Please contact Proactiv to resolve this issue and correct my name from the credit bureau, Creditor Account # 9549184 Order # 3939855...

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9:46 am EST

North Shore Agency crepe erase

Feb. 3, 2018
creditor account # 1837268 Order # 7654703

I just want to know why I owe $20.00 to this company?
I ordered this product from a brochure that came in my mail, it had an offer of $29.95 for the product. I sent a check for $29.95 and received the product.
After a month I started receiving offers to buy the same product for about $69.00 as I had most of the product at hand I ignored the requests.
After Hurricane Maria hit our Island so disastrously I could not afford to waste $69.00 in this product when I needed the money for water, gas and canned food.
Now, all of a sudden I receive a letter from a collection agency. Shame!

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5:36 pm EDT

North Shore Agency your address and how to contact

I received a letter today in the mail telling me I am in your collections and to call sprint since I am such a valued customer. Bs.. If. My phone were hooked up I would be able to call someone. #2. 3 things on this letter makes me not trust what the hell is going on with your company then after reading all the complaints that did not help your cause either. #3. Letter head is addressed from spagnoli road in melville ny. #4. Communications are to be directed to po box 9221 old bethpage ny.. And lastly this letter says to submit my payment of $542.09 via mail to sprint at po box 4191 carol stream il. [protected].. Not that I have any money or a job to pay this bill.. But what the hell is really going on here. Like I would just freely send a money order off into the mail to some address and some company that I dont have a clue if you are legit or not.. Beside I aint paying ruin my credit. Dont give a crap.. Its already [censor]. So if you are scamming more people out there in the world. Hope you all get nailed. I see there is class action law suit against this company. People would have to be out of their mind to freely hand over money to this company. Epspecialy giving me 3 address 2 different account numbers and expect me to call for reconnect when this is a sprint collection. Obviously my phone is not working. Yesh.

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8:15 am EDT

North Shore Agency invoices

To whom it may concern,

North Shore Agency has Oak Street Health listed as an insurance company and therefore we are getting billed. We are actually a primary care facility requesting records for continuity of care for patients, if you can please change this information in your records, it'd be greatly appreciated! Here are the date of the invoice, customer's number and invoice number:

June 30, 2017 and August 17, 2017:
Invoice date: 4/15/16
Invoice # [protected]
Customer # 1956971

July 19th, 2017:
Invoice # [protected] and [protected]
Customer # 1956971

Thank you,
Maxine Tran
Oak Street Health I www.oakstreethealth.com I [protected]

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North Shore Agency contacts

Phone numbers

+1 (800) 745-2935 +1 (866) 436-4766 More phone numbers

Website

www.northshoreagency.com

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