Norris Ford Dealership in Baltimore Maryland — complaint
I was on vacation and our leased escape broke down. We have had the car for 1 month. The part took almost a month to get in, and when we finally received a call saying the car was fixed, we asked them to work with us to get the car back home to NY. They refused. said that their drivers only travel in a 10 mile radius. We work all week. And cannot get down to MD.